Three UK - 3Store Stratford Reviews 

548
TrustScore 5 out of 5

4.9

Unit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ Stratford Westfield, London, GB


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Rated 5 out of 5 stars

Vinny he is clear and makes you understand everything ask for approval every time hes going to change something,doesn't make you nervous and I felt really comfortable with him I couldn't asked for an... See more

Company replied

Rated 5 out of 5 stars

Kai and Esha were exceptional at customer service. I am so happy that they served me I was able to Lean a great deal about using my three service. Stratford Branch

Company replied

Rated 5 out of 5 stars

We visited Three Sim Centre in Stratford and had a great experience. Moss is very friendly, professional, and patient. He explained everything clearly and helped us choose the best option without any... See more

Company replied

Rated 5 out of 5 stars

One of the staff member from 3G his name “Oscar” he done the excellent customer services. I am very satisfied.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Stratford

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ, Stratford Westfield, London, United Kingdom

  • 02085550132

4.9

Excellent

TrustScore 5 out of 5

548 reviews

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4.9

All reviews

(548)

32,449 reviews in the last 12 months

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Rated 5 out of 5 stars

I have an excellent customer servis…

I have an excellent customer servis with Kai , assisted very well thank you

14 June 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi there, we are glad to hear that you received such high-quality care and that Kai looked after you so well. Thank you for sharing your positive experience with us! -Kishan

Rated 5 out of 5 stars

Moss patient and articulate many thanks…

Moss patient and articulate many thanks xx

14 June 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Angie, we are so pleased to hear that Moss was incredibly attentive and clear when assisting you. Thank you for taking the time to share your lovely feedback! -Kishan

Rated 5 out of 5 stars

Very great service by kai

Very great service by kai. Thank you

14 June 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hello Faiza! We absolutely love hearing this! 🎉 Kai is truly exceptional. Thank you for your feedback, it means a lot! ☺️ -Kashish

Rated 5 out of 5 stars

Vinny is an excellent staff-he resolve…

Vinny is an excellent staff-he resolve all the problems I brought to three.

14 June 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Wow, Kehinde! Your review is next level awesome! 🎉 Huge shout out to Vinny for making it unforgettable. Many thanks 😉 — Three Social Media Team -Kashish

Rated 5 out of 5 stars

Vinny was very helpful

Vinny was very helpful, listen to all my complaints and help me to solve all.
I really appreciate his help.
A big thank you to him

14 June 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Gbemi, it’s great to hear Vinny took the time to understand everything and worked through it with you - Three Social Media Team -Suhaas

Rated 5 out of 5 stars

Moss you made me smile today

Moss you made me smile today, thank you for helping me

14 June 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hey Marta! 🌷We’re thrilled to know Moss made your day special. Thank you for sharing such uplifting feedback! 💫☺️ — Three Social Media Team -Kashish

Rated 5 out of 5 stars

Very welcoming

Very welcoming, calm, gentle and made very easy with every step. She (Tsion) is definitely a star. God bless her.

13 June 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Such a joy to read this, Shafiqul 💫 We’re delighted that Tsion’s gentle approach and clear guidance made every single step feel entirely effortless. Hope the rest of your day stays full of good energy 🌿 -Arvind

Rated 5 out of 5 stars

If you go to this to ask for Joel

If you go to this to ask for Joel, very patient and helpful dude. 5 out of 5

12 June 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Saulius. Thank you for sharing your experience. We are glad to hear that Joel was patient and attentive, and we really appreciate you recommending him to others looking for support. -Shivam

Rated 5 out of 5 stars

Markz was an amazing customer service…

Markz was an amazing customer service provider. He listened and gave me well meaningful contract through is patience, understanding and good manner.

12 June 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hey Oluwatobi! Thanks for your feedback, Markz always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ -Kashish

Rated 5 out of 5 stars

Subrata was great

Subrata was great. Very happy

12 June 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Manjot. Thank you for sharing your experience. We are glad to hear that Subrata looked after you so well and left you feeling completely satisfied with your interaction. -Shivam

Rated 5 out of 5 stars

Joel is Ten out of ten

Joel is Ten out of ten

12 June 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Stephanie. Thank you for sharing your experience. We are glad to hear that Joel looked after you so well and provided such a perfect interaction today. -Shivam

Rated 5 out of 5 stars

Joel was our agent today,his customer…

Joel was our agent today,his customer service was top tier!!!

12 June 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Elana. Thank you for sharing your experience. We are glad to hear that Joel looked after you so well and provided such outstanding care during your interaction today. -Shivam

Rated 5 out of 5 stars

Joel is perfect

Joel is perfect. He made my day.

12 June 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Thanks so much, Franco! 🎉 We’re so happy Joel could help you get exactly what you wanted. Enjoy your day, you’re awesome! ♥️ -Kashish

Rated 5 out of 5 stars

Moss have good service with customers…

Moss have good service with customers and Clear communication. He is very friendly nature with customer .

12 June 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Thanks a ton for your review, Meghana! 🎉Moss really nailed it, and we look forward to serving you again. ☺️ -Kashish

Rated 5 out of 5 stars

I am very happy with the service i…

I am very happy with the service i received from joel in stratford he fixed my whatsapp and now i can contact my family overseas. Thank you Joel

12 June 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hey Margaret. Boom! 💥 Joel totally nailed it today, and we’re glad you’re all sorted! 🙌✨ -Kashish

Rated 5 out of 5 stars

Esha is really really helpful and…

Esha is really really helpful and customer oriented, I pleased to get her cooperation.
Thanks to Esha and Three.

11 June 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

That’s awesome, Asraful! 🎉 We’re glad you received such caring and helpful support. Esha went above and beyond to make everything effortless, and we truly appreciate you sharing your wonderful experience. -Neha

Rated 5 out of 5 stars

Esha was amazing

Esha was amazing, very helpful and explained everything well and very organised. Thank You so much

11 June 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Charles 😊
So glad to hear Esha took such great care of you.
Her clear explanations and friendly, organised support make all the difference.
Thanks for taking the time to let us know. -Ayesha

Rated 5 out of 5 stars

sania and khai has been very helpful…

sania and khai has been very helpful and helped me getting a contract. Great asset to the team

11 June 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hey Ionut. We’re delighted Sania and Khai were able to help and make sure you got everything you needed during your visit. Feedback like this really makes our day. ☺️ -Prabhjeet

Rated 5 out of 5 stars

Joel was amazing

I came in for my phone update met a staff Joel .He was very approchable very frindly whilst maintaining proffesional also he updated my phone for me also gave me a discount on my purchase . Thank you so much Joel .

11 June 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Yay! We absolutely love hearing this 🎉 Joel worked perfectly, Paula! Nothing beats walking out with some extra savings. You’re awesome! 💗 -Neha

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