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TJ O'Mahony Reviews 

4,310
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,400 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the professional, helpful attitude of the drivers who handle heavy materials with care. Shoppers also consistently note that the products are of great quality, offering reliable value for various home and garden projects. Some reviewers were not happy with unexpected delivery delays, long waiting times, and missing updates regarding their online orders. A few consumers additionally mentioned experiencing poor communication from customer support when trying to track down missing shipments. Additionally, some people reported receiving occasional damaged or warped items that required replacements.

What people talk about most

Delivery service

Customers report positive experiences with delivery service, frequently highlighting the speed and efficiency... See more

Product

People report positive experiences with product, highlighting the great overall quality and value for money.... See more

Staff

Clients share positive opinions on staff, frequently praising delivery drivers and in-store employees for... See more

Order

Reviewers mention positive feedback about order, noting that online ordering is simple and straightforward... See more

Service

Consumers find service to be positive, highlighting quick, easy, and reliable interactions both online and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The delivery driver was so helpful, patient and courteous. We live on a narrow cul de sac which is extremely difficult to navigate especially when you have a ton of garden pebbles to off load. He c... See more

Rated 5 out of 5 stars

I ordered a large amount builders stone & sleepers, the delivery was tight and I can’t express enough how helpful the driver was, he persisted to get the truck into the driveway and then to place the... See more

Company replied

Rated 5 out of 5 stars

Shopped around for a while and found TJ O'Mahony had the best price for the product I was looking for. Made the decision to buy quite late one evening, and item arrived at my door the following mornin... See more

Company replied

Rated 5 out of 5 stars

fantastic company to deal with used several times Dangerous store to go into though..... SOO MANY TOYS i want to buy SOO many deals, leave wallet in car or bring wife ha ha ha Highly recommend

Company replied


Company details

  1. Building Materials Supplier
  2. Building Materials Market
  3. Building Materials Store
  4. Garden Building Supplier
  5. Garden Furniture Shop
  6. Landscaping Supply Store

Written by the company

TJ O’Mahonys is a 100% privately owned Irish business currently trading from 19 locations in Ireland. All our branches are long-established businesses and operate under widely recognised and well-respected trading names TJ O’Mahonys, HPC Insulation and PH Ross. Our branches stock all the leading and recognised brands in timber, building materials, plumbing & heating, bathroom products, tools, paint & decor and a wide range of DIY, household and gardening products.


Contact info

Winter Sale Now On

Our massive winter sale is in full swing.

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

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Replied to 97% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(4,310)

1,404 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst customer service ever

I am very disappointed with the way my return was handled. I was sent from the front office to the warehouse and then from one person to another, no one was willing to take responsibility.

, I was sent away. He did not buy my item, giving the excuse that it was a Saturday The staff were willing to buy the item but one person said that he would not give me a rating docket. The behavior was completely inhumane..

The unnecessary back and forth and the remarks made were disappointing, I felt disrespected as a customer. Customers should always be treated with dignity and respect.
I would like to bring this feedback to the attention of the warehouse employee and the warehouse manager responsible for issuing the return docket, so that other customers do not have a similar experience in the future.

25 July 2026
Unprompted review
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Ajmal, thank you for taking the time to leave your review and you provide us with more information so we can look into this for you?

Regards,
Patrick

Rated 5 out of 5 stars

Very clear and fast delivery.

Very clear and fast delivery.

22 June 2026
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Reply from TJ O'Mahony

Hi Shane,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Pretty fast delivery

Pretty fast delivery. Really good quality of wood products.

24 June 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Lulian,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Customer service

It was my first time to deal with a TJ O'Mahony store. I dealt with the store in Prosperous, Co Kildare. I travelled 1 hour for an item but didn't realise the store closed at 5, I arrived a few minutes after 5 when the warehouse staff were leaving. They kindly went back to the warehouse to get my order and for that i am very thankful

22 June 2026
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Reply from TJ O'Mahony

Hi Majella,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Excellent service

23 June 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Christy,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 1 out of 5 stars

Waiting too long for delivery days…

Waiting too long for delivery days later than scheduled

23 June 2026
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Reply from TJ O'Mahony

HI Patrick, thank you for taking the time to leave your review and for the feedback. Apologies for the delay in receiving your delivery. I will bring this to the attention of the delivering branch.

Regards,
Patrick

Rated 5 out of 5 stars

great value and service

great value and service

24 June 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Brian,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Excellent customer service ordered…

Excellent customer service ordered online delivery organised with local branch.

16 June 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Catherine,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 1 out of 5 stars

Ordered and paid for an air conditioner…

Ordered and paid for an air conditioner unit. Stock was available.

I got a confirmation email that it was ready for pick up.

Then a couple of hours later I get an email from store saying no longer available.

23 June 2026
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Reply from TJ O'Mahony

Hi Ian, thank you for taking the time to leave your review and for bringing this to our attention. From time to time our stock file can have errors. However, this should have been communicated before any emails were send.

I will bring this back to the attention of the branch manager.

Regards,
Patrick.

Rated 2 out of 5 stars

Online ordering is poor

Online ordering is poor , you get a confirmation that order has been received and charged , and that were it ends no lead time on delivery just a vague message that there are in a busy period and order may take longer than usual . I organised order to be collected and they didn't have the stock , so swapped for similar product , then I was left short a sheet of warm board which took two weeks to be delivered after constant emails and phone calls. I gave the benefit of doubt and decided to order again this time I would collect , same happened order confirmed and charged but no lead time on collection . 2 emails sent no response and a week later I make contact with the branch chasing down the order , they advise that there is no problem it should be ready , when it was collected they where again short an item again no call made to me . I had to contact them again to get a refund. website is really good and easy to navigate , but if your project is time sensitive go direct to branch ,online delivery and collection are a waste of time .

23 June 2026
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Reply from TJ O'Mahony

Hi Wayne, thank you for taking the time to leave your review and for the feedback, I have taken all this back to the branch who looked after your orders to look into, we apologise for how this was handled. I do know we have being having issues with our system in not sending collection notices to some customers, however this has been rectified.

Thank you again for the feedback.

Regards,
Patrick

Rated 5 out of 5 stars

reat service and delivered before the…

Great service and delivered before the date shown on email! Will be ordering again!

21 June 2026
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Reply from TJ O'Mahony

Hi Laura,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Fantastic efficient service

Fantastic efficient service. Great prices too. I had fencing delivered and the guys stacked in the back garden for me.

15 June 2026
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Reply from TJ O'Mahony

Hi Bernie,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

You were very helpful and also…

You were very helpful and also efficient and also correctly estimated delivery times, etc. Many thanks.

22 June 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Tom,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 1 out of 5 stars

I waited over 4 weeks for materials

I waited over 4 weeks for materials, I had to constantly look for an update and chase staff. The Navan branch are extremely rude and unhelpful. Avoid if you can

14 June 2026
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Reply from TJ O'Mahony

Hi Liam,

Thank you for taking the time to leave your review and I'm sorry to read about the deley in receiving your delivery, I will bring this back to the branch to look into.

Regards,
Patrick

Rated 5 out of 5 stars

Great crowd to deal with very…

Great crowd to deal with very professional and helpful would recommend

9 June 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Paul,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

good prices

good prices, fairly quick delivery.
No complaints

20 June 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Kevin,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

quick delivery

quick delivery, good price

17 June 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Riccardo,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Grace,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

A pleasure to deal with

They staff were very helpful

13 June 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Clement,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

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