I changed bags for this show - from a larger than A4 bag that I use daily to one that was smaller, as per the email I received before the performance. A lady who sat next to me had a large tote bag... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Ticketmaster is the largest global event ticketing company.
Contact info
United Kingdom
- www.ticketmaster.com.au
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was a wonderful story & cast, thinking of attending another show.
It was a wonderful story & the cast were amazing in the parts they had.
A memorable experience. Plus a wonderful birthday present from my sister.
Booking process was extremely easy, location was great from parking, to enjoying lunch & then the show.
Staff were very friendly, polite & helpful.
To be honest we missed the show
To be honest we missed the show. Very sad and disappointed.
I remember when I first looked for tickets shows were at Palis theatre St.Kilda. obviously the night I booked show was at Athenium. Missed it so so disappointed 😞
Easy Booking process.
Saw the Waterboys at The Tivoli
Saw the Waterboys at The Tivoli. Concert itself was great. If the performer or band has 50+ year old fans please provide seating. Most of the audience were over 60 & we find it very difficult to stand for over 3 hours!
Wow The Waterboys were Amazing and Mike…
Wow The Waterboys were Amazing and Mike Scott sounded great Fantastic show! Please bring them back next year PLEASE Thankyou Ticketmaster you made it easy and ticket worked PERFECT on phone.
very well organized ticketing…
very well organized ticketing process and easy entry to the ground
Well the performance by Nina Simone was…
Well the performance by Nina Simone was out of this world!
Not enough superlatives Amazing performance!!!
The process with Ticketmaster was also great!
Seamless booking, reminders and apart from my fumbling big fingers the tickets were there ready to go!
Could I also give a shout out to the people who were checking tick and the security personnel were warm and greeting!
Top marks for the Wonderful Venue and those who organised Lisa Simone.
I Love Her mother and if I am feeling down I play Nina Simone!
Now I will play Lisa Too!
I am about to fly to Paris for the first time in my 67 years so Lisa, Anita’s Theatre and Ticketmaster have already way up in the sky!!!!
Gee sounds like a good idea for a song….
Merci Beaucoup et Au Revoir!
Gregory Jon Bell aka Froggy
A Good Experience
Judy-Ann was quick and efficient when dealing with my issue. I appreciated the customer service.
Everything excellent except need to…
Everything excellent except need to have option of Print At Home tickets. Easy to navigate and book but need the options like Ticketek.
We loved it
We loved it, great music, great costumes, great voices, great story
Well done
Booking the tickets for The Lion King…
Booking the tickets for The Lion King was a very straightforward and informative process. We had very good seats in the Dress Circle and were sent continual reminders of our booking and information on how to get to The Capitol Theatre and where to park.
False advertising
False advertising I went on Sunday afternoon I did not see JJJ and Demarcus Cousins I stayed from 11-3 no sign of head line nba stars
There were only two food trucks with very long lines
The exclusive nba merch was a small version of the nba shop in Melb central the workers were the same
I think given the headline nba stars were absent I want a refund
Ticketmaster is the WORST booking system!
Whenever I have booked with this company there are always problems! The tickets don’t arrive on the promised date NOR in a timely manner! At the event yesterday, the security told me my phone ticket was a screenshot which it wasn’t. If I could boon any other way I will.
Help with online tickets
I inadvertently sent my neice and daughter their tickets to an old email address. The box office at Lyric Theatre were able to print out new tickets for them for the show which may the experience hassle free. Thanks for making it easy for an eventful afternoon on 17/5.
Rhonda Hale
Appalling lack of customer service or care
To not be able to speak to a human being and not have a simple request to have tickets emailed to me set to Print to Home due to ticketholders not having an account is absolutely appalling.
I was fed up with every single email being automatically generated. Absolutely disgusted and very very stressful process.
I am happy with the current system.
I am happy with the current system.
I have my tickets before l leave home and the scanning method is easy once you are familiar with it
My Neice and I got VIP tickets and we…
My Neice and I got VIP tickets and we enjoyed the whole show, from beginning to end. The readings where amazing and I learnt alot spirituality about signs from the other side. We brought a few gifts for ourselves.
This is our second time we have come to the Theatre to watch physics and a medium and we both hope to this will be on next year.
Admittedly we upgraded our tickets to VIP the last minute, and through ignorance of my own I did not expect the price to be so high.
Although I will definitely come to see the show again, I dont think I could afford the VIP tickets again, as much as I loved everything about the show.
When we arrived we were told we only had one seat even though booked two online
When we arrived we were told one of the seats we bought online was an accessible seat which meant it could be used for a wheelchair. It also meant that there was only 1 seat there with an empty space beside it for a wheelchair. We were able to use the seat adjacent to one of our numbered seats until someone came just before match started in a wheelchair so we had to forfeit both of our booked seats and were given two other seats way up the back to the end of the field.
The original seats I purchased online were quite close to field in central position.
We did not complain and accepted the seats offered but do feel the fact that I was only really buying one real seat and paid for two wasn’t explained anywhere on your website.
To say it was an accessible seat only indicates the seat could be removed for a wheelchair not that there was no seat there so feel you need to put some notification on your plan indicating there is no seat there…just concrete floor.
The staff tried to help us by at least giving us a seat.
Excellent show and a great opportunity…
Excellent show and a great opportunity with the VIP Gold ticket, loved it!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








