Lisa was so helpful in helping me find a phone that would suit all my requirements and was so patient with me so so helpful
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See what reviewers are saying
Wigan branch employee Adele was a great help. Great customer support and listened to everything I needed, got me set up in less time than I thought. Very happy with the customer service.
Company replied
I would very much recommend going into this store. As soon as you arrive, the atmosphere is friendly and welcoming. I was there for a new phone, and Bobby who served me was so helpful and had a lovel... See more
Company replied
Adele at Wigan store was great, so friendly and great at customer service. Adele sorted my plan to the latest one which suits my use, explained all other options which I could have whenever I ch... See more
Company replied
Company details
About Three UK - 3Store Wigan
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 34a The Grand Arcade, WN1 1BH, Wigan, North, United Kingdom
- 01942231973
4.9
Excellent
102 reviews
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Lisa was so helpful in helping me find…
Lisa was so helpful in helping me find a phone that would suit all my requirements and was so patient with me so so helpful
26 August 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Hey Lauren, you’ve just made our day! 🎉 We’re glad to hear your experience with Lisa was remarkable. Wishing you a great day. - Three Social Media Team
Wigan branch employee Adele was a great…
Wigan branch employee Adele was a great help. Great customer support and listened to everything I needed, got me set up in less time than I thought. Very happy with the customer service.
15 August 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Hi Eileanóir, we’re pleased Adele took the time to understand what you needed and make your set-up process easier than expected. It’s wonderful to know her approach created such a positive experience for you. — Three Social Media Team
Reply from Three UK - 3Store Wigan
Hi Akam, thank you for taking the time to recognise Laura. We’re delighted her contribution made such a strong impression — Three Social Media Team
Superb Oliver
I went to the Three store in Wigan to upgrade my phone. I was dealt with very efficiently and professionally by Olly. Very nice young man who is very good at his job.
28 July 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Hey there! Thanks for your feedback, Oliver always go the extra mile to make sure everything feels just right. We're always here if you need us. ☺️ — Three Social Media Team
Face to face contact with helpful lady…
Face to face contact with helpful lady Lisa
4 August 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Thanks a ton for your review, Robert! 🎉 Lisa really nailed it, and we look forward to serving you again! ☺️
Phone unresponsive
I have been having trouble with my phone not connecting, nothing was any trouble, excellent staff, sorted in a jiffy.
Cheers David
4 August 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Hi David, thank you for sharing your experience. We’re thrilled to hear that our team delivered exceptional assistance, was able to resolve the issue with your device so quickly, and made the process smooth and efficient for you.
-Three Social Media Team
Bobby was very good and very helpful
3 August 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Love this, Louise 💫 We’re pleased Bobby’s dedicated support earned such wonderful praise 🌼
- Three Social Media Team
Olly is so nice best and him explaining…
Olly is so nice best and him explaining everything perfectly and I’m very happy ,thanks
1 August 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Hey Aurora, we’re really glad to hear Olly made everything clear and enjoyable for you. Thank you for sharing your experience! 😊
-Three Social Media Team.
Very good service—fast and…
Very good service—fast and professional—and Ms. Laura from Wigan store was very helpful. Thank you.
24 July 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Hi Marta, we really appreciate your fantastic 5⭐ feedback. It’s great to hear Laura provided such efficient and supportive assistance during your visit to the Wigan store. Thank you for taking the time to share your experience.
– Three Social Media Team
Was having a hard time finding a good…
Was having a hard time finding a good broadband and sim deal. Laura asked me to pop in so I did. She has a great sense of humour and attended to my needs immediately. Not only did I get an amazing deal for WiFi but also the cheapest deal for a sim I’ve ever heard of. So happy I could front flip. Laura did her best to make sure she could help with my situation. I appreciate it so much thank you!!! If you go into 3 ask for Laura!!!
24 July 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Hi Tamara 😊 Thank you for dropping by the store and letting Laura help you find our best available rates.
Your kind words and sense of humor made our day, and the whole team sends a huge thank you!—Three Social Media Team
Laura,Bobby and Harry
Laura, Bobby and Harry was extremely helpful and very knowledgeable .. Yet again great service, much appreciated Guys
22 July 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Hello Paul! We’re so happy to hear that you had a great experience with us. Thank you for the 5⭐ review! – Three Social Media Team
Lovely staff
Lovely staff, so helpful. Bobby was very knowledgable about all the products.
22 July 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Hey Leanne, we’re delighted to hear our team made your visit so easy, and that Bobby was able to guide you with confidence. Thank you for sharing your feedback. 😊
-Three Social Media Team.
Walked into three store in Wigan
Walked into three store in Wigan, Lisa welcomed us and helped us, she was very professional and helpful thanks again Lisa
13 July 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Hi Stacey. Thank you for highlighting the excellent and attentive service you received from Lisa during your time in Wigan.— Three Social Media Team
Fantastic service received olly was…
Fantastic service received olly was very knowledgeable quick to deal with my order 5 star service
3 July 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Hello Simon, we’re pleased to hear Olly made your experience feel seamless. We appreciate your kind feedback. - Three Social Media Team
Seen to straight away by Olly very…
Seen to straight away by Olly very friendly and proffesional explained everything fully and come away with exactly what i wanted
Overall great experience
2 July 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Hi Paul 👋
Olly taking care of you right away is awesome to hear.
Glad everything was explained clearly, and you left with exactly what you needed.
Thanks for sharing your experience, sounds like a smooth and friendly visit 😊
— Three Social Media Team
Oliver was very helpful helping me…
Oliver was very helpful helping me today with roaming issues and even upgraded my WiFi hub.Well recommend
1 July 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Thanks for the amazing review, Tina. We’re glad Oliver resolved your roaming concerns and enhanced your WiFi setup with exceptional care and support. Thanks for the recommendation.
– Three Social Media Team
The staff are pleasant and very…
The staff are pleasant and very helpful.
Showed me all the deals and then let me choose.
They were not pushy.
I have been with 3 for 15 years and it’s why I would always go back.
20 June 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Hi Jolie, your words are a real highlight ✨ We're pleased that our pleasant team provided such steady, clear options without any pressure. Your 15 years of incredible loyalty inspire us all 🌸 -Arvind
friendly and attentive staff
ollie was very helpful and got us a great deal :)
19 June 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Thanks a ton, Madoka! ⭐ Ollie smashed it with the support and knowledge. We’re buzzing to hear you had such a good visit! -Ayesha
Adele at Wigan store was great
Adele at Wigan store was great, so friendly and great at customer service.
Adele sorted my plan to the latest one which suits my use, explained all other options which I could have whenever I chose to.
So professional yet friendly.
Thanks Adele for your time and help.
Cheers, Sunnie
7 June 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Hi Sundeep, thank you for sharing your experience. We are glad to hear that Adele looked after your request in such a brilliant manner. It is wonderful that our team took the time to guide you through everything and find the ideal option for your requirements. We appreciate your kind feedback. -Kishan
Great Customer Service
Called in to Wigan store to buy a sim and got great deals for new sims and 2 older sims saving me money very good customer service from Harry.
Great job Harry and thank you!
5 June 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Hey there, your kind words and support are the ultimate boost! 😇 Harry is amazing at his work, we hope you have a lovely day ahead! 😄 -Kashish
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