Site is easy to navigate. Easy to read ticket price. Map of the general seating section is easy to read. It would be nice to be able to click on the actual seat to see even more detail. Overall easy a... See more
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I was successful in purchasing the tickets. At 72, this can sometimes difficult.
Ok, entering the date below was difficult.

Reply from TicketSales.com
purchase through Tanglewood site failed 5 times. Your site worked.

Reply from TicketSales.com

Reply from TicketSales.com
No auto fill was working for me with half the info. So it could be better especially if feeling rushed on time price... Would be tech integrations on my specific android and it's different on something else. Just to be noted.

Reply from TicketSales.com

Reply from TicketSales.com
They protect the sellers but completely ignore the clients. I am only speaking about my experience. They offered me no protection or fair alternatives. I lost the sum of my ENTIRE purchase. I don’t recommend this service as a client/buyer

Reply from TicketSales.com
I received an email telling me my tickets would be coming in a separate email. I never got the tickets in a separate email so I called the online number listed on the ticket sales website Because the concert is more than two days away, I had to deal with your horrible AI functions, which Could not answer my questions. I was transferred to a live agent, Which ended up being another AI system I do not understand why I have to wait until two hours before a show to get my tickets. This feels like fraud

Reply from TicketSales.com
Horrible. i would NEVER have bought tickets from this website, had i realized this wasn't directly through the venue. they can't give you a time frame of when you will get your tickets besides "the day of the event, if not before". they don't offer refunds or discounts for dissatisfaction. they pretend they are a ticket sales webstie, but they are a ticket re-sale site. so if someone doesn't want to go to the event, you can buy tickects here, but don't try to buy tickets less than a week before your event. they suck

Reply from TicketSales.com

Reply from TicketSales.com
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