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0/5 if i could. ordered on black friday no order has been shipped yet. said two packages got lost in transit and sent a fake tracking number once. then started blaming production delays. after he coul... See more
Company replied
Same Experience as some others. Ordered product never arrived. Ordered products in March. Communicated twice replacements where shipped. Ti-springs.com never fixed the issue after repeated lies about... See more
Company replied
Its first time when i was defrauded during ordering goods via internet. I did my order in May and have been receiving "promises" e-mails from the Scout Gregory to dispatch my order by last month. Wh... See more
Company details
Information provided by various external sources
Why buy from us: - Our high quality springs are made from low density, high strength, corrosion resistant, anti-fatigue grade 5 titanium - Our springs are available in all lengths and sizes to suit your bike and fit a wide range of shock absorbers - Our springs have very accurate spring rates meaning we can offer 25lbs increments - Our products are used by the world's fastest riders at the highest level of competition - All our products come with a warranty - Worldwide delivery - Great customer service - Ran by riders for riders Simply place your order and leave the rest to us!
Contact info
97, GL10 2QS, Gloucestershire, United Kingdom
- 07851752754
- sales@ti-springs.com
- www.ti-springs.com
1.2
Bad
106 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent service and quality
Bought some titanium sram calliper CPS bolts and very happy with the look and quality if them.
Fast delivery and good communication from the seller.
10 January 2019
Unprompted review
Reply from Ti-Springs.com
Hi Philip
Thank you for your review.
I'm pleased to hear that you are very happy with the look and quality of our titanium bolts and also the fast delivery and good communication!
We look forward to doing business with you again in the near future!
Regards
Scout @ Ti-Springs.com
Highly recommended!
Ordered a few times now and consistently receive the items on time in great shape! Highly recommended company, will be ordering again next pay day!
10 January 2019
Unprompted review
Reply from Ti-Springs.com
Hi Jordan
Thank you for your review.
I'm pleased to hear that you have consistently received items both on time and in great shape! and that you highly recommend us!
We look forward to doing business with you again in the near future!
Regards
Scout @ Ti-Springs.com
havent had any trouble.
havent gotten my order yet, but heard all good things. website is a little hard to use but is easily doable, not the friendliest tho. otherwise great service from ti springs
8 January 2019
Unprompted review
Reply from Ti-Springs.com
Hi Jay
Thank you for your review.
I'm pleased to hear that you have experienced great service from us!
We look forward to doing business with you again in the near future!
Regards
Scout @ Ti-Springs.com
Reply from Ti-Springs.com
Hi Charley
Thank you for your review.
I'm pleased to hear that you found our service good!
We look forward to doing business with you again in the near future!
Regards
Scout @ Ti-Springs.com
BLINGING MY MTB with more Ti-Bolts.
BLINGING MY MTB with more Ti-Bolts.
Disc bolts & M5 bolts for gear pods in Green.
A nice colour combination for MY MTB. In fact there's more colour choices available to match your own bikes. Don't forget the copper paste to put on the threads.
16 December 2018
Unprompted review
Reply from Ti-Springs.com
Hi Mr H
Thank you for your review.
I'm pleased to hear that you have added some bling to your mountain bike!
We look forward to doing business with you again in the near future!
Regards
Scout @ Ti-Springs.com
very easy to order quick delivery and…
very easy to order quick delivery and service
14 December 2018
Unprompted review
Reply from Ti-Springs.com
Hi Kirsty
Thank you for your review.
I'm pleased to hear that you found it very easy to order and delivery very quick!
We look forward to doing business with you again in the near future!
Regards
Scout @ Ti-Springs.com
Ordered a part
Ordered a part - paid my first class postage no item received over a week waiting. Part now out of stock....replacement sent after a week of waiting. And still waiting for it after another week with nothing in the post. Will be phoning for refund tomorrow as email response is rubbish.....'it'll be with you by today or tomorrow' heard this a few times now. Won't be ordering again.....shame to read others having the same problem on here obviously not just a one off like I thought.
15 November 2018
Unprompted review
Reply from Ti-Springs.com
Hi Phil
Thank you for your review. I'm very sorry to read this.
Please could you let me know your Invoice Number?
Regards
Scout @ Ti-Springs.com
Same experience as others!! WARNING
WARNING!!!! Don't buy anything from this outfit. Ordered over £25 pounds worth of ti bolts from these jokers over a month ago and what a surprise, they didn't show up. I have sent a few emails with no reply and I spent everyday ringing them for one week but they don't answer calls. Looks like I will be taking a hit on this one. Uber bike do ti bolts cheaper and next day delivery, miles better service. I would rate ti springs 0 if I could. YOU HAVE BEEN WARNED!
My order number is : 9255
Danny fietsch
12 November 2018
Unprompted review
Reply from Ti-Springs.com
Hi Danny
Thank you for your review. I'm very sorry to read this.
Please could you let me know your Invoice Number?
Regards
Scout @ Ti-Springs.com
Great products.
11 November 2018
Unprompted review
Reply from Ti-Springs.com
Hi Aaron
Thank you for your review.
I'm pleased to hear that our products are great!
We look forward to doing business with you again in the near future!
Regards
Scout @ Ti-Springs.com
Great website
Great website, easy to order
Good follow up on purchase
Sent out with in a day
Epic
9 November 2018
Unprompted review
Reply from Ti-Springs.com
Hi Daniel
Thank you for your review.
I'm pleased to hear that our website is great, it was easy for you to order and that your order was dispatched quickly!
We look forward to doing business with you again in the near future!
Regards
Scout @ Ti-Springs.com
Same Experience as some others
Same Experience as some others. Ordered product never arrived. Ordered products in March. Communicated twice replacements where shipped. Ti-springs.com never fixed the issue after repeated lies about shipping and whether or not item was in stock. So disingenuous I had to get refund from credit card. Credit card says still not resolved with ti-springs.com
25 October 2018
Unprompted review
Reply from Ti-Springs.com
Hi Rob
Thank you for your review. I'm very sorry to read this.
Unfortunately sometimes packages do go missing, and whilst I can understand your disappointment at this I am pleased that you have been issued with a full refund. I'm sorry that we couldn't have a replacement order sent out for you any sooner - We were just waiting for some more stock to arrive.
Regards
Scout @ Ti-Springs.com
No delivery and no response on email.
No delivery and no response on email. Even after I told them my invoice number, checked the address and everything. Still no delivery and after weeks of trouble they just ignore mails.
25 October 2018
Unprompted review
Reply from Ti-Springs.com
Hi P.L.
Thank you for your review. I'm very sorry to read this.
Please could you let me know your Invoice Number? As far as I am aware you have not told us this? We have also not ignored any of your emails?
Regards
Scout @ Ti-Springs.com
Reply from Ti-Springs.com
Hi James
Thank you for your review.
I'm pleased to hear that our products are excellent and delivery is fast!
We look forward to doing business with you again in the near future!
Regards
Scout @ Ti-Springs.com
Decent price
Decent price, quick delivery. Ordered on Monday event, received Wednesday. Very happy.
19 October 2018
Unprompted review
Reply from Ti-Springs.com
Hi Matt
Thank you for your review.
I'm pleased to hear that our prices are decent, delivery is quick and that you are very happy.
We look forward to doing business with you again in the near future!
Regards
Scout @ Ti-Springs.com
Arrived eventually and good quality...
After some initial delays my products arrived in good condition and are of very good quality. I will be ordering more from the site but checking beforehand what is in stock manually by asking, as I believe the website stock readings to be unreliable / wrong.
Updated review from 2 to 4 stars.
12 October 2018
Unprompted review
Reply from Ti-Springs.com
Hi Mark
Thank you for your review.
I'm pleased to hear that our products are very good quality.
We look forward to doing business with you again in the near future!
Regards
Scout @ Ti-Springs.com
i would highly recommend Ti-springs.com…
i would highly recommend Ti-springs.com
The customer service is exceptional, and the quality of the products is incredible!
9 October 2018
Unprompted review
Reply from Ti-Springs.com
Hi Adam
Thank you for your review.
I'm pleased to hear that our customer service is exceptional, our products are incredible quality and that you highly recommend us!
We look forward to doing business with you again in the near future!
Regards
Scout @ Ti-Springs.com
Reply from Ti-Springs.com
Hi GON
Thank you for your review.
I'm pleased to hear that our service is great and that our shipping is fast and trouble free!
We look forward to doing business with you again in the near future!
Regards
Scout @ Ti-Springs.com
Worst online shop ever
Worst online shop ever.
I have placed my order in April 2018 for 2 x Titanium bolts for mountain bikes.
The order was easy and done. The transaction seems usual with all the emails sent to me.
Then, waited for a month. I started to ask for tracking number but according to the owner, there is no tracking number. I started to feel fishy.
He even mentioned this in his email
"...Unfortunately it turns out the delivery company we use (Royal Mail) do not offer a tracked and signed for delivery service..."
How fishy can this be right? The company is registered in UK. We have been buying from those mega online stores and all are using tracking postal. Best of all, Ti-Springs charged me £40 for shipping.
Cut story short, after many emails sending to him (he will reply occasionally) asking me to wait for few more days or week, I have yet to receive anything from this company.
And, he said he has sent me the third time. Product worth £240, he can just easily sent me for the third time? More fishy.
A website you should avoid indefinitely. Don't recommend anyone.
Add: 22 Oct 2018
OK. After all the hustles, on 17 Oct 2018, I received a refund from this site. Still giving it a 1 star review. I lost my time and as well as currency exchange losses.
9 October 2018
Unprompted review
Reply from Ti-Springs.com
Hi Tim
Thank you for your review. I'm very sorry to read this.
Unfortunately sometimes packages do go missing, and whilst I can understand your disappointment at this I am pleased that you have been issued with a full refund. I'm sorry that we couldn't have a replacement order sent out for you any sooner - We were just waiting for some more stock to arrive.
Regards
Scout @ Ti-Springs.com
Brilliant fast service and great…
Brilliant fast service and great looking product.
Thoroughly recommend.
3 October 2018
Unprompted review
Reply from Ti-Springs.com
Hi Steven
Thank you for your review.
I'm pleased to hear that we offer brilliant fast service and great looking products.
We look forward to doing business with you again in the near future!
Regards
Scout @ Ti-Springs.com
Well deserved 5 stars
I have placed a few orders throughout the years and have had nothing but positive experiences. Highly recommend
30 September 2018
Unprompted review
Reply from Ti-Springs.com
Hi Pawel
Thank you for your review.
I'm pleased to hear that you have had nothing but positive experiences with us and highly recommend us.
We look forward to doing business with you again in the near future!
Regards
Scout @ Ti-Springs.com
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