Very bad network complaint system Very poor
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My internet not working red light blinking in router. I have raised complaint but no response from timble. There are not any customer support are active. Only sales team are active for making full... See more
Company replied
Bahut hi bakwas services hai timbl broadband ki..I am getting lot of frustrated after getting it..multiple time internet not working for whole day..customer care also bad, koi bhi response nh deta hai... See more
Company replied
India's Worst ISP, a bunch of crooks, Rais the salesman, Manish the manager, Scammer Kavita. This bunch of Fraudsters doesn't answer the phone calls once you take the connection. Pathetic customer ser... See more
Company replied
Company details
Written by the company
RI Networks Pvt Ltd holds a national category 'A' ISP license for internet services. The services are provided under the brandname – timbl. The services are provided under following key segments: •Broadband services (10 Mbps and higher speeds) for Ho...
Contact info
Udyog Vihar Phase 5, 120016, Gurgaon, India
- donotreply@timbl.co.in
- www.timbl.co.in
2.3
Poor
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It's been more than a day internet is…
It's been more than a day internet is not working and it keeps on disconnecting after every 2 days. They don't have customer care number to contact.
25 September 2024
Unprompted review
Reply from timbl Broadband
Dear Sir/Ma'am,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Timbl is the biggest scam I've seen so…
Timbl is the biggest scam I've seen so far. I've had a call from theri executive that you should do the payment instantly. I did the payment and bought their 6 months plan. It's been 9 days since I did the payment but nobody has reached out to me yet. Not even the executive who contacted me , is receiving my calls. My money is gone. But please don't put your money on waste. These timbl guys are frauds and nothing more. I'm getting no response from their executives. Not even the chat support. You can just keep watching on their chat support and there will be no agent. Wow timbl, a good way to make money. Hope you get a karma back soon.
12 September 2024
Unprompted review
Reply from timbl Broadband
Dear Sir/Ma'am,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Please don't get the timbl connection
Please don't get the timbl connection, I'm sure everyone will cry once get the connect, I really don't have any word to say about timbl, just come abuse on my mouth when see the timble word, even I have not received my refund when I disconnected the connection.
31 May 2024
Unprompted review
Reply from timbl Broadband
Dear Sir/Ma'am,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Fraud Fraud Fraud.. timbl
Bhai Jo koi ye pad raha hain haldwani mein ya fir kisi bhi state mein timbl ka broadband mat lena agar bekar broadband service ke competition hoga to Inka name sabse pahele aayega ye log pahele online payment Kara dete hai ye keh ke ki sir apki I'd generate hogi aur uske bad ram bharose inko call karoo msg karoo no reply bus ek bat sir team nikal gayi hain team nahi ho gayi inki raw agency ho gai aur upar se koi update nahi na hi msg mein na call mein they are the biggest scammer bus ab mere paise wapas kare mujhe contact kare 9891674552 pe shram nahi aati inko
21 August 2024
Unprompted review
Reply from timbl Broadband
Dear Sir/Ma'am,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Itna ghatiya service hai maine 24/7/24 ko New connection lgaya 1 din chala
Itna ghatiya service hai maine 24/7/24 ko New connection lgaya 1 din chala 3 din band contact kro to kutte bolte hai kam chal raha hai fir dubara phone ho nhi uthayga 6 month ka plan liya tha timble Wale dekh raha hai to dekh mujhe refund chahiye nhi to me consumer court me complaint karunga check Krna maine tere website PE mail Kiya jaldi resolve kr
26 July 2024
Unprompted review
Reply from timbl Broadband
Dear Sir/Ma'am,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Fastest services
Fastest services, same day installation and local team behaviour is also good.
17 July 2024
Unprompted review
Nice speed
Nice speed , over all services and supports are good. Can consider
1 July 2024
Unprompted review
Pathetic service provider ever
Pathetic service provider ever. Worst experience I had with Timbl.not recommended never go with this service provider as no one can connect with customer service as well.
CID 2060439
12 July 2024
Unprompted review
Reply from timbl Broadband
Dear Sir/Ma'am,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Fraudsters
Worst Service ever. Guys don't go for this provider anytime in your life. The agents will ask you for extra money compared to shown on their site. And they will recommend you to go for the 6month plan bcoz that will be cheaper and approx 3500 inr. And if I say I want 3 month plan they will say it will cost you 2800 inr. So better go for 6 month and after the connection set. The wifi will never work at same speed and you will get no internet 2-3 days every week. Worst service ever.
Please don't use this service.
1 July 2024
Unprompted review
Reply from timbl Broadband
Dear Sir/Ma'am,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Timbl a big NO
Don't get option to give 0 rating that's why 1.... internet is not working since 1.5 months...and team is neither improving service nor refund..... customer I'd is 2098636... Just refund me my whole amount of 5650
22 May 2024
Unprompted review
Poor service of timble not attend…
Poor service of timble not attend complaint so many days. And not disconnect the service after submit for disconnected the complaint. Advance payment for six months of rs 3179 on dt 9/06/2024 Poor service.
10 June 2024
Unprompted review
Reply from timbl Broadband
Dear Gopal,
SERVICE REQUEST RESOLVED!!
Currently your issue has been resolved. We have process your plan rental refund into your Timbl wallet , our refund team will coordinate with you to collect your account details for further action.
We urge you to update your feedback. For further correspondence you may use our customer service App or support option on Timbl website.
We sincerely apologize for the issue you faced with timbl service. It is our continuous endeavor to provide our customers the best experience. Thank you for your patience and we appreciate the opportunity to serve you.
Team timbl"
Very poor service in Haryana
Hi I am from Ambala Cantt, Haryana
Your service is very poor and your agent does not know how to talk.
Your service is working only 10 days in a month.
Very bad service
5 June 2024
Unprompted review
Reply from timbl Broadband
Dear Sir/Ma'am,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Reply from timbl Broadband
Dear Pooja,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
My name is kashif .iam from agra.
My name is kashif .iam from agra.
Iam.using timble bradband since 1 year there service is pethetic no one answers the cal its been 3 days i have raised a complain but till today its is not solved. I will change the operatwr very soon as my package ends. I recommend you guys not to go for timble broadband.
My id is2091066.
1 June 2024
Unprompted review
Reply from timbl Broadband
Dear Sir/Ma'am,
Greeting for Timbl.
We apologize for the inconvenient.
We have observed, some technical challenges at your earlier, now issue has been fix and team is continuously working to improve your experience.
We assured you for better services.
Regards
Timbl Team
They don't reply your email
They never reply customer's email. Infact, they don't have email support. Whenever you will close your connection just forgot your security amount. Their all offers are scam.
13 May 2024
Unprompted review
Reply from timbl Broadband
Dear Sir/Ma'am,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Thanks team for immediate installation
Thanks team for immediate installation
13 May 2024
Unprompted review
Reply from timbl Broadband
Dear Rais,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Fraud and most shameless company
Seriously Non existent customer service. You guys should be banned from taking people's money if you can't provide the service. I've never seen a more shameless company. No wonder their employee are leaving. I'm shocked that MD of this company is IIM alumni.
My customer ID is 2098117
7 May 2024
Unprompted review
Reply from timbl Broadband
Dear Amit,
Greeting from Timbl.
Apologize for the inconvenience, currently services are interrupted due to some major issue at your location, our service team is working on it , we assured you for resolution asap.
We would request you to allow us for some time, team will update you soon.
Regards
Timbl Team
Timbl Worst broadband
Worst broadband experiences for corporate connection so we can assume what will be the service quality for Home Broadband. No stable link for download or upload. Also poor support from vendor side even after many follow-up.
Don't have ZERO Star, so One Star rating from our side.
18 April 2024
Unprompted review
Reply from timbl Broadband
Dear Sir/Ma'am,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Worst broadband ever seen
Hi friends,I am from rewari ,haryana.
My timble I'd is 2095619. My broadband connection stop 100 times in a day .we are unable to work on line and even cannot see tv .when we complaint ,we are given a ticket number and that is closed in mid night without my consent .this connection is interrupted from last 10 + days and no one is listening .I have to recharge my mobile with extra data pack from jio now I decide not to recharge this timble connection further.
4 April 2024
Unprompted review
Reply from timbl Broadband
Dear Prakash,
SERVICE REQUEST RESOLVED!!
Currently your issue has been resolved. We have extended days in your current cycle as per issues. We were trying to connect you to collect your feedback, but not getting any response from your side.
We urge you to update your feedback. For further correspondence you may use our customer service App or support option on Timbl website.
We sincerely apologize for the issue you faced with timbl service. It is our continuous endeavor to provide our customers the best experience. Thank you for your patience and we appreciate the opportunity to serve you.
Team timbl"
Broadband speed and technical support…
Broadband speed and technical support team is well qualified
19 March 2024
Unprompted review
Reply from timbl Broadband
Dear Kamal,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
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