TigerDirect.ca Reviews 

2,558
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Has always been well priced and fast for me, but I've never had to deal with a return to them so I can't comment on that.

Rated 5 out of 5 stars

Shopped around for a new laser printer/scanner/fax machine around the $100 price range. Pretty difficult to find in Canada. Checked on TigerDirect.ca and came up with the Lexmark MB2236adw. Great p... See more

Company replied

Rated 5 out of 5 stars

Arrived in a timely manner. I would rate the refurbished condition as excellent. I really liked the small size of the computer. It came with a keyboard and wired mouse (which were not in the advert... See more

Rated 5 out of 5 stars

For me, the Promo HP Chromebook 14 G5, Celeron Processor N3450 was a very successful purchase for me. Two months later, using it everyday, this Chromebook is still running just as smoothly as when... See more

Company details

  1. Electronics Store

Information provided by various external sources

The Best Deals on Computers, Computer Parts, Computer Accessories, PC Components, Electronics and more at TigerDirect.ca


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,558)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good product

Good product, good price, good delivery time.
Not my first purchase, won't be the last.

1 June 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Larry, thank you for your feedback and support! Daniela @TigerDirect.ca

Rated 5 out of 5 stars

Great experience

Great price, easy process, delivery could be tracked. Will shop again.

30 May 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Garry, thank you for your review! We're glad to have you with us! Daniela @TigerDirect.ca

Rated 5 out of 5 stars

NEXT DAY = Awesome

On time, direct ship and in excellent condition! Thank you!

30 May 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Robert! Glad to know that you have a nice experience with us! Daniela @tigerdirect.ca

Rated 5 out of 5 stars

Delivery is fast

Delivery is fast. Used to buy computer component from TigerDirect many years ago in their Woodbine store. Would continue to support TigerDirect.

30 May 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Philip, we're glad to know that you still with us! :D
Daniela @TigerDirect,ca

Rated 3 out of 5 stars

Bought from .com by accident

Bought from .com by accident. Annoying. And the prices are 50% more on .ca

30 May 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Mike, thank you for your feedback.

Rated 5 out of 5 stars

Quick, Efficient

Quick, efficient service. I misordered and they even got the return done smoothly.

29 May 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Jeff, we're glad to know you're happy with our service! We hope to see you soon. Daniela @TigerDirect.ca

Rated 5 out of 5 stars

I have dealt with TigerDirect for many…

I have dealt with TigerDirect for many years, they always have great prices and ship product super fast! Definitely recommend.

24 May 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Leon, thank you for your support. We're happy to have you with us!
Daniela @TigerDirect.ca

Rated 4 out of 5 stars

Two Lenovo refurb laptops

Two Lenovo refurb laptops. One perfect. One with a dead battery. The battery in the second one was dead as a doornail. I don't necessarily expect a new battery in a refurb, but it does make you wonder about the refurb testing. I was also a bit surprized to learn that Tiger Direct is just a middle man with these refurb sales. You are actually pruchasing from a company called Comsale. I don't think this is made clear on the Tiger Direct website. tiger Direct did agree to take the one back, but their timeframes are a little short. After a few days, you will be dealing with Comsale, not Tiger Direct, although I have to say that Comsale did agree to send me a new battery (or at least a different battery). However, they do seem to be taking their time.

24 May 2019
Unprompted review
Rated 2 out of 5 stars

The computer was not working properly

The computer was not working properly. I been on ligne with the techs from Microsoft during more than 5 hours. At last, they decided to replace it.

23 May 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Rejean, sorry about the inconvenience. Please, if you need some other support don't hesitate to contact our customer service team and they will love to help you. Daniela @TigerDirect.ca

Rated 5 out of 5 stars

Items arrived as described on time

Items arrived as described on time - what more can you ask?

23 May 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hello John, thank you for your support and feedback. Daniela @TigerDirect.ca

Rated 5 out of 5 stars

title

no issues here

23 May 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hello Rick, thank you for your review! Daniela @TigerDirect.ca

Rated 5 out of 5 stars

Thanks!

Thanks! Received and work as expected.

22 May 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi J-Marc, thank you for your support. Daniela @TigerDirect.ca

Rated 5 out of 5 stars

I ordered an Asus laptop from Tiger…

I ordered an Asus laptop from Tiger Direct. Not only was their price the lowest, I received my laptop the very next day in perfect condition. Bravo

16 May 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Warren, we're glad to know hat you're happy with your new Asus! Thank you for sharing here. Daniela @TigerDirect.ca

Rated 5 out of 5 stars

you guys are the best.

16 May 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Bernard! We're so glad to know that you like our store! Thank you for your support! Daniela @TigerDirect.ca

Rated 5 out of 5 stars

The shipping is outstanding!!!!!

The shipping is outstanding!!!!!! fast and accurate!

16 May 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Pablo, we're glad to know you're happy with our service! Thank you for your support.
Daniela @TigerDirect.ca

Rated 5 out of 5 stars

Fast delivery

Fast delivery
Product as advertised, would buy again

15 May 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hello TowBoy, thank you for your support! Daniela @TigerDirect.ca

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look