I would very much recommend going into this store. As soon as you arrive, the atmosphere is friendly and welcoming. I was there for a new phone, and Bobby who served me was so helpful and had a lovel... See more
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Olly was really helpful, friendly and informative he gave me all what I needed for a better deal would highly recommend the Wigan store thanks Olly x
Company replied
I visited the wigan store today and was assisted by Laura who provided an excellent service she was very friendly and helpful and was able to provide exactly what I needed . Thank you
Company replied
Highly recommed great service, got me a amazing deal. If multiple aims second and third can be 13, 10 for unlimited everything.
Company replied
Company details
About Three UK - 3Store Wigan
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 34a The Grand Arcade, WN1 1BH, Wigan, North, United Kingdom
- 01942231973
4.9
Excellent
114 reviews
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Excellent service from Charlotte today.
21 March 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Gareth, thank you for your outstanding 5 ⭐ review! It’s wonderful to hear that Charlotte made your experience a remarkable one. We hope you have a fantastic day! 😊 -Suhaas
Everything was explained clearly by…
Everything was explained clearly by Laura without any pressure.
21 March 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Hello Janice, it’s great to hear you had such a simple experience with us. We’re glad Laura provided the relaxed support you needed and made everything feel so easy. -Kishan
Charlotte was very helpful and…
Charlotte was very helpful and professional
21 March 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Thanks a ton, Katarzyna! 🎉 We’re so glad everything went perfectly with Charlotte, and we can’t wait to welcome you back again! 🥰 -Kashish
Very friendly and helpful staff.
21 March 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Thanks for sharing your thoughts, Sergiy 🌟. It’s wonderful to know our team made your visit a positive one. We really value your feedback and appreciate you taking the time to let us know 🙌. -Shivam
Laura went above and beyond to sort out…
Laura went above and beyond to sort out my bill and complaint . She was kind, engaging and professional . Thanks do Much Laura
18 March 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Dee, thank you for sharing this. Laura made sure everything was handled with real care and clarity, and it’s wonderful to hear how supported you felt throughout the process. Your message truly means a lot. -Manavata
Reply from Three UK - 3Store Wigan
Jack, thank you so much for the 5 ⭐ review! We're always happy to help. -Suhaas
Bobby was a lovely young lady who had…
Bobby was a lovely young lady who had so much patience with my mum who’s in her 70’s. She quickly worked out the best option for mum and processed her order with ease, nothing was too much trouble. Thank you Bobby 😊
14 March 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Michelle, thank you for taking the time to leave this review. We’re glad Bobby was able to support your mum with patience and care while finding the right option. We’ll share this with her. 🥰 -Ayesha
Went into 3 store in Wigan today and…
Went into 3 store in Wigan today and was served by store manager Laura, she was extremely nice and friendly and helped us with everything we needed. Very very happy with the service we received from Laura.
13 March 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Thank you, James! It’s wonderful to hear Laura created such a welcoming experience. Wishing you a wonderful day 😊. -Suhaas
Lisa is always very helpful and…
Lisa is always very helpful and friendly and very attentive.
10 March 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Hi Amy, thank you for your 5 ⭐ review! It’s fantastic to hear that you received excellent support from Lisa. -Afaq
Spoke to olly and made it easy to…
Spoke to olly and made it easy to understand and helped me with everything I needed
4 March 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Thank you, Josh. It’s great to hear that Olly guided you through everything with such clarity and confidence. Knowing he made the whole process straightforward really highlights the care he puts into supporting every customer. -Manavata
Very good experience all our questions…
Very good experience all our questions answered really good
2 March 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Thanks for letting us know, Paul. It’s great that everything was explained clearly and you felt fully supported throughout. -Afaq
Great customer service with Priyan.
I experienced a great customer service with Priyan.He was very helpful and kind,and tried every ways to sort out my problem.
19 February 2026
Unprompted review
Reply from Three UK - 3Store Wigan
We appreciate your feedback, Hannah. Glad Priyan made the experience smooth and did everything he could to help. 😇 -Ayesha
Reply from Three UK - 3Store Wigan
Hi there, we're glad our staff made your experience excellent. Thank you for taking the time to share this lovely feedback. 😄 -Prabhjeet
Great service from Bobby and laura…
Great service from Bobby and laura today, very happy.
9 February 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Your message means a lot, Gem. We’re delighted that Bobby and Laura contributed to such a smooth and enjoyable experience for you. -Manavata
Provided incorrect information on our…
Provided incorrect information on our last visit, what should be a simple payment turned into a farcical process
8 February 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Hello there.
We're sad to hear your experience was poor. That's not what we hope to hear. We're always working to make our services better, and improve the customer experience. We're grateful for your feedback, it helps us know what's going right, and what isn't. -Pete
Fantastic service from Lisa at Wigan
Fantastic service from Lisa at Wigan! She helped my mum get the best phone for her at a great deal and then even went further to support her with pac code transfer and getting my mum mobile broadband. 10/10 recommend.
8 February 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Hi Kirsty! 🎉 It is brilliant to hear how Lisa at our Wigan store looked after your mum. We are glad she could find the perfect match for her needs and make the entire transition over to us easy. -Kishan
Great customer service from Olly
Great customer service from Olly. Patient and kind, explained everything in simple terms
7 February 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Creating smiles and delight is what we’re proud to bring to our customers every day, Darren. Olly made it happen beautifully. Enjoy the rest of your day! 😊 -Ashifa
Always top star service!
The staff in the Three store are always so incredibly helpful and willing to spend as much time as needed to get everything right for you. We have been returning customers for many years and the service is always the same. Would highly recommend.
5 February 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Spreading joy and happiness every day is what we love, Jayne. Hearing that our team goes the extra mile to make your visit special fills us with pride and Knowing you’ll recommend us means more than we could ever ask for 😍 -Ashifa
Olly made it very easy for me today…
Olly made it very easy for me today he's a credit to the store
3 February 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Thank you for sharing your feedback, Jayne! We’re delighted to hear that Olly made your visit such a happy experience. We look forward to seeing you again! ☺️ -Kashish
Bobby was brilliant
Bobby was brilliant, very professional and lots of expert advise. Made adding a new contract to my plan simple. Much appreciated
2 February 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
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