Titan Travel Reviews 

3,710
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 778 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable tour guides, helpful drivers, and friendly booking staff who make organizing holiday plans simple, efficient, and completely stress-free from start to finish. Many people deeply appreciate the wonderfully well-organized itineraries and incredible sightseeing destinations that transform every vacation into an absolute dream adventure. Some reviewers were not happy with certain hotel accommodations, noting specific issues such as smaller rooms, disappointing dining choices, or frustrating room allocation mix-ups upon arrival at the destination. A few people also mentioned occasional communication delays, unhelpful telephone support, or missing pre-trip information regarding important travel details before departure.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising tour managers and guides for being... See more

Holidays

Consumers find holidays to be positive, describing them as memorable experiences with incredible scenery and... See more

Service

Customers report deep satisfaction with the service provided throughout their journeys. Reviewers frequently... See more

Location

People report positive experiences with location, describing the destinations as amazing and inspiring.... See more

Booking process

Customers consistently note positive experiences with booking process, highlighting a stress-free and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We have been on trips previously and had a great experience each time. After some pondering decided to look at another for 2027. We picked our trip and made a call, MANDY was the sales person we spoke... See more

Rated 4 out of 5 stars

Brilliant hardworking tour guide Alex who could not help his group and others enough. Tour of Canada gave me a good look at a number of top tourist destinations with all movements being organised effi... See more

Company replied

Rated 4 out of 5 stars

A great tour seeing spectacular Swiss scenery on iconic railway journeys brilliantly guided by Sarah our tour manager. Unfortunately Titan changed the itinerary at relatively short notice which meant... See more

Company replied

Rated 4 out of 5 stars

Rebecca was very friendly, informative and efficient when making the booking. The only downside was with getting through to my booking with after-sales as the OTP connection just would not work even... See more

Company replied


Company details

  1. Tour Operator

About Titan Travel

Written by the company

Titan Travel is the UK’s largest and most awarded escorted tour company. We’ve been creating exceptional itineraries to destinations all around the world for over 40 years. So, we know a thing or two about what makes an incredible holiday. In fact, 92% of our customers would travel with us again.

Adventure made effortless

Escorted touring is what we do. We offer an effortless adventure, where you can explore knowing that every part of your holiday has been taken care of. We’re by your side every step of the way – from our expert tour managers and local guides to our VIP door-to-door transfers that pick you up from home and drop you back at your front door. Choose from small groups and solo tours, river and ocean cruising, wildlife adventures and cultural holidays, and as well as short breaks. We really do have the perfect holiday for you.

See more, do more

On a Titan holiday we want you to enjoy every moment of your trip, which is why our team of experts have carefully curated each of our escorted tours so you will see the very best of each destination, enjoy unique experiences and make new friends with like-minded travellers.

Feel the cooling spray of the thundering Iguazu Falls; watch the sunset behind a herd of elephants in the African bush; people watch from ancient piazzas in Spain; or taste exquisite cuisine as you trundle through Canada on the Rocky Mountaineer. Discover all of these and more with Titan Travel.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 93% of negative reviews

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4.5

All reviews

(3,710)

668 reviews in the last 12 months

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Rated 5 out of 5 stars

exceptional member of the Team

Yet again wonderful booking experience with Lisa Harris Travel Consultant {Titan Travel} nothing is to much trouble for her Lisa is able to answer all your questions and if not will get an answer for you.
Lisa makes booking experience easy and pleasant. Her easy going manner puts you at ease. Getting quotes or booking done easily and smoothly with Lisa Harris.

19 June 2026
Unprompted review
Titan Travel logo

Reply from Titan Travel

Hi,

Thank you so much for your kind review. We’re delighted to hear how helpful Lisa has been with your bookings. Your feedback really means a lot, and we’ll make sure to pass on your lovely words to her.

We hope you have a wonderful holiday and we look forward to helping you plan many more memorable journeys in the future.

Best Wishes,
Nick
Titan Travel

Rated 5 out of 5 stars

Wonderful experience on the MV Morena…

Wonderful experience on the MV Morena recently. From start to finish we were looked after in every way by Titan.The ship’s Captain ran a very tight organisation and the 6 crew worked hard to give us the best experience they could. on a beautiful vessel. Food, prepared by an excellent chef and his mate, was presented with imagination and care. The crew were constantly acknowledging us on board and obviously enjoying each others company- a happy crew. The Captain was able to act our requests enabling 3 swims off the boat and demonstrating the way the sails could be raised in perfect conditions. His manoeuvring of the ship demonstrated high skills, in total safety. Our tour manager just completed a wonderful trip. He is knowledgeable, creative, enthusiastic and fun. Two passengers celebrated a milestone anniversary, and 2 others birthdays, these were organised by him with the captain making a wonderful evening for all on board. Altogether this was one of the best holidays I’ve had in the years I’ve travelled widely. Thank you to all involved on this lovey vessel.

5 June 2026
Unprompted review
Titan Travel logo

Reply from Titan Travel

Hi Sue,

Thank you so much for sharing such a fantastic review. We’re thrilled to hear how much you enjoyed your time aboard MV Morena and that every aspect of your journey exceeded your expectations.

It’s especially lovely to know the crew’s teamwork, and passion helped create such a welcoming and enjoyable atmosphere for you.

Your kind words about the Captain’s expertise and your Tour Manager’s enthusiasm and attention to detail will mean a great deal to them both.

We really appreciate your feedback and are so pleased this experience stands out among your travels. We hope to welcome you on board again in the future.

Best Wishes,
Nick
Titan Travel

Rated 2 out of 5 stars

Three of the Best.

Three of the Best.
Jane cats has written her reply, however as her partner on this holiday, I would like to comment further.
Jay and Richard were outstanding in the way they made the holiday experience enjoyable, but, and there is a but, the last hotel, The New Yorker, was disgraceful, in there rooms, there manor, etc, of which I have photos, this hotel has had extremely poor reviews for many years, of which you can see on the internet, we were going to stay there 2 years ago but because of reviews we changed our minds and stayed at the Hyatt, Grand Central.
As an observation, maybe it would be advisable to research your hotels before booking, it turned a really good holiday sour, and at the prices your charging, I would of expected a higher standard, and to that end it would make me think twice about using Titan again.
You asked for an honest review, you have one.

4 June 2026
Unprompted review
Titan Travel logo

Reply from Titan Travel

Hi Kevin,

Thank you for taking the time to share your additional feedback. We are very pleased to hear that Jay and Richard helped create a positive and memorable experience on your trip, they will certainly appreciate your kind recognition.

That said, we are genuinely sorry to hear that the final hotel fell so far short of expectations and impacted your overall impression of the holiday. Your comments regarding the condition and standards of the hotel are concerning, particularly given the wider reputation you’ve highlighted. This is not the level of accommodation we aim to provide, and your feedback will be been shared with our product and contracting teams for a thorough review. We regularly monitor our hotel portfolio, and insights like yours are invaluable in making sure that we make the right decisions for our guests moving forward.

We do hope you will consider travelling with us again in the future, as we’d welcome the opportunity to restore your confidence in us.

Best Wishes,
Deb
Titan Travel

Rated 5 out of 5 stars

Jay -tour director brilliant (…

Jay -tour director brilliant ( thoughtful and kept us us in check) knew his stuff and had a joke with us. Went out of his way to please everyone as allowed. Richard was a good driver we felt safe in his hands.
Loved Washington DC and Niagara Falls. NYC seen
Thank you 🙏

6 June 2026
Unprompted review
Titan Travel logo

Reply from Titan Travel

Hi,

Thank you so much for your lovely feedback. We’re delighted to hear how much you enjoyed your trip and that Jay’s knowledge, humour, and care made such a difference. It’s also great to know that Richard helped you feel comfortable and safe along the journey.

We really appreciate you taking the time to share your experience and hope to welcome you on another trip again soon.

Best Wishes,
Deb
Titan Travel

Rated 5 out of 5 stars

Three of the best

Excellent holiday and places to visit , Jay the tour Guide was fantastic, amazing and so knowledgeable we couldn’t have asked for anyone better also Richard the coach driver was amazing too..
I Most definitely will be booking up to jays tours again.

I hope titan changes the New Yorker hotel as this hotel was the worst..
Rude staff also the management.. I had to change my room as it was disgusting.
My suitcase and clothes got ruined with water in the hotel suitcase storage room.. no compensation or help offered at all.

4 June 2026
Unprompted review
Titan Travel logo

Reply from Titan Travel

Hi Jane,

Thank you for sharing your feedback. We’re so pleased to hear that you had such a memorable holiday overall and that both Jay and Richard made such a positive impact on your experience. It’s wonderful to know their enthusiasm, expertise, and care helped make your trip special, and your kind words will certainly be passed on to them.

That said, we’re sorry to learn about your experience at the New Yorker hotel. The issues you’ve described around staff, room standards, and the handling of your belongings fall well below the level of service we aim to provide. We completely understand how disappointing and frustrating this must have been.

Please be assured that your comments have been taken seriously and will be shared with the relevant teams and partners for review. Feedback like yours is invaluable in helping us improve and ensure better experiences for future guests.

We do hope that despite this, the positive aspects of your trip will encourage you to travel with us again, and we would love the opportunity to provide you with a more seamless experience next time.

Best Wishes,
Deb
Titan Travel

Rated 5 out of 5 stars

Great holiday helpful team

We went for the first time on an escorted tour. Our tour manager Jay made the experience simple and straightforward. He kept us updated and was so knowledgeable about the areas we visited. Jay also went the extra mile by making sure the group went to the best places for evening off. Making sure if you wanted to join in there was no pressure just making us feel welcome to his nights off. Richard our driver was very courteous and even ensured we had a better view of the White House as it was cover for the WWF event so made sure we got a view from the back. He also ensured our cases were where we needed them and collected them from our rooms no issue. They worked well as a team and made our holiday unforgettable. Our only issue during the holiday was out of their control. The New Yorker hotel. This hotel is NOT a 4 star hotel. We found it had no in room facilities. No fridge. No coffee making facilities. No water The rooms were small and the carpets were wearing into holes. A very tiered hotel Titan need to review sending guests here.

4 June 2026
Unprompted review
Titan Travel logo

Reply from Titan Travel

Hi Yvonne,

Thank you for taking the time to share your experience. We’re delighted to hear that your first escorted tour was such a positive one and that Jay’s guidance helped make everything run so smoothly. It’s also great to know Richard’s care and thoughtfulness added to your journey.

We’re sorry, however, that the accommodation did not meet your expectations. Your comments regarding the hotel facilities and quality are very important, and we will be reviewing this feedback carefully with our product team. We’re committed to the quality of every aspect of our holidays, and insights like yours help us make improvements where needed.

We appreciate your feedback and hope to have the opportunity to welcome you on another trip in the future.

Best Wishes,
Deb
Titan Travel

Rated 5 out of 5 stars

Carolina's in southern USA is a bucket list " must do"

We recently completed the Southern Sights & Sounds tour with Titan starting in Atlanta Georgia in USA.
The tour itinerary was great & visited all the " must do" locations with Graceland being an absolute highlight.
Our tour guide Daniel Rogerson was brilliant as we had previously been on 5 coach tours with other companies but Daniel is the best tour guide of them all.
Daniel has that perfect blend of informative with local history updates but also a great personality with a sense of humour showing he really cared for the enjoyment of his coach passengers...well done Daniel !!

29 April 2026
Unprompted review
Titan Travel logo

Reply from Titan Travel

Hi Ross,

Thank you for sharing your fantastic feedback. We are so pleased to hear how much you enjoyed the Southern Sights & Sounds tour and that it delivered such memorable highlights, especially Graceland.

It’s wonderful to know that Daniel made such a lasting impression. Your recognition will mean a great deal to him. We’ll make sure to pass on your kind words, he’ll be delighted to hear he stood out among your many touring experiences.

We look forward to you joining us again soon.

Best Wishes,
Nick
Titan Travel

Rated 5 out of 5 stars

Easy booking with excellent booking agent

Annette was very friendly and helpful. Taking us step by step through the booking process, explaining the holiday in all respects, checking the facilities at the 3 hotels etc. She ensured that our special requests were documented and explained what we needed to do as the departure date approached.

13 June 2026
Unprompted review
Titan Travel logo

Reply from Titan Travel

Hi Neil,

Thank you for your lovely feedback. We’re so pleased to hear that Annette provided such friendly and thorough support throughout your booking. We will be sure to share your kind comments with her, she’ll really appreciate it.

We hope you have a wonderful holiday.

Best Wishes,
Nick
Titan Travel

Rated 5 out of 5 stars

Adriatic Coastal Explorer…

The Titan trip on the MV Amorena was wonderful from start to finish. It was well organised, with a caring and well informed tour manager and the crew were efficient and fun. I would highly recommend this trip. Before and after the holiday everyone was extremely helpful.

5 June 2026
Unprompted review
Titan Travel logo

Reply from Titan Travel

Hi Pamela,

Thank you for your wonderful feedback. We’re delighted to hear you had such an enjoyable experience on the Adriatic Coastal Explorer and that everything ran smoothly from start to finish. It’s great to know the tour manager and crew made such a great impression with their care, knowledge and enthusiasm.

We’re also pleased that you felt well supported both before and after your holiday. Your recommendation means a lot to us, and we hope to welcome you on another trip again soon.

Best Wishes,
Nick
Titan Travel

Rated 5 out of 5 stars

Superb tour manager and fabulous places visited

Superb tour manager Colin who helped enormously when I injured my leg. He always checked I was managing and offered to help many times.
The itinerary was fabulous and We would recommend this tour to anyone. Just be aware there is a lot of walking.

2 June 2026
Unprompted review
Titan Travel logo

Reply from Titan Travel

Hi Mike,

Thank you for your fantastic feedback. We’re delighted to hear how much you enjoyed the tour and the wonderful places included in the itinerary.

It’s especially great to know that Colin made such a positive difference to your experience. We are and so pleased he was there to help when you needed it. We’ll make sure to pass on your kind words to him.

We also appreciate you highlighting the level of walking involved, it’s really helpful for future guests.

Thank you for your recommendation, and we hope to welcome you again soon.

Best Wishes,
Nick
Titan Travel

Rated 5 out of 5 stars

Stunning Slovenia

I have just returned from Stunning Slovenia , and it was! We had a mixed bag of weather from cold with torrential rain to very warm 30🥵. All of the hotels were very good . The meals were buffet style with lots of choice to suit everyone. The included tours were very enjoyable as were the journeys between the hotels. I pre booked the three optional excursions. Unfortunately I had to leave the one in Maribor in the morning and seek shelter as the rain was torrential and I discovered that my waterproof jacket wasn’t waterproof😱😱, however the wine tasting later was very enjoyable. Bled and Bohinj were seen in glorious sunshine. The Postojna Caves were amazing ( jacket required as very chilly underground) and Trieste was lovely. The tour was greatly enhanced by our tour manager Mitja. Every day he told us about different aspects of Slovenia . He was a mine of information and was always smiling . It was very obvious that he loved his country and wanted to share his knowledge to give us the best experience, which he did. This was my 20th holiday with Titan and I thoroughly enjoyed every moment , even when it rained the scenery in Slovenia was beautiful. Looking forward to holiday 21 next year !!!

31 May 2026
Unprompted review
Titan Travel logo

Reply from Titan Travel

Hi Vivienne,

Thank you for sharing such a detailed review. We’re delighted to hear how much you enjoyed your Stunning Slovenia tour, from the beautiful scenery to the variety of experiences along the way, whatever the weather!

It’s great to know the hotels, meals and included excursions all met your expectations, and that there were still plenty of highlights despite the rain.

We’re especially pleased to hear how much Mitja enhanced your journey. We’re sure he’ll be thrilled to receive your kind comments.

It’s wonderful to hear this was your 20th holiday with Titan, thank you for your continued loyalty and support. We look forward to helping you make holiday number 21 just as memorable.

Best Wishes,
Nick
Titan Travel

Rated 5 out of 5 stars

Great booking experience

The booking agent, Sophie, was extremely helpful, knowledgeable and friendly. She made the whole process very easy and made sure I understood all the details of the holiday. Thank you very much.

11 June 2026
Unprompted review
Titan Travel logo

Reply from Titan Travel

Hi Pauline,

Thank you for taking the time to share your review of your booking experience. We are delighted to hear that Sophie was so helpful and that you are happy with your booking.

We will pass on your kind words, and we hope you have a wonderful holiday.

Best Wishes,
Nick
Titan Travel

Rated 5 out of 5 stars

Beautiful Andalucia.

We love the chauffeur service door to airport and back. The Spirit of Andalucia tour was first class. A great variety of places to go and things to do. We visited Granada and the Alhambra, Cordoba and the Cathedral/Mezquit and Medina Azahara archaeological site, Seville cathedral and royal Alcázar and as an extra a boat tour. Then on to Jerez where we visited the Royal Andalusian equestrian school, again an extra suggested by our tour manager and then on to some sherry tasting and tapas. The next day was a trip to Ronda which was spectacular and a tour round the town including the stunning views, gardens, bull ring and the gorge and old town, then onto one of the white villages that had spectacular houses built into the overhanging rock/ gorge. All visits were accompanied by an expert local guide which was very interesting and informative. Our tour manager was first class and really did make the holiday for us. Some of the mornings can be quite early as you are travelling on to your next destination and hotel and could be tiring but was well worth it to include all the places we visited. There was an optional visit to see some Flamenco but we did not go as it was at 9:30 pm and we had an early morning start the next day. All in, an excellent tour made all the more enjoyable by our tour guide and people on the tour.

2 June 2026
Unprompted review
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Reply from Titan Travel

Hi Karen,

Thank you for such a thoughtful and detailed review. We’re delighted to hear how much you enjoyed your tour.

It’s especially rewarding to know that the guidance and recommendations from your tour manager and local experts added so much value and helped bring each location to life.

We understand that early starts can be a little demanding, so it’s great to hear that the experiences made it worthwhile.

We look forward to helping you plan your next adventure.

Best Wishes,
Deb
Titan Travel

Rated 5 out of 5 stars

Tour of awe inspiring national parks…

Tour of awe inspiring national parks USA. Exceeded all expectations even half way through . Our guide , Derrick was kind ,considerate and provided all his info to make this trip wonderful . Our driver , Brenda was fantastic . We really recommend Titan , well done !

16 May 2026
Unprompted review
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Reply from Titan Travel

Hi Nicholas,

Thank you so much for sharing such a lovely review. It’s fantastic to hear that your tour delivered such memorable moments.

Derrick will be delighted to know his care and attention made a difference, and we’re equally pleased that Brenda’s driving helped everything run smoothly. Your kind recommendation really means a lot to us.

We hope the rest of your adventure was just as special and we look forward to you joining us again soon.

Best Wishes,
Nick
Titan Travel

Rated 5 out of 5 stars

Excellent from start to finish

Our experience was excellent from door-to-door. Our collection from home and airport was punctual, our coach driver for the tour of Andalucia, Alejandro, was very good and our tour manager, Colin Thompson, was superb.

2 June 2026
Unprompted review
Titan Travel logo

Reply from Titan Travel

Hi Teresa,

Thank you for taking the time to share your experience. We are delighted that everything ran so smoothly from the very beginning.

It’s wonderful to hear that Alejandro provided a high standard of driving throughout your Andalucia tour, and that Colin made such a strong impression with his guidance and support.

Your kind words mean a great deal to us, and we’re so pleased you had such an enjoyable journey.

We look forward to helping you plan your next adventure.

Best Wishes,
Nick
Titan Travel

Rated 5 out of 5 stars

I lovely operative I spoke to to…

I lovely operative I spoke to to cancel my holiday and rebook another couldn’t have been more helpful. She explained the process as she went through it. I’d definitely give her 10/10 for her fabulous customer service. You are lucky to have her as part of your team 👍

10 June 2026
Unprompted review
Titan Travel logo

Reply from Titan Travel

Hi Elaine,

Thank you for sharing this wonderful feedback. We’re so pleased to hear that the support you received made the process of changing your plans straightforward and stress-free.

It’s fantastic to know our team took the time to guide you clearly every step of the way and delivered such outstanding service. Your kind recognition will mean a great deal to her.
We really appreciate your comments and we hope you have a wonderful holiday.

Best Wishes,
Nick
Titan Travel

Rated 5 out of 5 stars

A full tour giving us chance to see all…

A full tour giving us chance to see all the important places.
Very well organised and managed by our tour guide Colin and a really helpful driver . They went over the expected to make the week enjoyable.

10 June 2026
Unprompted review
Titan Travel logo

Reply from Titan Travel

Hi June,

Thank you for your lovely feedback. We are so pleased that you enjoyed the experience and that everything ran smoothly for you. We will make sure to pass on your kind words to Colin and your driver, they’ll be delighted to know their efforts helped make your week so memorable. We hope to welcome you on another trip in the future.

Best Wishes,
Nick
Titan Travel

Rated 5 out of 5 stars

The whole experience was fabulous

The whole experience was fabulous. From the pickup to the airport, Liberty, our wonderful home for a week, amazing food and service, 2 nights of great entertainment, informative tours of each island/ place we visited, wonderful staff and tour manager, and last but not least, absolute beautiful Croatia. I can thoroughly recommend Titan’s trip.

1 June 2026
Unprompted review
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Reply from Titan Travel

Hi Marion,

Thank you so much for your fantastic review. We are delighted to hear how much you enjoyed your holiday. It’s wonderful to know that every aspect of your trip came together so perfectly, and that the team helped make it such a memorable experience for you.

Your recommendation means a great deal to us, and we hope to have the pleasure of welcoming you on another trip in the future.

Best Wishes,
Nick
Titan Travel

Rated 5 out of 5 stars

The 'Liberty' ship in Croatia

The 'liberty' its crew, tour manager, and guests were fabulous. So kind, patience, thoughtful. I loved ever minute of it. Im so hoping I can do it again next year. Fair winds and safe travels to you all.

31 May 2026
Unprompted review
Titan Travel logo

Reply from Titan Travel

Hi Angela,

Thank you so much for your kind words. We are delighted to hear how much you enjoyed your experience aboard the Liberty. It’s especially lovely to know the team and your fellow travellers made such a positive impression, your feedback will mean a great deal to them all.

We’d be absolutely thrilled to welcome you back again next year for another memorable trip.

Best Wishes,
Nick
Titan Travel

Rated 5 out of 5 stars

Professional Excellence !

Everything ! Clive dealt with our booking very thoroughly, no detail was left to chance. It was the most thorough booking that we have ever done and we have done a lot of bookings over the years with both Titan and Saga on both holidays and cruises.

8 June 2026
Unprompted review
Titan Travel logo

Reply from Titan Travel

Hi,

Thank you so much for your wonderful feedback. We are delighted to hear how happy you were with your booking experience. It’s great to know that Clive’s thorough approach and attention to detail made such a positive impression, We will make sure to pass your kind comments on to Clive.

We appreciate you taking the time to share your experience and we hope you have another fantastic holiday.

Best Wishes,
Nick
Titan Travel

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