I was crying for the last 3 days as i was speakinh to three and samsung customer service and samsung head ofice told me to go to samsung store in westfield stratford. I went there and advisor at samsu... See more
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Location
Switch locationUnit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ Stratford Westfield, London, GB
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See what reviewers are saying
Kai assisted me and my wife today at the Stratford three store and he was outstanding. He is knowledgable and we able to identify the problem and resolve it within minutes. The phone offers another le... See more
Company replied
Moss you are very good really happy with you making me understand everything. I came 3 times and kept being rejected. But through you ive qchieved what i wanted. I will avise all i know to visit you... See more
Company replied
Was trying to move from Vodafone to Three. Initially they didnt take into account my PAC number so I could keep my old number. Spent a few hours online to sort it out with no luck. Went to westfiel... See more
Company replied
Company details
About Three UK - 3Store Stratford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ, Stratford Westfield, London, United Kingdom
- 02085550132
4.9
Excellent
496 reviews
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Excellent Customer Service
Amazing customer service I definitely recommend it.
Oscar was excellent and amazing 🤩👏👏
Thank you .
17 July 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Ellie, thanks for sharing your experience with us. We’re pleased to hear Oscar made a positive impression and provided an experience you’d happily recommend. 😊 — Three Social Media Team
The service I received from Joel was…
The service I received from Joel was very satisfactions he has a good understanding and very professional I am very happy to see him today
17 July 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hey Jenny! 🌷We’re thrilled to know Joel made your day special. Thank you for sharing such uplifting feedback! 💫☺️ — Three Social Media Team
Moss it was a lovely time
Moss it was a lovely time, I loved the time you gave me and fighting for me to get a great contract. You really support the customer! I’m actually a journalist and I shall write & speak about you on my tv show.
Thank you again
17 July 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Tanvir! Thank you so much for sharing your fantastic experience. We are incredibly proud to hear how hard Moss worked to secure the perfect deal for you.— Three Social Media Team
Reply from Three UK - 3Store Stratford
Hey Tushar, your ⭐⭐⭐⭐⭐ review is truly fantastic! We really appreciate you sharing this with us. 😊 — Three Social Media Team
Great Experience
Mr Saleem was a great help. He advised me well, and offered a seamless experience for me.
17 July 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Muhammad, it’s lovely to hear Mr Saleem made your experience a positive one through the advice and assistance provided. We appreciate you taking the time to share your kind words with us. — Three Social Media Team
Reply from Three UK - 3Store Stratford
Hi Kavya, we’re thrilled Joel delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. – Three Social Media Team
Happy with the service today
Happy with the service today
Like the way Joel treated me
He is Excellent
15 July 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Thanks for sharing, 🎉 Elizabeth! Joel clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 — Three Social Media Team
Moss
Moss, you was amazing, thank you for helping me with a new apple watch! you made the transition smooth for us.
14 July 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Thank you for your feedback, Annas. We're delighted to hear that Moss made your new device setup easy and effortless for you. 😊 – Three Social Media Team
Moss thank you
Moss thank you, you were superb, articulate & helped get me new sim plans for me and my family.
14 July 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Love this, Abdul 💫 We’re pleased Moss’s expert guidance helped you secure the right SIM options for your family and made everything feel well considered 🌟
- Three Social Media Team
Moss you are very good really happy…
Moss you are very good really happy with you making me understand everything. I came 3 times and kept being rejected. But through you ive qchieved what i wanted. I will avise all i know to visit you personally at the store.
14 July 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Moussa, we are delighted to hear that Moss was able to guide you to a successful outcome during your visit and that you are recommending their helpful support to others. — Three Social Media Team
Moss you were amazing pal thank you for…
Moss you were amazing pal thank you for the swift service and very knowledgeable
14 July 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Thanks for this fantastic 5⭐ review, William! We're happy to hear that Moss ensured everything was handled smoothly.
Three Social Media Team
Reply from Three UK - 3Store Stratford
Fantastic to hear 🌟 Sadika. Subrata’s attentive support clearly made a positive difference 🌼
- Three Social Media Team
Great service by khai who helped me …
Great service by khai who helped me with my upgrade. Highly recommended
12 July 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi there, thank you for the amazing feedback. We’re pleased to hear that Khai delivered top level support and guided you confidently through your upgrade. Your recommendation means a lot to us.
– Three Social Media Team
Moss you are 10 out of 10 sir
Moss you are 10 out of 10 sir. Really very happy with your service. Thank you for taking the time care and attention.
10 July 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Shankar. It is brilliant to read about the top-tier experience you had. We are glad that Moss looked after you with such dedication and thoroughness, ensuring you felt fully supported throughout.— Three Social Media Team
Moss
Moss. Great service today. Informative, showed all the options and gave good deals. Do come in store and have a seat. Better face to face than on the phone. Came away satisfied and with a happy son.
10 July 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hey Jacqueline, we’re so pleased Moss could assist you and help you find the right offer. Thank you for your amazing feedback 😊-Three Social Media Team
Was trying to move from Vodafone to…
Was trying to move from Vodafone to Three. Initially they didnt take into account my PAC number so I could keep my old number. Spent a few hours online to sort it out with no luck. Went to westfield and talk to Samola. She sorted it out in less than 5 minutes.
Angel
Thank you so much
9 July 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Stephen, thank you for sharing your experience. We’re really glad to hear that Samola from Westfield was able to resolve the issue so quickly after you’d spent so much time trying to get it sorted online. Your appreciation means a lot to us.
– Three Social Media Team
Thank you so much Adnan ,your advice…
Thank you so much Adnan ,your advice was really helpful .
9 July 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Sourav, we’re delighted to know that Adnan’s support helped you find the clarity you needed. Thank you for taking the time to leave such a kind message.
– Three Social Media Team
Malakye
Malakye - was very professional and I felt respected and helped with my problem
8 July 2026
Unprompted review
Reply from Three UK - 3Store Stratford
What a sweet 5⭐ rating, Elson! Malakye really enjoyed helping you, and we’re so happy your visit was such a great one. Looking forward to seeing you again! 🤗
Tsion was really helpful in my…
Tsion was really helpful in my interaction today. I left the store happy with my purchase. Thank you.
8 July 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Surendra, thank you for the lovely feedback. We’re delighted to hear that Tsion offered exceptional support, guided you through your purchase, and ensured you left the store feeling confident and satisfied.
– Three Social Media Team
Samiha was very helpful in me getting a…
Samiha was very helpful in me getting a sim replacement. I left the store really happy.
8 July 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Thanks for sharing this, Purna. Lovely to hear Samiha helped you get your SIM replaced so smoothly and left you feeling happy with the support.
– Three Social Media Team
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