Do not use this company!! They took out 2 payments for tickets to Madrid Palace. Issued no tickets, hence being refused entry on the day…. Even though I’d payed twice! Messaged the company by email... See more
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See what reviewers are saying
Thrillophilia uses tricks in ticket price promises, e.g. for USS Midway, it was stated $23.80 any-day, but they changed $36.40 for Tuesday (weekend price), $12.60 up. They also rejected correct this m... See more
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Every process from booking to experience was satisfactory.i have been traveling with thrillophilia from past 3 years and I can believe what they promise they deliver.Harshi was wonderful in cooperatin... See more
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Round two with Thrillophilia was an absolute blast! Huge shoutout to the entire team for nailing the execution yet again. From start to finish, everything was seamless. These guys have officially beco... See more
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Company details
Written by the company
Thrillophilia is the world’s leading tour package company, trusted by over 3 million travelers. Recognized as the #1 tour operator for personalized holidays, we offer 5,000+ expertly crafted itineraries across 100+ countries. From romantic escapes and family getaways to offbeat retreats, every trip is built for seamless travel, meaningful moments, and lasting memories. Our platform combines verified local partnerships, transparent pricing, and real-time support to deliver consistently high-quality experiences. Powered by intelligent planning tools and backed by a passionate travel team, Thrillophilia ensures that every journey feels effortless, personal, and unforgettable.
Contact info
Breach of guidelines
Biggest scammer
Biggest scammer
No services just lies they only provide car and hotel means they book on your behalf because you don't have a brain to book yourself
Akshat jain is fraud
And his boss is bigger fraud shashwat jain
Robbed my family members
Just piece of shit people and company
18 November 2025
Unprompted review
Reply from Thrillophilia
Dear Traveller,
We’re sorry to hear about your experience and regret the distress this situation has caused. We understand how upsetting it must be to feel dissatisfied with the services received, and we take such feedback very seriously.
As we’re currently unable to trace your booking with the information shared here, we kindly request you to share your booking ID or registered contact details with us at support@thrillophilia.com. Once received, our team will review your case on priority to understand the concerns raised regarding services and support, and assist you appropriately.
Your feedback is important to us and helps us improve our processes and service standards for our travelers.
Warm regards,
Team Thrillophilia
Rajasthan Trip with Thrillophilia
I recently visited rajasthan with thrillophilia and it was an amazing experience. The tour provided by the team was great and I must say everything provided by the team was top notch except stay provided in jaisalmer was not upto the mark. I will surely give them another chance as everthing except the stay in jaisalmer was very good.
5 January 2026
Reply from Thrillophilia
Dear Naman,
Thank you for sharing your experience with us. We’re glad to hear that your Rajasthan trip with Thrillophilia was an amazing one overall and that you found the tour arrangements and services to be top notch.
We truly appreciate your honest feedback regarding the stay in Jaisalmer and regret that it did not meet your expectations. Your input is valuable to us, and we’ll be sure to review this with our team and partners to improve future experiences.
Thank you for giving us the opportunity to serve you and for your willingness to choose Thrillophilia again. We look forward to planning an even better trip for you next time.
Warm regards,
Team Thrillophilia
Late email ticket delivery
Had to wait 20 minutes for email with tickets from Thrillophilia. This is beyond current standards. According to others, Thrillophilia can take hours or days to deliver tickets, so be mindful of risk when booking tickets with this company. I lodged a support ticket with Thrillophilia with evidence showing that due to late delivery the tickets were not used, and was refused refund.
3 January 2026
Unprompted review
Reply from Thrillophilia
Dear Sean,
We’re sorry to hear about the inconvenience you faced due to the delay in receiving your tickets and the frustration it caused. We understand how important timely ticket delivery is, and we regret that this impacted your plans and led to concerns regarding the refund.
Your feedback regarding the delivery timeline and the refund request has been noted and escalated for a detailed review so we can understand what went wrong and address it appropriately.
To address your concerns and ensure a proper resolution, Ms. Riddhi has now been assigned as your dedicated point of contact. Our team at support@thrillophilia.com will connect with you to investigate the issues and work toward a suitable resolution.
Thank you for bringing this to our attention. We appreciate your feedback and will use it to improve our service standards.
Warm regards,
Team Thrillophilia
Wonderfully curated and professionally managed
It was a wonderful experience and everything was managed to perfection, thnx to Aditya Chourey.
27 December 2025
Unprompted review
Reply from Thrillophilia
Dear Deepti,
Thank you for sharing your kind feedback! We’re delighted to hear that your experience was wonderfully curated and professionally managed. It’s great to know that everything was handled to perfection.
A special thank you for appreciating Aditya Chourey — we’ll be sure to pass along your kind words to him. Your feedback truly motivates the entire Thrillophilia team.
Thank you for choosing Thrillophilia, and we look forward to creating more memorable experiences for you in the future.
Warm regards,
Team Thrillophilia
Bali Trip Experience
I have travelled bali with thrillophilia and it was great experience starting from beginning. Our guide is good, hotels in ubud are are also good.
But only issue we face is with day trip to nuda penida Island, as our mostly time went in travelling as our trip starts late.
31 December 2025
Reply from Thrillophilia
Dear Shubham,
Thank you for sharing your experience with us. We’re happy to hear that your Bali trip with Thrillophilia was a great one overall and that you enjoyed the guide and your stay in Ubud.
We appreciate you bringing the Nusa Penida day trip concern to our attention. We understand how valuable travel time is, and we regret that the late start affected your experience. Your feedback is important to us, and we’ll be sure to review this with our on-ground team to ensure better planning and smoother schedules going forward.
Thank you for choosing Thrillophilia, and we hope to create an even more seamless experience for you on your next trip.
Warm regards,
Team Thrillophilia
I travelled bali recently with…
I travelled bali recently with thrillophilia.from stays to sightseeing Everything went very well just the transfers were a bit of a problem, ithink this was due to peak season
31 December 2025
Reply from Thrillophilia
Dear Traveller,
Thank you for sharing your feedback with us. We’re glad to hear that your recent Bali trip with Thrillophilia went well overall and that you were happy with the stays and sightseeing arrangements.
We appreciate you highlighting the concern regarding transfers and understand that peak-season rush can sometimes cause delays. Your feedback is valuable, and we’ll continue working with our partners to ensure smoother coordination even during busy travel periods.
Thank you for choosing Thrillophilia, and we hope to plan an even better experience for you in the future.
Warm regards,
Team Thrillophilia
Saved by the bell (Thrillophilia)!
Imagine this: You've booked a trip to Paris and promised your kids that you'd be going to Disneyland but decided to hold off pre-purchasing tickets. It is 29 December and, to your dismay, you now find out that Disneyland is fully booked and no more tickets are available until 2 January...Thrillophilia to the rescue! Thrillophilia delivered, and instantly. The purchase of tickets and delivery to my email worked without a glitch, and the trip to Disneyland was a success thanks to Thrillophilia!
30 December 2025
Unprompted review
Reply from Thrillophilia
Dear Traveller,
Thank you so much for sharing such an amazing experience with us! We’re thrilled to hear that Thrillophilia could step in at the right moment and help make your family’s Disneyland visit possible. Knowing that the ticket booking and instant delivery worked seamlessly — especially during such a busy time — truly makes us happy.
Your kind words and appreciation mean a lot to our team, and we’re delighted that we could help turn your Paris trip into a memorable one for your family. Thank you for trusting Thrillophilia, and we look forward to creating many more magical experiences for you!
Warm regards,
Team Thrillophilia
I had an extremely negative experience…
I had an extremely negative experience with Thrillophilia. I was interested in booking a trek, and the initial point of contact (POC) discussed options with me in the morning. When I attempted to confirm my booking via WhatsApp, the representative became unresponsive, effectively ghosting me and switching off their phone
I contacted the company the following day, and they assured me they would connect me with another POC. However, they only did so late in the evening. By that time, the slots for the desired trek were fully booked
The most frustrating part of this experience was the lack of communication. Instead of informing me about the limited availability or the slots being full, they made me wait until the last minute. This happened on the day before the trip (D-1), leaving me stranded without any options at 9 PM, which is outside the normal working hours for most other companies. This lack of professionalism and poor handling of the situation made it my worst experience
Thrillophilia did not meet my expectations for customer service or booking reliability.
30 December 2025
Unprompted review
They overbook tickets and don't offer…
They overbook tickets and don't offer refunds when they make a mistake. Don't give them your money for a last minute ticket. I booked to go to Lourve with my wife. The ticket company would only let us book 1 per person so we booked at the same time on different devices.
The have offered one refund and my ticket came through after the booking time.
28 December 2025
Unprompted review
Reply from Thrillophilia
Dear David,
We’re sorry to hear about the inconvenience you faced with your Louvre ticket booking and understand how frustrating this experience must have been, especially when planning a visit together. The overbooking issue and the delay in ticket delivery are certainly not the experience we aim to provide, and we regret the inconvenience caused.
Your concerns regarding the refund and booking process have been noted and escalated for review so we can understand what went wrong and address it appropriately.
To address your concerns and ensure a proper resolution, Ms. Riddhi has now been assigned as your dedicated point of contact. Our team at support@thrillophilia.com will connect with you to investigate the issues and work toward a suitable resolution.
Thank you for bringing this to our attention. We appreciate your feedback and will work to improve our processes to avoid such situations in the future.
Warm regards,
Team Thrillophilia
Tickets not available
When I bought tickets for a museum I had to wait more than 1 hour before I got my tickets so I had to buy them again from some other place. I was informed by their customer support that they only buy the tickets after you make a reservation, however this is never mentioned anywhere when buying the tickets so they trick you in to buying tickets that aren't even available yet, they should give a clear indication somewhere in the ordering process that you will not have your tickets instantly, this is criminal...
Afterwards they just ignored me on all channels
23 November 2025
Unprompted review
Reply from Thrillophilia
Dear Wouter,
We’re truly sorry for the inconvenience and frustration you faced with the delay in receiving your museum tickets and the lack of clear communication. We understand how upsetting this must have been, especially when it affected your plans and led you to purchase tickets elsewhere. This experience is not what we intend for our customers, and we apologize for the gap in information and the follow-up support you received.
To address your concerns and ensure a proper resolution, Ms. Riddhi has now been assigned as your dedicated point of contact. Our team at support@thrillophilia.com will connect with you to investigate the issue in detail, review the delay and communication lapse, and work toward a suitable resolution.
Thank you for bringing this to our attention. Your feedback helps us improve transparency and service, and we appreciate your patience while we work to make this right.
Warm regards,
Team Thrillophilia
BKDC84JXVXP sikkim tour
BKDC84JXVXP
Getting worst vibes on 3rd day of trip sikkim, iternary was not planned well and cannot make small change in iternary. Raised ticket is closed without explanation. Don't go with Thrillophilia.
Worst vehicle in requesting also. Location is good after paying premium not getting any help from Thrillophilia.
29 December 2025
Unprompted review
Reply from Thrillophilia
Dear Mallikarjuna,
We’re truly sorry to hear about your experience during your Sikkim trip. We understand how disappointing it can be when the itinerary feels poorly planned, flexibility is not provided, concerns are closed without clarity, and the vehicle arrangement does not meet expectations—especially after paying a premium. This is certainly not the experience we aim to deliver.
To address your concerns and ensure a proper resolution, Ms. Riddhi has now been assigned as your dedicated point of contact. Our team at support@thrillophilia.com will connect with you to review the itinerary planning, ticket closure, vehicle issue, and the lack of on-ground support, and work toward a suitable resolution.
Thank you for sharing your feedback. We value it deeply and will use this to improve our service and coordination going forward.
Warm regards,
Team Thrillophilia
NEVER TRY Thrillophilia
Thank you, Thrillophia, for being so proactive in addressing our concerns during the trip — the lack of timely responses was truly impressive. The substandard hotels arranged only added to the disappointment.
Given the poor support and overall experience, we will be sharing honest reviews across platforms so others are aware of what to expect. This could have been avoided with better handling from your team.
27 December 2025
Unprompted review
Reply from Thrillophilia
Dear Sapna,
We’re sorry to hear about your experience and sincerely regret the inconvenience caused. We understand how disappointing it must have been to face delays in support and accommodations that did not meet your expectations, and we acknowledge your concerns.
As we’re currently unable to trace your booking with the information provided here, we kindly request you to share your booking ID or registered contact details with us at support@thrillophilia.com. Once received, our team will review your case on priority to look into the concerns regarding response timelines and hotel arrangements, and assist you with an appropriate resolution.
Your feedback is valuable to us and helps us improve our service quality and support experience for future travelers.
Warm regards,
Team Thrillophilia
Worst Netravati trek trip experience lead by SAHIL and MILAN and threatened by ANJAN
This was not just a bad trip — it was systemic failure, discrimination, mismanagement, and endangerment of lives.
Thrillophilia completely failed to deliver:
A guided trek
Decent accommodation
Safety
Respect
Basic human dignity
I am writing this not out of anger alone, but out of deep hurt and the need for accountability.
No traveler deserves to be treated this way.
Worst experience ever !!
19 December 2025
Unprompted review
Reply from Thrillophilia
Dear Salony,
We are deeply sorry to hear about your experience on the Netravati trek. The concerns you’ve shared—regarding safety, conduct, accommodation, and the way you were treated—are extremely serious and unacceptable. This is not the standard of care, respect, or professionalism we stand for, and we truly regret the distress this has caused you.
To address your concerns and ensure a proper resolution, Ms. Riddhi has now been assigned as your dedicated point of contact. Our team at support@thrillophilia.com will connect with you to thoroughly investigate the conduct of the trek leaders, the overall management, and the safety lapses you mentioned, and work toward an appropriate and fair resolution.
Thank you for bringing this to our attention. Your feedback is important, and we are committed to taking corrective action to ensure such experiences are not repeated.
Warm regards,
Team Thrillophilia
Disgusting company
I booked ifly Dubai for 28th Dec. I then contacted to cancel 4 days in advance but didn’t get a response on WhatsApp so I checked the policy that said cancellation 1 day or 0-1 day before the event will not be refunded. I then cancelled and the reply then came on Watsapp saying it is not refundable. I emailed support team that replied with the same policy that doesn’t apply to me as I am cancelling 4 days in advance! They are absolute money seekers
Please avoid these SCAMMERS!
24 December 2025
Unprompted review
Reply from Thrillophilia
Dear Kareem,
We’re really sorry for the frustration and confusion you faced regarding the cancellation of your iFly Dubai booking. We understand how upsetting it is to not receive timely responses and then be given information that feels inconsistent with the policy you reviewed. This is certainly not the experience we want our customers to have.
To address your concerns and ensure a proper resolution, Ms. Riddhi has now been assigned as your dedicated point of contact. Our team at support@thrillophilia.com will connect with you to carefully review the cancellation request timeline, the applicable policy, and the communication gaps, and work toward a fair and appropriate resolution.
Thank you for sharing your feedback. We truly value it and will use it to improve our response times and clarity around policies.
Warm regards,
Team Thrillophilia
Hi booked a tour of Ladakh earlier this…
Hi booked a tour of Ladakh earlier this year and had to have a length conversation regarding refunding as the trip was supposedly scheduled for May when the incidence of attack on Kashmir and the tense situation between Pakistan and India as well closure of airport
Finally thrillophilia offered free rescheduling up to 2 year and said to contact back their support team once the dates for rescheduling been decided/ 1 month prior
Now the only response if we cannot find your booking , email address seems invalid…. No useful information has been provided
Anyone considering to book tours please be very careful… poor assistance by support team … this is plain scamming customers
24 December 2025
Unprompted review
Reply from Thrillophilia
Dear Roshini,
We’re truly sorry to hear about the inconvenience and stress you’ve experienced while trying to reschedule your Ladakh trip. We understand how frustrating it can be when prior assurances are not followed by clear or helpful support, especially given the sensitive circumstances under which your original trip was affected.
To address your concerns and ensure a proper resolution, Ms. Riddhi has now been assigned as your dedicated point of contact. Our team at support@thrillophilia.com will connect with you to locate your booking details, verify the rescheduling commitment shared earlier, and assist you with the next steps in a clear and timely manner.
Please be assured that we take such feedback seriously, and we regret the confusion caused by the recent communication gaps. We truly appreciate your patience and the opportunity to make this right.
Warm regards,
Team Thrillophilia
Definitely a scam- I wished I read…
Definitely a scam- I wished I read reviews before. They said no modification or cancellation possible after they share the vouchers. And their prices are five times the market. Criminals!
22 December 2025
Unprompted review
Reply from Thrillophilia
Dear Monique,
We’re truly sorry to hear that you feel this way and regret the frustration this experience has caused. We understand how concerning it can be when expectations around pricing, modifications, or cancellations are not met, and we sincerely apologize if the policies were not communicated clearly to you.
To address your concerns and ensure a proper resolution, Ms. Riddhi has now been assigned as your dedicated point of contact. Our team at support@thrillophilia.com will reach out to review your booking details, explain the applicable policies, and work toward a suitable resolution wherever possible.
Your feedback is important to us, and we assure you that we will investigate this matter seriously to improve transparency and customer experience.
Warm regards,
Team Thrillophilia
6 days 5 nights Munnar and Alleppey
Got the bookings and the itinerary just as the way we wanted. The experience was seamless
24 November 2025
Reply from Thrillophilia
Dear Utsav,
Thank you for your kind words!
We’re glad to know the bookings and itinerary were exactly as you wanted and that your experience was seamless. Creating smooth, well-planned journeys is what we strive for, and your feedback truly motivates our team.
We’d love to assist you again on your next adventure with Thrillophilia!
Warm regards,
Team Thrillophilia
Good experience with Thrillophilia…
Good experience with Thrillophilia team. Recommend everyone to travel with team. thanks
18 December 2025
Reply from Thrillophilia
Dear Aman,
Thank you for your kind words! We’re glad to know you had a good experience with the Thrillophilia team. Your recommendation truly means a lot to us and motivates us to keep delivering smooth and memorable travel experiences.
We’d love to plan another great trip for you soon. Thanks for choosing Thrillophilia!
Warm regards,
Team Thrillophilia
Had a great 5N6D stay in Singapore
Had a great 5N6D stay in Singapore and Thrillophilia did a solid job with the logistics.
Accommodation: The hotel V Lavender was centrally located and very clean. Interested tourists can use underground metro from same point and all eatery shops over there.
Itinerary: The mix of guided tours (City Tour, Night Safari) and free time for shopping at Little India was perfect. We covered Changi Airport Waterfall too on last day before flight.
Punctuality: Drivers were always on time, which made the transitions seamless.
There was a small hiccup during city tour but the agent resolved it within minutes. Excellent value for money!"
Note : Dont plan Universal Studios on Weekends.
18 December 2025
An Exquisitely Curated Kerala Experience
Our journey to Kerala as a couple was nothing short of exceptional, and the experience was elevated to a truly luxurious standard by our advisor, Chitransh. From the very first interaction, his approach reflected sophistication, precision, and a deep understanding of refined travel expectations.
Chitransh demonstrated an intuitive ability to understand our preferences and translated them into a thoughtfully curated itinerary that was indulgent yet effortless. Every detail—ranging from handpicked accommodations to seamless transitions and well-paced experiences—was meticulously planned, creating a perfect balance of romance, comfort, and authenticity.
Every query, request, or adjustment was handled with grace, efficiency, and foresight, allowing us to fully immerse ourselves in the beauty and serenity of Kerala without any logistical concerns. Support from Thrillophillia team including the on ground team, throughout the journey ensured an uninterrupted, stress-free experience that felt both exclusive and deeply personal.
This was not merely a well-planned trip; it was an artfully designed journey that embodied understated luxury and thoughtful personalization.
This is the second time we planned a trip with Thrillophillia and this time as well, the team consistently delivered a standard of service that defines premium travel advisory, transforming our vacation into a memorable romantic escape we will always cherish.
17 December 2025
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