Came into store today to get a phone upgrade. Customer service is exceptional! So so thrilled to be helped by Tornia who was smiley, kind and knowledgable. I had a good laugh, had all of my questions... See more
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Really impressed with the service we received from Skye. She was welcoming, patient, and genuinely helpful, making sure everything was sorted quickly and explained clearly. Thank you Skye, excellent c... See more
Company replied
I’ve always gone to the red Hill shop so accommodating every time I’ve got a problem they deal with it straight away. I can’t thank all the staff enough absolutely brilliant. I’ve been going to the... See more
Company replied
I saw the special deal board for phone and broadband outside the 3 Shop, and being a 3 phone user already, decided to go in and enquire. I was helped by Reece who was very helpful and guided me throug... See more
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Company details
About Three UK - 3Store Redhill
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
34 The Belfry Shopping Centre, RH1 1SE, Redhill, South, United Kingdom
- 01737761913
4.9
Excellent
119 reviews
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Tornia was an absolute pleasure
Tornia was an absolute pleasure in helping me understand all the phone options at the store and I highly recommend her to all phone customers looking for a great deal at 3
3 October 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hey Gabriel, you've just made our day. What a fantastic shout-out for Tornia. We're delighted she took the time to walk you through the available phone options and help you find a great deal that suited your needs. Thanks for the wonderful recommendation.
Three Social Media Team
Reply from Three UK - 3Store Redhill
That's brilliant, Glyn. What a wonderful mention for Skye. We're so pleased she made your experience such a positive one. Thank you for the shout-out.
Three Social Media Team
Amazing Customer Service!
Came into store today to get a phone upgrade. Customer service is exceptional! So so thrilled to be helped by Tornia who was smiley, kind and knowledgable. I had a good laugh, had all of my questions answered and left with the perfect phone and contract. Thank you so much for making my day!
25 September 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hi Elouise, thank you for sharing your amazing 5⭐ review! 😊 It's wonderful to know that Tornia's friendly approach, expertise, and dedication helped you find the right device and package to suit your needs at our Three branch.-Three Social Media Team
Had excellent help with fixing my…
Had excellent help with fixing my phone!! Perfect with good advice and knowledge.
I will always come to see Sam only! 😃
21 September 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hey, Deborah. We're thrilled to hear that Sam provided you with such expert assistance and valuable guidance. Providing top-notch service is always our priority. 😇 - Three Social Media Team
Helpful
Helpful, friendly staff who were able to find us the deal we wanted.
19 September 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hey Karen, we're glad to hear our team was able to help you find an option that suited your needs. It's great to know their welcoming and supportive approach left such a positive impression. Thank you for the feedback. 😊💚
-Three Social Media Team.
Sam helped renewed contracts for me
Sam helped renewed contracts for me. Great service
17 September 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Thanks for the awesome review, Gigi! We're really glad to hear that Sam made your upgrade feel simple and stress-free. Enjoy your new plan, and thank you for choosing us. 😊-Three Social Media Team
Skye was fantastic
Skye was fantastic, answered all my questions and I picked up the perfect product on her advice.
9 September 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hi there, thanks for the kind words. We are happy to hear that Skye provided exceptional assistance in addressing your queries and helping you choose the right product that fits you perfectly.
- Three Social Media Team
Sam was super fast helpful and answered…
Sam was super fast helpful and answered explained everything
6 September 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hi Khai, thank you for your review. It's wonderful to know Sam made everything straightforward and ensured you felt well informed throughout. We appreciate your feedback. 💜
Three Social Media Team
Manager was super helpful
Manager was super helpful , made the experience straight forward and hassle free
3 September 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hi there, it’s lovely to hear the support you received made things feel easy and left you feeling well looked after. Thanks for sharing your experience with us — Three Social Media Team
Really smooth experience getting phones…
Really smooth experience getting phones for my two sons. Great advise and support from Colin
26 August 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Oh wow, Tom! Thank you for sharing your thoughts about Colin. We’re so glad he could guide you along the way, and here’s to many more smiling moments together! 💗 — Three Social Media Team
Great customer service
Really impressed with the service we received from Skye. She was welcoming, patient, and genuinely helpful, making sure everything was sorted quickly and explained clearly. Thank you Skye, excellent customer service!
26 August 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hi, there. We're thrilled to hear that Skye provided such a welcoming and helpful experience and got everything sorted for you quickly. It's great to know you're happy with the support. 🥰 - Three Social Media Team
Skype was absolutely fantastic with my…
Skype was absolutely fantastic with my problem thanks .
18 August 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hi there, thank you for letting us know about your experience. It is wonderful to hear that Skype provided such excellent support and completely resolved the issue for you.— Three Social Media Team
Good experience
Skye was really helpful and made sure I got the right package for what I needed.
18 August 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hi Hollie, we appreciate your feedback. It’s great to hear Skye guided you through the options and made sure you left with the best plan for your usage.
– Three Social Media Team
Luke was lovely
Luke was super helpful and made sure my phone and upgrade were to my liking!
15 August 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hey, Gill. We're thrilled Luke could guide you through your upgrade and get your new phone sorted. It's great to know you're happy with the support. 🥰 - Three Social Media Team
I’ve always gone to the red Hill shop…
I’ve always gone to the red Hill shop so accommodating every time I’ve got a problem they deal with it straight away. I can’t thank all the staff enough absolutely brilliant.
I’ve been going to the Redhill shop last five years every time they’re there to help
Thank you ever so much, MARK.
8 August 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hi Mark, thank you for sharing such a thoughtful review. It’s wonderful to hear that the Redhill team has consistently supported you over the past five years. Your loyalty means a great deal to us, and we’re delighted that the staff continue to make every visit a positive experience.
– Three Social Media Team
Sam was great
Sam was great. I was very stressed when I came in the shop and left smiling ready to enjoy the rest of the day.
2 August 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hi there, thank you for sharing your experience with us. We are absolutely delighted to hear about the excellent support Sam provided, as our team always aims to make things as simple and helpful as possible. — Three Social Media Team
Confused!
We were so confused about how to upgrade our contract. Sam explained all our options to us very clearly. Great experience!
2 August 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hey Helen, we’re so happy to know that Sam was able to help you. Thank you for sharing your 5⭐ review! – Three Social Media Team
Really Impressed by Akif and his Sales…
Really Impressed by Akif and his Sales skills
Best Talent of three
28 July 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Your shout‑out is WOW 🎯 Danyal. We’re overjoyed Akif’s expert guidance earned such high praise, and recognition like this is a wonderful boost for the team 🌟
- Three Social Media Team
The worker akif was very helpful and…
The worker akif was very helpful and kind , good staff and service
28 July 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hey Kymar! Boom! 💥 Akif totally nailed it today with that energy and great service, and we’re glad you’re all sorted! 🙌✨ — Three Social Media Team
Colin was again very patient helpful…
Colin was again very patient helpful and explanatory. Thank you
22 July 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Thank you for the wonderful feedback! ⭐ It is lovely to know that Colin was just as reassuring and clear as always during your interaction. 😊 — Three Social Media Team
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