Our recent tour ‘Taste of Puglia’ was an amazing experience. From the moment we landed until the final farewell dinner, Stefano managed every detail with calm, professional precision. Hotel check-in... See more
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We spent a fabulous week at the Kristal Palace Hotel in Rive del Garda. I would highly recommend this hotel for location, comfort and service. The quality of food served was top notch. We also took... See more
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Just back from a wonderful week in Puglia. Hotel and staff were excellent, tours were interesting and efficiently run and of course the star of the show was our tour guide Stefano. What a man,- a supe... See more
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We recently returned from a Guided Tour of Puglia, Italy. Our Tour Guide Stefano was fantastic. He was very knowledgeable and was at hand always to answer any queries and provided us with excellent... See more
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Company details
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We at Topflight are proud to be a fully Irish-owned company and a market leader in providing quality holidays both to summer destinations as well as having an award-winning ski programme. A fully licensed & bonded company and trusted by holidaymakers for over 40 years, you can book with confidence with Topflight.
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Ireland
- www.topflight.ie
4.6
Excellent
2K reviews
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Replied to 100% of negative reviews
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WE BOOKED BREAKFAST + EVENING MEAL DUE…
WE BOOKED BREAKFAST + EVENING MEAL DUE TO CHAOS IN KITCHEN WE WERE FORCED TO EAT OUT VERY DISPPOINTED AT THE ADDED EXPENCE, WONT HAPPEN AGAIN.
25 June 2026
Reply from Topflight
Thank you for sharing your feedback.
We're sorry to hear that your meal arrangements didn't meet your expectations and that you felt you had to dine elsewhere.
We will be sharing your comments with our Product team and hotel partner for immediate review.
If you'd like to discuss your experience further, please get in touch with our Customer Service team, who will be happy to assist: customerservices@topflight.ie
Thank you again for taking the time to leave your review. Feedback like yours helps us improve the holidays and experiences we offer, and we truly appreciate you bringing this to our attention.
We hope to have the opportunity to welcome you back in the future for a much better experience.
Kind regards,
Amy.
From the start to finish of our…
From the start to finish of our holiday,the Top-flight staff were so helpful and knowledgeable.
The made our holiday a stress free and enjoyable experience.
We would definitely recommend Top-flight to our friends and relatives.
22 June 2026
Reply from Topflight
Thank you for such wonderful feedback!
We are delighted you had a super holiday with us and thank you for highlighting the teams efforts, we appreciate this greatly.
We hope to see you again in the future.
Kind regards.
Amy.
A very well organised holiday with a…
A very well organised holiday with a terrific and knowledgeable guide. The Hotel was slow to respond at first re service but got their act. together after a couple of days. The tours were great and it was great to have free time in the middle of the holiday.
15 June 2026
Reply from Topflight
Thank you for taking the time to share your feedback. We're delighted to hear you enjoyed your holiday and that your guide helped make the experience so memorable with their knowledge and expertise.
We're also pleased you appreciated the balance of guided excursions and free time to explore at your own pace. We do, however, appreciate your comments regarding the hotel service at the beginning of your stay. Feedback like yours is invaluable and we'll be sure to share it with the hotel team as part of our ongoing reviews.
We hope to welcome you on another Topflight holiday soon!
Kind regards,
Amy.
The description of the accommodation…
The description of the accommodation was misleading and the arrangements for evening meals at our hotel were totally chaotic.
24 June 2026
Reply from Topflight
Thank you for your feedback. We're sorry to hear the accommodation didn't meet your expectations and that the evening meal arrangements were disappointing.
We'll share your comments with our Product team and hotel partner for review. If you'd like to discuss your experience further, please contact our Customer Service team, who will be happy to help: customerservices@topflight.ie
Thank you again for taking the time to share your feedback.
We really do hope to welcome you back in the near future, where a much better experience awaits.
Kind regards,
Amy.
Your booking process is excellent…
Your booking process is excellent giving us the key information we required. Following on information and details very timely. Choice of hotel was excellent. Max, our tour guide across three tours, was excellent and very highly rated by our travelling group. Tour guide on first day clearly was very knowledgeable. Overall a thoroughly enjoyable holiday with some very memorable experiences.
22 June 2026
Reply from Topflight
Thank you Brian for your kind feedback.
We are very happy to hear the booking process was simple and that you enjoyed the hotel, tours and tour guide! Max is fantastic for sure.
We hope to welcome you back again in the near future.
Kind regards,
Amy.
Topflight hotels and accommodation are…
Topflight hotels and accommodation are quality and live up to the high expectations.
23 June 2026
Reply from Topflight
Thank you for your kind feedback.
We appreciate you and taking the time to send us this lovely feedback.
We hope to see you again in the future!
Kind regards,
Amy.
I highly recommend Topflight holidays
I highly recommend Topflight holidays. This is my second year travelling with them. Both of my daughters have had similar excellent experiences on their TY school skiing & cultural tours. Bravo Topflight!
21 June 2026
Reply from Topflight
Thank you very much for your fantastic review!
We are delighted to hear you have had such wonderful experiences with us and we look so forward to welcoming you back again in the future.
Kind regards,
Amy.
Magical holiday in Puglia
We had a wonderful holiday in Puglia which was made extra special by our brilliant leader Stefano. He was kind, considerate, knowledgeable and always there to help each individual as required. He has a winning personality and frequently used humour to great effect. Our hotel was top class, great food and wonderful staff. We were part of a lovely group who bonded very well. Many thanks to Topflight for a trip we’d highly recommend .Míle buíochas Stefano.
Anne and Cyril
9 June 2026
Unprompted review
Reply from Topflight
Wow, this is fantastic to read!
We are thrilled to hear you had a wonderful experience on our 'A taste of Puglia' escorted tour and want to thank you for your lovely words for Stefano, he really is incredible at what he does!
Thank you for your kind comments for the hotel and staff and for taking the time to send us this lovely feedback.
We do hope to welcome you back again in the near future.
Kind regards,
Amy.
Trip To Sorrento
I really enjoyed my trip to Sorrento Italy all of the resort staff was great. We will definitely be booking a trip with Top flight again very soon
14 June 2026
Reply from Topflight
Thank you Emma for such kind feedback!
We are delighted the Topflight resort managers stood out for you most and we are very grateful for you taking the time to appreciate their efforts.
We look forward to welcoming you back in the near future!
Kind regards,
Amy.
Fabulous hotel
22 June 2026
Reply from Topflight
Thank you for taking the time to send us a 5 star review and lovely comment on the hotel.
We are thrilled you had a great experience with us.
Hope to welcome you back on another Topflight holiday in the near future.
Kind regards,
Amy.
Topflight rep Wendy…
Just back from beautiful Sorrento topflight highly recommened. I dont nornally do reviews but have to reconise the amazing support we got from Our topflight rep Wendy. All trips were organised and run very smoothly. She always checked with us on times, locations never had a rep that was so attentive. Wendy arranged with the hotel ( Astoria) to open the dining room ahead of early trips and departure. My husband is suffering from an injury to his knee and helped getting on buses and tours. She is a lovely person very approchable and friendly and enriched our experience on holiday. Thank you Wendy x
8 June 2026
Unprompted review
Reply from Topflight
This is fantastic to read!
Thank you very much for your ever so kind words for Wendy and for taking the time to acknowledge all of her efforts. We will be sure to pass this feedback on and again, thank you.
We hope to welcome you back in the near future.
Kind regards.
Amy.
It was the best holiday I've experienced
It was the best holiday I've experienced. There is no way I would have managed all the walking if Stefano had not organised tuck tuck etc. Stefano was an excellent 5 star Tour Drictor, always in good humour, great fun and with excellent knowledge of every tour. The hotel was so beautiful ,& comfortable and staff were excellent & attentive. Dinners & breakfasts were delicious. Stefano 5 star all the way many thanks also driver Cosemo.
16 June 2026
Unprompted review
Reply from Topflight
Thank you for your incredible feedback!
We are thrilled to hear this was your best holiday ever and want to thank you for your kind words for Stefano and all of the hotel staff. We will be sure to pass on your lovely feedback and Stefano will be delighted!
Thank you again and we do hope to welcome you back on a Topflight holiday in the near future.
Kind regards.
Amy.
Holiday made easy
A well put together holiday, excellent accommodation, transfers to and from resort made easy, good balance of tours and days to yourself to do what you like. Resort reps were very knowledgeable and helpful if needed.
14 June 2026
Reply from Topflight
Thank you for your lovely comments.
We are thrilled you had such a wonderful holiday experience with us and thank you for the kind mention of our representatives in resort.
We hope to welcome you back in the future.
Kind regards,
Amy.
We really enjoyed our holiday the rep…
We really enjoyed our holiday the rep Malcolm was excellent & went above & beyond his job he was so helpfull & always available. The hotel was excellent would prefer if we would change lunch instead of dinner on half board.
21 June 2026
Reply from Topflight
Thank you for such kind feedback!
We are delighted you had a wonderful holiday with us and that Malcolm's efforts did not go unnoticed. We will be sure to pass on this lovely feedback.
We hope to welcome you back in the near future.
Kind regards,
Amy.
Our holiday was excellent great tours…
Our holiday was excellent great tours and an outstanding tour guide in Andrea. Everything was fist class. However our hotel experience was far from a four star. We were possible unfortunate in the bedroom we were allocated. While it was old especially the shower area everything was very clean. The breakfast every morning was tinned fruit cocktail, coffee machine didn’t work & the handles on the toaster were broken. Cooked breakfast which consisted of rashers & scrambled eggs were made early in the morning & not prepared as u waited. Disaster for a four star hotel.
20 June 2026
Reply from Topflight
Thank you for taking the time to share your feedback.
We are delighted to hear that you had an excellent holiday, enjoyed the tours and that Andrea made such a positive impression as your tour guide. We will be sure to pass on your kind words.
We are, however, disappointed to learn that your hotel experience did not meet your expectations. While we're pleased that you found your room to be clean, we appreciate your comments regarding the condition of the room and the breakfast service. We understand how important these aspects are to the overall holiday experience and your feedback has been noted and will be shared with our hotel partners for review.
Thank you again for your valued comments. We hope to have the opportunity to welcome you on another Topflight holiday in the future.
Kind regards,
Amy.
Lovely Puglia…
We have just returned from our lovely trip to Puglia. Very well organised and a huge variety of places to see and things to do. Stefano our guide is a total superstar. My sister unfortunately had a bad fall with fractured limbs and he was so good to us. Helping us find hospitals making sure we were looked after we cannot thank him enough. We had had such a lovely time with all the other guests who were also so kind to us. When she is back on her feet we will definitely use Top Flight for another trip. I should just mention the hotel was amazing also. Thank you Sue and Liz .
9 June 2026
Unprompted review
Reply from Topflight
Thank you so much for your wonderful 5-star review Sue and Liz. We are delighted to hear that you loved your holiday and had such a positive experience overall.
We're sorry to hear about your sister's fall and hope she made a full recovery. It's especially reassuring to know that Stefano was there to help and support you throughout. We will be sure to pass on your kind words to him – he'll be thrilled to hear that his care and dedication made such a difference to your trip.
Thank you again for taking the time to share your feedback. We look forward to welcoming you on another Topflight holiday soon!
Kind regards,
Amy.
I had a great time in Puglia and…
I had a great time in Puglia and Stefano was an amazing tour guide, very patient, caring, knowledgeable and hilarious. Stefano looked after us very well. I loved every city we visited in Puglia.
18 June 2026
Reply from Topflight
Thank you for your kind words, we are delighted to hear you had a wonderful holiday with us in Puglia.
A special thank you for your lovely words for Stefano - he really is an incredible guide and we are very lucky to have him.
We hope to welcome you back again in the near future.
Kind regards,
Amy.
Just back from Puglia on the fully…
Just back from Puglia on the fully escorted tour as recommended by Orrs Travel in Ards and it didn’t disappoint. From the moment we were greeted by our tour guide Stefano at the airport we knew we were in for a good time. He was the ultimate professional and was very attentive to everyone but also the more elderly in the group if they needed some extra help.
The hotel Relais was fantastic with lovely rooms, great food and the staff were excellent.
The itinary was perfect. We always had time for a good breakfast before setting off for the day and the excursions were excellent. Stefano gave his daily recommendations to everyone for places to eat, whether you wanted gelato, snacks or something more substantial. His famous saying “ no one gets left behind” was always appreciated even though this group were superb time keepers. The people in Puglia were genuinely friendly and welcoming to visitors in there area and they couldn’t do anymore to make our holiday more enjoyable.
Stephen and Dianne McCormick.
9 June 2026
Unprompted review
Reply from Topflight
Thank you Stephen and Dianne!
This is so lovely to read and we want to thank you for taking the time to send us such kind feedback.
Your comments for Stefano are greatly appreciated and we will be sure to pass this on - he really is superb and goes above and beyond for our clients, we are very grateful to have him on board.
It's great to read such a kind review and we want to thank you both once again.
We hope to see you on another Topflight holiday in the near future.
Kind regards,
Amy.
Great holiday
Great holiday, great reps. Organised tours very good. I would have preferred the rest days not to come together. Have a tour day, a rest day a tour day and a rest day.
17 June 2026
Reply from Topflight
Thank you for your feedback.
We're very happy to hear you enjoyed the holiday, found the tours well organised and that our representatives helped make your experience a memorable one.
We also appreciate your suggestion regarding the tour and rest day schedule. It's always helpful to hear how our guests experience the itinerary and we'll be sure to pass your comments on to our Product Team for consideration when planning future tours.
Thank you again for travelling with us, and we hope to welcome you on another Topflight holiday soon.
Kind regards,
Amy.
Taste of Puglia with Group Guide Stefano
Just back from Puglia, staying at the Relais Porta Del Sud hotel on the 'Taste of Puglia' escorted tour. We had the most amazing week and could have stayed longer. The staff at the hotel were great and the food was lovely. It was the first time we had booked an organised tour but it exceeded all our expectations. Our group were amazing and our Tour guide, Stefano, was exceptional, he really did go above and beyond to make sure everyone had the best experience possible but his personality, expertise and knowledge bonded the group together effortlessly and for this week it felt that we were more like family. Would give this holiday 10/10 and Stefano was definately the key to it's success.
9 June 2026
Unprompted review
Reply from Topflight
Thank you for such wonderful feedback!
Firstly, we want to thank you for choosing Topflight for your first escorted tour holiday!
Also, thank you for such kind words for Stefano - he really is wonderful and works extremely hard for all of our guests in Puglia - we are very lucky to have him with us.
Thank you again for taking the time to send us such kind feedback and we do hope to welcome you back again in the near future.
Kind regards,
Amy.
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