Sam and his colleagues are just like the showroom itself - warm and welcoming. Sam certainly went above and beyond by responding to questions swiftly and efficiently, even over the weekend…because h... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The friendliness and customer service provided by Thomas Payne at the Tottenham Court Road branch was first class, he has been super helpful and attentive right through the process. We have now taken... See more
Company replied
Where to start. What an incredible and inspiring showroom at Tottenham Court Road. So much to look at. The staff are all so friendly and knowledgeable of the products. Special thanks to Keelin for sor... See more
Company replied
I visited the Kings Road store to look for some furniture for my new flat. I met the charming Rachel who really knows her products. Rachel very quickly found my style and was very knowledgeable abou... See more
Company replied
Company details
- Furniture Store
- Decoration and Interior Design Store
- Furniture Manufacturer
- Lighting Store
- Sofa Store
- Store
Written by the company
The story of Timothy Oulton started back in 1976 with an antiques shop owned by Tim's father. As it turned out, Tim had inherited his father's eye for beauty and detail. His innate ability to see artistic value and the essence of perfection in a product's design became the starting point for everything new. Today, that legacy of creativity continues with Tim's son Oli. "We're not purely a design company per se, it's more than that, it's about the craftsmanship, the materials, the story." Tim Oulton www.timothyoulton.com
Contact our specialist Ambassadors to arrange for a Virtual Gallery Appointment from anywhere in the world or for swatches to be sent out to you upon request.
Written by the company
- https://www.timothyoulton.com/studio/apollo
- Book an appointment to view and experience our Apollo Capsule, Made to Order and delivered across the world.
Book a Gallery Appointment today with one of our specialist Ambassadors
Swatches, Lookbooks and Tearsheets all available upon request
Our Studio pieces such as Apollo, the yellow Submarine Aquarium and Modular Bars are all available to be viewed privately upon request.
Contact info
350 Kings Road, SW3 5UU, London, United Kingdom
- 0203 150 2024
- bluebird@timothyoulton.com
- www.timothyoulton.com
NEW COLLECTION 2026
4.9
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We are big fans of Timothy Oulton
We are big fans of Timothy Oulton, beautifully designed, well made furniture!
Everyone we have worked with, have been so professional and accommodating!
11 May 2026
Unprompted review
After buying some furniture I also…
After buying some furniture I also bought the burntwood table. A piece of art....but not long after I received it, white sports where visible all over the acrylic surface. In time more white spots became visible and the clear acrylic surface became yellow. I have contacted the Timothy Oulton but they did not take responsability. The table now is an embarresment for my visitors to see.
3 May 2026
Unprompted review
Reply from Timothy Oulton UK
Dear Ivan,
Thank you for your feedback and the email you sent this afternoon.
We are very sorry to hear of your concerns regarding your beautiful side table and have written to you straight away to begin the steps to having this resolved for you.
We look forward to speaking further with you soon and are here for anything else you may need in the meantime.
Many thanks,
Chloe
Timothy Oulton
Super products and very helpful Gallery…
Super products and very helpful Gallery Manager Thomas Payne
24 April 2026
Unprompted review
Reply from Timothy Oulton UK
Dear Vasstrader,
This is wonderful to hear! Thank you for your generous feedback. We're so pleased to hear you had a such a great experience with Thomas!
We look forward to hosting you soon, please do reach out anytime should you have any enquiries.
Warm regards,
Chloe
Timothy Oulton
Wow!
Wow, what an amazing place, full of beautiful things!
Keelin helped us place our order. She was incredibly knowledgeable about many items that we asked about and was really helpful providing us with further information and samples. Thank you!
11 April 2026
Unprompted review
Reply from Timothy Oulton UK
Dear Melanie,
Thank you for your kind review, it is great to hear of your experience with the team at our Global Flagship Gallery, we are very pleased to hear of the fantastic service you received and would love to welcome you back again soon!
In the meantime do let us know if we can assist you with anything else.
Warm regards,
Chloe
Timothy Oulton
Worked with Anaisa to identify the…
Worked with Anaisa to identify the correct TO product range so I could extend a sofa I purchased in 2020. I had no info on the sofa & I’d bought it through Sofa Workshop so TO couldn’t help with order details. Through photos, measurements & a couple of phone calls, I’m pleased to say we did it! I’m about to order the 2 extra units I need & I believe that a large part of my decision has been the positive experience of working with Anaisa on a query that could have easily come to nothing for both of us.
20 April 2026
Unprompted review
Reply from Timothy Oulton UK
Dear Angie,
We can't thank you enough for this wonderful review! We truly appreciate your kind feedback! We are so pleased to read of your experience with Anaisa and we very much look forward to sharing your kind words with her!
Please do not hesitate to reach out if we can be of any further assistance. Thank you!
Warm regards,
Chloe
Timothy Oulton
Excellence in design and service at Timothy Oulton Kings Road
I love the Timothy Oulton furniture and find it to be design forward, without sacrificing comfort. The shop on Kings Road sparks inspiration in their displays and the Timothy Outlon team, particularly Rachel, are excellent ambassadors of the brand - knowledgable and interested to engage in my design process.
2 April 2026
Unprompted review
Reply from Timothy Oulton UK
Dear Jane,
Thank you for your kind review, it is great to hear of your experience with Rachael, we are very pleased to hear of the fantastic service you received and would love to welcome you back to Bluebird again soon!
In the meantime do let us know if we can assist you with anything else.
Warm regards,
Chloe
Timothy Oulton
Some really innovative pieces
Some really innovative pieces, very different with the emphasis on fun.
Great service from Keelin, an absolute star!
25 March 2026
Unprompted review
Reply from Timothy Oulton UK
Dear Tim,
Thank you for this wonderful review, we greatly appreciate your kind feedback about Keelin, it means a tremendous amount to us. We very much look forward to hosting you again soon,
Please do not hesitate to reach out if we can be of any further assistance in the meantime. Thank you!
Warm regards,
Chloe
Timothy Oulton
Quality Craftsmanship and Great Customer Experience…
We looked through a number of shops in an attempt to furnish our flat in London. The craftsmanship and quality of the furniture at Timothy Oulton really appealed to us. The service we received from Keelin was exceptional and her guidance and patience helped make the experience one we will fondly remember as we furnish our home. Thank you!
18 April 2026
Unprompted review
Reply from Timothy Oulton UK
Dear C&S,
This is wonderful to hear! Thank you for your generous feedback. We're so pleased to hear you had great advice and service with Keelin and we look forward to seeing you again soon.
We look forward to hosting you again soon, please do reach out anytime should you have any enquiries.
Warm regards,
Chloe
Timothy Oulton
Exceptional service from Keelin…
Exceptional service from Keelin throughout the entire chair selection process. She was thoughtful, patient, and meticulous at every stage—taking detailed measurements, providing helpful renderings, and carefully considering the proportions and requirements of my space. Her guidance made what was proving to be a difficult decision feel clear and well supported. A genuinely high level of service and attention to detail.
18 April 2026
Unprompted review
Reply from Timothy Oulton UK
Dear Ellie,
We can't thank you enough for this wonderful review! We truly appreciate your kind feedback! We are so pleased to read of your experience with Keelin, we very much look forward to sharing your kind words with her!
Please do not hesitate to reach out if we can be of any further assistance. Thank you!
Warm regards,
Chloe
Timothy Oulton
UK Design Excellence
It was an excellent, thoroughly enjoyable showroom experience on Kings Rd - I have long admired the story and vision behind Timothy Oulton and it did not disappoint. Rachel was a true brand ambassador - loved hearing about the attributes and aesthetics for each design. Highly recommend.
18 April 2026
Unprompted review
Reply from Timothy Oulton UK
Dear Kirsty,
Thank you so kindly for your wonderful review! it is great to hear of your experience with Rachael at the Flagship Bluebird Gallery, we are very pleased to hear of the fantastic service you received and would love to welcome you back again soon!
In the meantime do let us know if we can assist you with anything.
Warm regards,
Chloe
Timothy Oulton
Great service!
Very helpful and friendly service and spent time to talk and advise me through the purchase.
15 April 2026
Unprompted review
Reply from Timothy Oulton UK
Dear Jo,
Thank you for this wonderful review, we greatly appreciate your kind feedback! We are so pleased to read of your experience and very much look forward to welcoming you back soon!
Please do not hesitate to reach out if we can be of any further assistance. Thank you!
Warm regards,
Chloe
Timothy Oulton
Beautiful and quirky top notch furniture showroom on Tottenham Court Road
Just visiting the beautiful and quirky showroom on Tottenham Court Road was an absolute delight. The items on show are top notch quality but also fabulous and often unique creative design. The Saddle Chair and Footstool is not just sculpturally impressive, it is wonderfully comfortable. I really hope we end up buying one, as on this visit I just took home a couple of lambskin bolster cushions which convert any straight backed chair or chesterfield into the ultimate in lumbar support!
We had seen a few Timothy Oulton items in Guildford Barker and Stonehouse but it is much more exciting and inspiring to see them in the showroom. Keelin O’Shea was particularly helpful and informative and made us feel like welcome guests rather than ordinary shoppers and sent us images of our prospective purchases in different layouts. I particularly enjoyed being brought a tray of tea in the royal china whilst trying out a particularly comfortable sofa. I’m wondering whether if I visit the bigger showroom in Chelsea, will there be cake ?🤣!
17 April 2026
Unprompted review
Reply from Timothy Oulton UK
Dear Mrs Sands,
This is wonderful to hear! Thank you for your generous feedback. We're so pleased to hear you had a such a dazzling experience, and we are delighted you had great service from the team at our Flagship Gallery!
We look forward to hosting you soon, please do reach out anytime should you have any enquiries.
Warm regards,
Chloe
Timothy Oulton
Beautiful showroom
I was very impressed by this beautiful showroom. We were assisted by Sam, who was very knowledgeable, and could answer any questions I had. He was happy to let us wander round, with just the right level of helpfulness. The whole process of ordering was straightforward, despite there being plenty of choices of leather and finishes.
4 April 2026
Unprompted review
Reply from Timothy Oulton UK
Dear Abigail,
Thank you for this wonderful review, we greatly appreciate your kind feedback about Sam. We very much look forward to hosting you again soon,
Please do not hesitate to reach out if we can be of any further assistance in the meantime. Thank you!
Warm regards,
Chloe
Timothy Oulton
Fabulous service and great product
Glorious shop, super stylish, fun and different. Sam looked after us extremely well and was very helpful, efficient, charming and knowledgeable
15 April 2026
Unprompted review
Reply from Timothy Oulton UK
Dear Sandra,
Thank you for this wonderful review, we greatly appreciate your kind feedback! We are so pleased to read of your experience with Sam and very much look forward to sharing your kind words with him.
Please do not hesitate to reach out if we can be of any further assistance. Thank you,
Warm regards,
Chloe
Timothy Oulton
Chloe and Rachel very helpful on the…
Chloe and Rachel very helpful on the call with recommendations and just very lovely people.
13 April 2026
Unprompted review
Reply from Timothy Oulton UK
Dear Muaz,
Thank you so kindly for your wonderful review! it is great to hear of your experience with Chloe and Rachael at the Flagship Bluebird Gallery, we are very pleased to hear of the fantastic service you received and would love to welcome you back again soon!
In the meantime do let us know if we can assist you with anything. Here's to your fabulous new furniture!
Warm regards,
Chloe
Timothy Oulton
Outstanding service from Sam
Outstanding service from Sam, nothing too much trouble and great help with choices. Truly fantastic experience all round.
11 April 2026
Unprompted review
Reply from Timothy Oulton UK
Dear Nicholas,
This is wonderful to hear! Thank you for your generous feedback. We're so pleased to hear you had great advice and service with Sam and we look forward to seeing you again soon.
We look forward to hosting you again soon, please do reach out anytime should you have any enquiries.
Warm regards,
Chloe
Timothy Oulton
We were helped by Sam who was patient…
We were helped by Sam who was patient and most helpful but not at all pushy giving us time to make a considered decision, this made our experience shopping at Timothy Oulton a great one.
11 April 2026
Unprompted review
Reply from Timothy Oulton UK
Dear LD,
Thank you so kindly for your wonderful review! it is great to hear of your experience with Sam at the Flagship Bluebird Gallery, we are very pleased to hear of the fantastic service you received and would love to welcome you back again soon!
In the meantime do let us know if we can assist you with anything. Here's to your fabulous new furniture!
Warm regards,
Chloe
Timothy Oulton
What an inspiring showroom
Where to start. What an incredible and inspiring showroom at Tottenham Court Road. So much to look at. The staff are all so friendly and knowledgeable of the products. Special thanks to Keelin for sorting out our purchases and going the extra mile to arrange our deliveries. Timothy Oulton products are top quality and so unique. We will be calling in store again soon. Thanks again for your help Keelin.
1 March 2026
Unprompted review
Reply from Timothy Oulton UK
Dear Oliver,
Thank you for your wonderful review, it is so fabulous to hear of your experience with Keelin - we cant wait to share your review with her!
We hope to host you again very soon and in the meantime please do let us know if we can assist you with anything.
Warm regards,
Chloe
Timothy Oulton
Great Hospitality
Fantastic store with some very interesting and obscure pieces that you wouldn't find in most furniture shops. The staff were fantastic; we were offered drinks while browsing, which made the experience relaxed and enjoyable rather than rushed. The sofa selection was very good and I ended up purchasing one for my new house. I would thoroughly recommend visiting them and can't thank the staff enough.
21 March 2026
Unprompted review
Reply from Timothy Oulton UK
Dear F Carr,
This is wonderful to hear! Thank you for your generous feedback. We're so pleased to hear you had great service and enjoyed being hosted while you selected your beautiful new sofa.
We look forward to hosting you again soon, please do reach out anytime should you have any enquiries.
Warm regards,
Chloe
Timothy Oulton
It was a pleasure dealing with Sam
It was a pleasure dealing with Sam. Even though I’m based in Canada, the whole process was handled very smoothly. He was professional, responsive, and very attentive throughout, making sure everything was taken care of. His communication was clear and thoughtful, and I really appreciated his support. A very positive experience overall, and I would definitely be happy to work with him again.
29 March 2026
Unprompted review
Reply from Timothy Oulton UK
Dear Aida,
Thank you for this wonderful review, we greatly appreciate your kind feedback! We are so pleased to read of your experience with Sam and we very much look forward to sharing your kind words with him!
Please do not hesitate to reach out if we can be of any further assistance. Thank you!
Warm regards,
Chloe
Timothy Oulton
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