Came into store today to get a phone upgrade. Customer service is exceptional! So so thrilled to be helped by Tornia who was smiley, kind and knowledgable. I had a good laugh, had all of my questions... See more
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Really impressed with the service we received from Skye. She was welcoming, patient, and genuinely helpful, making sure everything was sorted quickly and explained clearly. Thank you Skye, excellent c... See more
Company replied
I’ve always gone to the red Hill shop so accommodating every time I’ve got a problem they deal with it straight away. I can’t thank all the staff enough absolutely brilliant. I’ve been going to the... See more
Company replied
I saw the special deal board for phone and broadband outside the 3 Shop, and being a 3 phone user already, decided to go in and enquire. I was helped by Reece who was very helpful and guided me throug... See more
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Company details
About Three UK - 3Store Redhill
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
34 The Belfry Shopping Centre, RH1 1SE, Redhill, South, United Kingdom
- 01737761913
4.9
Excellent
119 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Colin was tremendous he helped me set…
Colin was tremendous he helped me set up my 5G phone with all the data as previous, but most of all was the conversation which was brilliant.
3 February 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hi Paul! Your comments mean a lot. It’s great to know Colin provided such strong support and made the whole process enjoyable. Thanks for sharing your experience. -Manavata
Reply from Three UK - 3Store Redhill
Hi Emma, store timings may vary depending on the location. Please visit our Three store locator here: https://locator.three.co.uk/search to find the nearest store and check its opening hours. -Kashish
The service provider Reece was so good…
The service provider Reece was so good and his public relations is very excellent.We need more people like him on service desk.Thanks Reece.
27 January 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Precious, thank you for this amazing 5 ⭐ review. We love hearing feedback like this! A big shoutout to Reece for being so helpful. Wishing you a wonderful day 😊 -Suhaas
Reece was very helpful helping my phone.
26 January 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hi Paul, we’re glad Reece was able to get your handset back on track! It’s great to know that everything is now working as it should. We really appreciate you taking a moment to mention the support you received. -Kishan
Really easy experience
Had everything explained to me in great detail, was shown what I was currently paying and what better money saving alternatives there were to be had.
26 January 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Thanks for the glowing feedback, Oliver ✨. We’re glad our advisor could make things clear and help you discover a plan that works better for you 👍. -Shivam
Happy customer
Happy customer and great service as usual, Fiona the manager was brilliant.
21 January 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Thank you for sharing this wonderful feedback. It’s fantastic to hear how clearly Fiona’s leadership shines through, and Gerald, we truly appreciate you taking the time to recognize her efforts. -Manavata
Sam was extremely helpful setting up a…
Sam was extremely helpful setting up a SIM issue I had.
22 January 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Bravo, Mike! 🎊 It’s wonderful to hear that Sam’s support made your experience truly exceptional. Thank you so much for sharing such a lovely review ☺️ -Manavata
Contract Renewal
We were attend by a lovely lady who was very patient, professional and able to provide us with relevant deal informations and good offer.
This would be the quickest service and informative that I have ever recieved from three customers service.
10 January 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Fantastic service
Fantastic service!
Reece was great! Thank you so much!
28 December 2025
Unprompted review
Reply from Three UK - 3Store Redhill
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Very helpful and grateful to Reece and…
Very helpful and grateful to Reece and Fiona for sorting out my broadband.
28 December 2025
Unprompted review
Reply from Three UK - 3Store Redhill
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Fantastic service
The service was amazing from Colin and Reece ,so very helpful and friendly .
I would certainly recommend going into the store at Redhill .
14 December 2025
Unprompted review
Reply from Three UK - 3Store Redhill
Amazing, Nicola! We’re really happy to know that Colin and Reece made things easier for you at the Three store. Thank you for the lovely 5 ⭐ review! Wishing you a wonderful day 😊 -Ayesha
Excellent customer service from Sam
Excellent customer service from Sam
It was fast and seamless
9 December 2025
Unprompted review
Reply from Three UK - 3Store Redhill
We're so glad to hear that Sam was efficient and made it easy, Inigeorge :) Thanks for a fantastic review -Scott
Sam was very polite and straight to the…
Sam was very polite and straight to the point
9 December 2025
Unprompted review
Reply from Three UK - 3Store Redhill
Hi Awulor, thanks so much for leaving a review. We're really happy to hear that Sam was able to explain everything clearly, and gave you a great experience! -Shivam
I came three store Redhill ,Surrey…
I came three store Redhill ,Surrey about a new tablet all good asked about issues with my phone viruses. Clean out all the issues ,phones as normal thanks guys for all yoyr help and advice
8 December 2025
Unprompted review
Reply from Three UK - 3Store Redhill
We're pleased that a quick visit to the Redhill store relieved you of the issues your phone was facing, and got you some good advice about picking a tablet :) That's fantastic, Peter. Thanks for a 5 star review -Scott
Fred
Very friendly staff, explained all i needed to know, sam was really helpful
8 December 2025
Unprompted review
Reply from Three UK - 3Store Redhill
That's fantastic, Chris, we're glad that Sam was thorough and friendly :) -Scott
I have never been happier leaving a…
I have never been happier leaving a phone store than I was today!! Exceptional service!! Nothing was too much trouble and all my issues were sorted this visit! I’m over the moon and have left with the advice I needed to understand how to work the device in the future! Couldn’t recommend Colin and team enough!!
28 November 2025
Unprompted review
Reply from Three UK - 3Store Redhill
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Broadband purchase
Went to get broadband and ended up coming away with broadband and sim for my phone at very good price. Akif was very helpful and explained how it would all work really well
23 November 2025
Unprompted review
Reply from Three UK - 3Store Redhill
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Great service
Great service. Friendly staff. Very helpful. Great information. Would visit again. Thankyou Akif.
23 November 2025
Unprompted review
Reply from Three UK - 3Store Redhill
Hey.
Thanks! Your review is really appreciated. -Pete
Redhill
Great experience with Skye at the Redhill branch, she went above and beyond for us tech phobes. Didn't make you feel silly, fought to get the best deal, Thank-you Skye, from Jo and Jim
13 November 2025
Unprompted review
Reply from Three UK - 3Store Redhill
Thanks for this amazing 5⭐ review, Joanne. We really do appreciate you taking the time to send this over! Great work Skye 🎉 -Jade
Reece helped me set up data connection…
Reece helped me set up data connection on my phone that I couldn’t access, brilliant service.
12 November 2025
Unprompted review
Reply from Three UK - 3Store Redhill
That's awesome, John, we hope Reece helps you get everything sorted and up and running :) -Scott
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