Absolutely superb customer service, brilliant products and easy to reorder. TBC lowered MOQs when we first launched our brand so we could order personalised luxury gift boxes. A year later we are grow... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was so happy with my order of A6 gift boxes - they looked great quality on the website, but you can't always tell, so I was incredibly happy that these are the most luxurious, sturdy boxes with a lo... See more
Company replied
My boxes came and were exactly as ordered. The delivery company did initially loose my package but 8 contacted Tiny box over the chat and got a lovely representative who reordered my items and sent th... See more
Company replied
Great product and efficient after sales service. Shame about Evri couriers who have a poor reputation that is well deserved . They failed to deliver the package. The order was sent out again without q... See more
Company replied
Company details
Information provided by various external sources
We at Tiny Box Company specialise in recycled and eco-friendly gift packaging, including gift boxes, gift bags and beautiful accessories. We believe that luxury and beauty need not be compromised when making ethical packaging choices. Don't be fooled by our name, "Tiny Box Company" - our stock is held in one huge warehouse and we carry millions of boxes and bags in stock at all times. We successfully secured funding on the popular TV programme, Dragon's Den, in 2008; we have been steadily growing since and celebrate our 10th birthday this year.
Contact info
Unit 1 & 2 Bluebell Business Estate, Sheffield Park, TN22 3HQ, Uckfield, United Kingdom
- 01825723832
- hello@tinyboxcompany.com
- www.tinyboxcompany.co.uk
4.8
Excellent
4K reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Tiny Box Company
Thank you for the review! Have a wonderful festive period!
My go to packaging company
I've been using tiny box company for a few years now.
Their prices are competitive and they have a huge range. Delivery is always fast and the products considerately packed without excessive packaging.
When I have had questions they have always been fast to answer and helpful.
4 December 2025
Reply from Tiny Box Company
Thank you for the review! Your feedback has been passed on to our warehouse team as well. Have a wonderful festive period!
Reply from Tiny Box Company
Thanks for the review! Have a wonderful festive season.
Good quality box
Good quality box, easy to assemble and felt sturdy. Quick delivery too.
4 December 2025
Reply from Tiny Box Company
Thank you for the review! Hope you have a wonderful festive season!
Quick delivery & excellent packaging
I was struggling to find the right sized box for my gift and stumbled across this website. What an absolute find! I have saved this company as they will be my go to for anything like this from now on. The box was delivered quickly and in excellent packaging to prevent damage. Super impressed! Thank you (sorry for the late review)
4 November 2025
Reply from Tiny Box Company
Thank you for the lovely review! We are so glad that you found us and are pleased with everything! Looking forward to your future orders & hope you have a wonderful festive season.
Excellent Service from Tiny Box Company…
Excellent Service from Tiny Box Company
Katie Drury and the team at Tiny Box Company were fantastic to work with on a recent project which required quick responses and tight turn arounds. Could not recommend more highly!
1 November 2025
Unprompted review
Reply from Tiny Box Company
Thank you for the lovely review! We're so pleased that Katie was able to help with your recent project. Your feedback has been passed on to her (:
Really helpful
Really helpful
Straightforward ordering and excellent customer service - thank you
26 November 2025
Reply from Tiny Box Company
Thank you for the lovely review!
Reply from Tiny Box Company
Thank you for the review!
Great product & good communication on…
Great product & good communication on queries.
25 November 2025
Reply from Tiny Box Company
Thank you for the review!
Excellent quality items
Excellent quality items. Easy to understand the site, sizes and payment. Quick delivery.
25 November 2025
Reply from Tiny Box Company
Thank you for the lovely review!
Charged full price for sale item, received defective boxes
I ordered 3 large Kraft magnetic boxes, which were a special discounted price at 2pm via email. I was charged full price. One of them doesn’t close at all, the magnets don’t line up, another one has a dinted corner and looks messy, only one of them is to standard. I ordered other sizes as well, and have ordered these same boxes in the past which were better quality. Disappointed to get “sale” and defective items at full price. I did contact them via email straight away and I never received a response. Order number: TBC1315251
28 November 2025
Unprompted review
Reply from Tiny Box Company
Hi Joel,
Thank you for taking the time to leave a review.
I am sorry to hear that there were issues with this order. Unfortunately, you have not provided an order number or any contact information, so I cannot look into this further.
Edit: Thank you for providing the order number. I cannot see that any emails have come through to us from the email address provided on your order, which is why you haven't received a response. If you want to forward the email on again to hello@tinyboxcompany.com with images of the issues, a member of our customer service team can look into this and get it sorted for you asap.
Regarding the pricing - I have had a look and can see that you were charged more for these boxes. This could have happened if the item was in your basket before the flash sale went live as the basket would have needed to be re-loaded to show the correct discount. I have also seen that you used the Black Friday promotional code. You wouldn't have been able to use both of these promotions at the same time; however, I have issued the difference in payment to the original payment method used. This should be with you within 2-5 working days.
Reply from Tiny Box Company
Thanks for your review!
Great company to buy from and fast…
Great company to buy from and fast delivery highly recomend
26 November 2025
Reply from Tiny Box Company
Thanks for your review!
Good communication and the boxes were…
Good communication and the boxes were well packaged so there was no damage.
26 November 2025
Reply from Tiny Box Company
Thanks for your review!
Reply from Tiny Box Company
Thanks for your review!
Quality so much better than expected
Quality so much better than expected . Photos don’t do justice
Affordable
Quick delivery
Will be using regularly now for all my salon needs
26 November 2025
Reply from Tiny Box Company
Thanks for your lovely review!
Good communication and prompt service
26 November 2025
Reply from Tiny Box Company
Thanks for your review!
Reply from Tiny Box Company
Thanks for your review!
Beautiful paper but bad delivery
Beautiful paper, delivered very quickly, but the box was soaked through when it arrived (on a dry ish day? Perhaps it had fallen in a puddle?) and the paper was slightly damaged in consequence.
25 November 2025
Reply from Tiny Box Company
Hi Rose,
Thank you for your review.
I'm sorry to hear that your parcel arrived wet. I couldn't see that you have emailed us regarding this, but please reach out with images as soon as possible. We can then investigate with the courier and issue replacements or a refund if necessary.
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