Very bad network complaint system Very poor
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My internet not working red light blinking in router. I have raised complaint but no response from timble. There are not any customer support are active. Only sales team are active for making full... See more
Company replied
Bahut hi bakwas services hai timbl broadband ki..I am getting lot of frustrated after getting it..multiple time internet not working for whole day..customer care also bad, koi bhi response nh deta hai... See more
Company replied
India's Worst ISP, a bunch of crooks, Rais the salesman, Manish the manager, Scammer Kavita. This bunch of Fraudsters doesn't answer the phone calls once you take the connection. Pathetic customer ser... See more
Company replied
Company details
Written by the company
RI Networks Pvt Ltd holds a national category 'A' ISP license for internet services. The services are provided under the brandname – timbl. The services are provided under following key segments: •Broadband services (10 Mbps and higher speeds) for Ho...
Contact info
Udyog Vihar Phase 5, 120016, Gurgaon, India
- donotreply@timbl.co.in
- www.timbl.co.in
2.3
Poor
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from timbl Broadband
Dear Neha,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
AVOID Timbl!!!!!
AVOID!!! they force you to chat when need help. they avoid you in chat if you found there fault. they shows 50percent speed boost but don't provide at 300mbps plan( they never told me this before). In short, worst service in NCR. AVOID!!!!
27 February 2025
Unprompted review
Reply from timbl Broadband
Dear Aarush,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Good
All your team work honestly and responsible about their work and dedicated to job
10 February 2025
Unprompted review
Reply from timbl Broadband
Dear Animesh,
We sincerely apologize for the issue, if you faced with timbl services.
Thank you for your feedback! While the company may not be perfect, we truly appreciate the opportunity to work and continue improving. We believe that even though there may be challenges, every step forward is progress, and we're committed to making things better with time.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Agar koi apke location pe broadband nahi tabhi ap tumble choice lijiye
Thik thak kam chalau tumble hai ye company bahut achi nahi hai kam chal sakta hai bas
5 February 2025
Unprompted review
Reply from timbl Broadband
Dear Sumit,
We sincerely apologize for the issue, if you faced with timbl services.
Thank you for your feedback! While the company may not be perfect, we truly appreciate the opportunity to work and continue improving. We believe that even though there may be challenges, every step forward is progress, and we're committed to making things better with time.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
today date 23-02-2025 today since…
today date 23-02-2025 today since morning red light is coming in my router, as I came to the shop, I called and told that the internet is down and red light is coming, the reply came from the person in front that I am fine, I will check, after that I called 3-4 times, no one answered, now it is 6 in the evening, now there is no solution, before this also I used wifi but I did not see any bad service than this
23 February 2025
Unprompted review
Reply from timbl Broadband
Dear Sir/Ma'am,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Reply from timbl Broadband
Dear Daisy,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Connection is good at this budget
21 February 2025
Unprompted review
Reply from timbl Broadband
Dear Sir/Ma'am,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Basically its all over good experience…
Basically its all over good experience but raa=rely i experience speed issue may be it would because of the consumption i am using is more probably but when its up it is fine
15 February 2025
Unprompted review
Reply from timbl Broadband
Dear Sir/Ma'am,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Good services
19 February 2025
Unprompted review
Reply from timbl Broadband
Dear Yasmin,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with Timbl. Everyone in team Timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team Timbl
I am a new user but till now ther…
I am a new user but till now ther support is good.
10 February 2025
Unprompted review
Reply from timbl Broadband
Dear Ashish,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with Timbl. Everyone in team Timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team Timbl
Very good experience 😊
9 February 2025
Unprompted review
Reply from timbl Broadband
Dear Akash,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with Timbl. Everyone in team Timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team Timbl
Good brodband and good speed provider .
23 January 2025
Unprompted review
Reply from timbl Broadband
Dear Amit,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with Timbl. Everyone in team Timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team Timbl
Cust id 2099171
While shifting to new location i called their local internet guy for disconnection of services and clearance of all the due but the guy never even picked my call.
Now they are threatening me to lodge legal complaint for recovering of devices and all.
Also from day 1 these people are cheating by fraudulent manner.
2 days back some of their customer care representative called and told me to pay some amount after which the service will be disconnected and this so called legal notice Will be withdrawn and i also paid them that atleast they won't harass me ever again but to my surpurise that payment was for some 1 month plan for which i received reciept via mail 1 day after payment..
Now i have again lodged a fresh complaint via their app for disconnection of my services (comp id 2099171R010) but that will also not be addressed as my previous disconnection complaint was also self closed via customer care..
Big fraudulent isp
24 January 2025
Unprompted review
Reply from timbl Broadband
Dear Sir/Ma'am,
Greeting for Timbl.
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and distress caused during this process. We value your feedback.
We understand your concern about the difficulties faced in disconnecting the service.
We take allegations of fraudulent activity seriously. Your feedback has been forwarded to the concerned department for a thorough investigation. Rest assured, we aim to resolve this matter fairly and ensure a smoother process for you.
Our team will reach out to you.
Thank you for your patience and understanding.
Regard,
Timbl Team
Good service for my work
18 December 2024
Unprompted review
Reply from timbl Broadband
Dear Shivam,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
A big scam
DO NOT GO FOR TIMBL. It has been 3 days since the installation day and my internet hasn't worked yet. These assholes keep closing my ticket when clearly the issue is not resolved. I have requested for a cancellation as well as a full refund and they just keep ignoring that. I repeat again DO NOT GO FOR TIMBL. IT IS A SCAM.
7 January 2025
Unprompted review
Reply from timbl Broadband
Dear Sir/Ma'am,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
been 5 days now nobody from your team…
been 5 days now nobody from your team has contacted for a call back. You guys have a poor services. From last 5 days chat team is saying tech team is working on a priority basis. n still not working.
29 October 2024
Unprompted review
Reply from timbl Broadband
Dear Sir/Ma'am,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
If you’re considering using Timble…
If you’re considering using Timble Wi-Fi, I would strongly advise against it. This is, without a doubt, the worst Wi-Fi service I’ve ever experienced. Constant dropouts, slow speeds, and poor customer service make it a frustrating and unreliable option. Even when the connection is stable, it’s nowhere near the speeds advertised, and outages seem to happen daily. Their customer support is difficult to reach and offers no real solutions, leaving you to deal with the same issues over and over again. Whether you’re working from home or just trying to stream a movie, Timble Wi-Fi is not dependable. Look elsewhere if you want a consistent and functional internet connection.
20 October 2024
Unprompted review
Reply from timbl Broadband
Dear Sir/Ma'am,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
No security refund. Constant connectivity issue
Timbl is a fraud company. They will not return your security deposit. Also, connectivity issues are persistent. My experiance with them is bad. Don't recommend them.
15 October 2024
Unprompted review
Reply from timbl Broadband
Dear Sir/Ma'am,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
it been 3 days now nobody from your…
it been 3 days now nobody from your team has contacted for a call back. You guys have a poor services. From last 3 days chat team is saying tech team is working on a priority basis. n still not working.
26 September 2024
Unprompted review
Reply from timbl Broadband
Dear Sir/Ma'am,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Why is my payment to Timble refused by…
Why is my payment to Timble refused by the UPI app. BHIM and Paytm both.
25 September 2024
Unprompted review
Reply from timbl Broadband
Dear Sir/Ma'am,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
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