TigerDirect.ca Reviews 

2,558
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Has always been well priced and fast for me, but I've never had to deal with a return to them so I can't comment on that.

Rated 5 out of 5 stars

Shopped around for a new laser printer/scanner/fax machine around the $100 price range. Pretty difficult to find in Canada. Checked on TigerDirect.ca and came up with the Lexmark MB2236adw. Great p... See more

Company replied

Rated 5 out of 5 stars

Arrived in a timely manner. I would rate the refurbished condition as excellent. I really liked the small size of the computer. It came with a keyboard and wired mouse (which were not in the advert... See more

Rated 5 out of 5 stars

For me, the Promo HP Chromebook 14 G5, Celeron Processor N3450 was a very successful purchase for me. Two months later, using it everyday, this Chromebook is still running just as smoothly as when... See more

Company details

  1. Electronics Store

Information provided by various external sources

The Best Deals on Computers, Computer Parts, Computer Accessories, PC Components, Electronics and more at TigerDirect.ca


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,558)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

My purchase from Tiger was Ok

My purchase from Tiger was Ok. I did encounter a problem with shipping charges as the the item was to be shipped free and that was not the case on my invoice. After a few phone calls it was all fixed although it did take a few phone calls. I have purchased items from Tiger for years and this was the only time I had problems. They seem to have some issues about who looks after what. Tiger is aware of the problem and assured me that it was being addressed. My purchase was as advertised and shipping was quick. Hopefully they will get their customer service issue fixed.

13 May 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Alan, thank you for your feedback. It is really important to us! Yes, we're aware about the issue you faced and we're working to provide better services everyday. I hope you're happy with your new product!
Daniela @TigerDirect.ca

Rated 4 out of 5 stars

Had issues with installing Windows

Had issues with installing Windows, as a result of a trashed hard drive but once that was sorted out, worked like a charm!

9 May 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Richard, thank your for your feedback. Regards, Daniela @TigerDirect.ca

Rated 3 out of 5 stars

Was thinking of switching from HD to…

Was thinking of switching from HD to SSD but it seem not working properly. I have no problem switching to another HD.

9 May 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Peter, thank you for your feedback. Daniela @TigerDirect.ca

Rated 5 out of 5 stars

A-1 !

A-1 , fast delivery

9 May 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Regent, thank you for your feedback. Thanks @TigerDirect.ca

Rated 5 out of 5 stars

Loving my PC for my Gaming needs!

Loving my PC for my Gaming needs!

Still learning my Tower!

Thanks Tiger!

9 May 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hello Miguel, we're glad to know that you're happy with your new gaming pc! Daniela @TigerDirect.ca

Rated 4 out of 5 stars

The only thing I had a few issues with…

The only thing I had a few issues with was finding what I was looking for by typing in the search box. It worked when I browsed by category. Free shipping required a signature and I wasn't home so I had to go to UPS to pick up. But overall a great experience and price and I will buy again and again from Tigerdirect.

8 May 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Amanda, we're working to improve our website and I hope next time you'll have an better experience there. Thank you for your feedback! Daniela @TigerDirect.ca

Rated 5 out of 5 stars

Great service

Great service, fast delivery, no complaints!

5 May 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Alan, thank you for your feedback. Daniela @TigerDirect.ca

Rated 4 out of 5 stars

Sell very good product

Sell very good product, shipping time quite fast. But long process to return product.

3 May 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Daniel, thank you for your feedback, it means a lot for us! Daniela @TigerDirect.ca

Rated 5 out of 5 stars

This is the fifth computer I've…

This is the fifth computer I've successfully ordered from Tiger Direct -- 3 laptops, 2 Desktops over the past eleven years -- plus other parts like memory, external hard drive and monitors. Everything I've bought from Tiger Direct, whether new or refurbished, has performed as expected -- or else Tiger Direct has made it good with no fuss or objections.

2 May 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi David, we're so glad to have you with us! Thank you for your support and loyalty. Daniela @TigerDirect.ca

Rated 5 out of 5 stars

Great job on getting the parts we…

Great job on getting the parts we required in a timely manner.

Thanks

2 May 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Tom,

Thank you for your feedback! Daniela @tigerdirect.ca

Rated 1 out of 5 stars

Very very expensive shipping cost

Very very expensive shipping cost. 2 sd cards and one microsd cost just over 53.00. Staples would have shipped these for NO CHARGE AT ALL. Tigerdirect required a bit over 20.00.
Sheer robbery.
I will NEVER shop here again.
I hope no one does.

1 May 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Shyamal,
We apologize for that situation. Our team is working to provide free shipping on all purchases in the future. However, for now, we're offering free shipping in selected products. Thank you for sharing your feedback with us. It is essential! Daniela @TigerDirect.ca

Rated 5 out of 5 stars

Mac computer memory

Mac computer memory
The memory for the Mac computer was delivered rapidly and worked perfectly upon installation.

27 April 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Andre, thank you for your feedback and support! We're glad to have you as customer! Daniela @TigerDirect.ca

Rated 4 out of 5 stars

I was disappointed when the refurbished…

I was disappointed when the refurbished laptop I got did not work. The keyboard would not be recognized and all attempts to make it usable did not work.
I did not like having to pay for another before a replacement would be shipped but I understand the policy.. just makes me watch my credit card statements for my refund. the replacement laptop was delivered within 3 days.

27 April 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Robert, sorry about the inconvenience and thank you for your feedback. Good to know that on the end our team give you the support and exchange the product. @TigerDirect.ca

Rated 4 out of 5 stars

Good value fast shipping

Good value fast shipping . Cn.

27 April 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Colin, thank you for your support and feedback! =)
Daniela @TigerDirect.ca

Rated 5 out of 5 stars

Quick delivery

Quick delivery, good inventory, good after sale service and easy to reach someone to get help.
Efficient payment method.

26 April 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Luc! Thank you for your support and feedback! Daniela @TigerDirect.ca

Rated 3 out of 5 stars

2 items i purchased at the same time…

2 items i purchased at the same time were sent with 2 different carriers... they missed us so i had to drive to 2 different locations to pick my parts..
Happy with the parts..

25 April 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Mario, sorry about that. Some products came from different warehouse or distributor this why in some cases will arrive in different days, carriers or packages. But, we're happy to know that you like your new product. Thank you for your feedback! Daniela @TigerDirect.ca

Rated 3 out of 5 stars

No one to talk to and difficult to…

No one to talk to and difficult to contact even online. I had questions and wished to cancel order but found it impossible. So many other stores and websites were selling the same one for less.

25 April 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Barry, sorry about the inconvenience. Have you call our customer service? Please, reach out this number if you still need some help and we'll be glad to help you. (800) 800-8300
Thank you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look