Staff absolutely lovely and kind also communication was incredible they help do every step and was quick. My partner was happy of there service thanks all to Chris and Louis.
Company replied
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Went into the store because had a problem with my account that I couldn’t sort out online, or over the phone, ( to be honest, I could not understand what the person on the phone was saying) in store t... See more
Company replied
Great service. Always really helpful & patient with explaining things I dont understand ! Thank you Sally & Chris 🙏
Company replied
A* service and explained everything! Couldn’t have asked for more help from Sally and thank you so much to Chris for keeping my 3yr old entertained while sorting my SIM.
Company replied
Company details
About Three UK - 3Store Newark
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
13 Stodman Street, NG24 1AT, Newark, Midlands, United Kingdom
- 01636704794
4.9
Excellent
97 reviews
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The manager was fabulous
The manager was fabulous, so friendly and helpful and the whole process of changing packages and phone was done in far less than an hour.
20 December 2025
Unprompted review
Reply from Three UK - 3Store Newark
Hey Carol! We’re thrilled to hear you had a wonderful experience. Thank you for your 5⭐ review. -Neha
A real help, sorted my problem 😁
Went in to the Newark store on the off chance someone could help with a settings problem on my Samsung phone which had lost its connection to WiFi calling. I spoke to Chris who was really helpful and sorted the problem for me and I'm not even a customer of Three. He knew exactly where to go in the phone settings. A Life saver for an old man with little knowledge on phone set up.
29 December 2025
Unprompted review
Reply from Three UK - 3Store Newark
We’re delighted to hear this! 🌟 Chris’s expertise and kindness truly shone through, and we’re thrilled he could get everything sorted so smoothly for you. -Neha
Reply from Three UK - 3Store Newark
Hey Kay, it’s wonderful to know your visit was positive and handled with care. Thanks for the 5⭐ review! -Neha
Good and helpful staff went above and…
Good and helpful staff went above and beyond being completely helpful i left totally satisfied
16 December 2025
Unprompted review
Reply from Three UK - 3Store Newark
Thanks for the 5 ⭐ review, Stuart! We’re glad our team could assist you. This is really lovely to hear. -Manavata
The manager finding us the best deal…
The manager finding us the best deal and the lady that processed it all. Was quick easy and they were lovely!
13 December 2025
Unprompted review
Reply from Three UK - 3Store Newark
Hello Mark! We’re thrilled to hear you had a great experience with us. Thank you so much for the 5⭐ review! We’re always happy to help. -Neha
Reply from Three UK - 3Store Newark
We appreciate that, Mark, thank you for the 5 stars :) -Scott
Assistant manager Chris at newark on…
Assistant manager Chris at newark on trent branch was fantastic even though to broadband didn't work in our area both getting and taking equipment back was so easy
8 November 2025
Unprompted review
Reply from Three UK - 3Store Newark
Hey.
Thanks! Your review is really appreciated. -Pete
Sally and Haley made switching from O2…
Sally and Haley made switching from O2 and virgin media really simple and easy
7 November 2025
Unprompted review
Reply from Three UK - 3Store Newark
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Excellent customer service
Excellent customer service, girls were really helpful and friendly first class service.
7 November 2025
Unprompted review
Reply from Three UK - 3Store Newark
Hi Clare, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Fantastic ladies Hayley and jasmine…
Fantastic ladies Hayley and jasmine giving me lots of support. Very much appreciated.
5 November 2025
Unprompted review
Reply from Three UK - 3Store Newark
That's super, Starbuck. We're glad Hayley and Jasmine could give you their attention :) -Scott
Loved the friendly atmosphere and got…
Loved the friendly atmosphere and got me and granddaughter a good deal on a phone and a SIM. Thank you Sally and the Manager Hailey
4 November 2025
Unprompted review
Reply from Three UK - 3Store Newark
Thanks for your feedback, Jacqueline, and it's lovely to hear that you and your granddaughter enjoyed great customer service during your recent purchase. We appreciate you taking the time to share this with us. -Michael
The young lady was very helpful and…
The young lady was very helpful and myself and my wife were very impressed with the service we received.
3 November 2025
Unprompted review
Reply from Three UK - 3Store Newark
Thanks for this amazing 5⭐ review. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Amazing experience
Amazing experience, very helpful staff. They not only saved me money moving from O2 but were also incredibly friendly. They offered to transfer over my data to my new phone while explaining features that would benefit me. Jasmine was lovely and helped me out a lot.
1 October 2025
Unprompted review
Reply from Three UK - 3Store Newark
Hi Terry, this is what we love to hear from our customers! Thanks for letting us know about this, we'll certainly pass your feedback on! -John
Always very helpful
Always very helpful, Chris has great product knowledge which is so helpful when picking the right phone
20 September 2025
Unprompted review
Reply from Three UK - 3Store Newark
Hi there.
Thank you for your kind review! We're delighted to hear that Chris provided excellent service and that his product knowledge was so helpful in finding the right phone for you. We appreciate you sharing your positive experience. -Pete
Upgrade make easy
Upgrade make easy due to Chris in store spending over an hour transferring and setting up my new phone
17 September 2025
Unprompted review
Reply from Three UK - 3Store Newark
Thanks for the 5* review! We’re always working on ways to make the app better, so we appreciate your feedback. -John
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