Went to store in MK to refresh my account. Met customer advisor Taina who walked me through process to upgrade phones, Sims, and internet. Taina saved me a small fortune. No selling, just easy to un... See more
Company replied
Location
Switch location83 The Silbury Arcade, The Centre MK, MK9 3AG Milton Keynes, Midlands, GB
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See what reviewers are saying
Olivia was so friendly, very helpful and went out with of her way to get us the best deal. Very polite and professional and is a credit to Milton Keynes Three store.
Company replied
Olivia listened to what I was looking for, explained the options in easy jargon-free language and didn't try to push sales. Her customer friendly behaviour led me to return to the store to make a purc... See more
Company replied
Dicken was superb and the best experience we have had ever in any shop. Dicken was quick,effective and extremely helpful and polite
Company replied
Company details
About Three UK - 3Store Milton Keynes
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
83 The Silbury Arcade, The Centre MK, MK9 3AG, Milton Keynes, Midlands, United Kingdom
- 01908679020
4.9
Excellent
189 reviews
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Yakenna was amazing
Yakenna was amazing! So helpful and a huge asset to the three team store Milton Keynes
13 January 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hi Zizzi, thank you for your 5 ⭐ review and kind words. We’re delighted to hear that Yakenna was able to assist you and provide excellent service at our store. Wishing you a fantastic day 🌟 -Arvind
The explanation is very clear to…
The explanation is very clear to understand. Taina is calm and friendly to customer.s
13 January 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Great to hear, Adeniyiy! 🎊 We’re overjoyed that Taina delivered such an exceptional experience. Hope you have an amazing day ahead. -Manavata
You guys are the best in customer…
You guys are the best in customer relationships💯
12 January 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hey.
Thank you. We really appreciate your review. -Pete
Reply from Three UK - 3Store Milton Keynes
We're glad to hear it, Stephen! Thanks for taking the time to share such a 5⭐ experience -Jade
Daniel was really helpful and did…
Daniel was really helpful and did everything I asked
10 January 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Yakenna was very helpful today
Yakenna was very helpful today. As she speaks our native language the process was made very easy.
9 January 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
What a great experience, Deolinda! 🎉 It’s brilliant to hear that Yakenna made the process feel easy and comfortable for you. Having that personal connection really does make a world of difference. Thank you for the 5 ⭐ review. We're sure she’ll be over the moon to see your kind words! -Kishan
Taina was knowledgeable and made the…
Taina was knowledgeable and made the change over process easy and a happy experience
9 January 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hi Jennifer, thank you for your 5 ⭐ review. We’re delighted that Taina provided such supportive and seamless guidance. -Shivam
Dan was phenomenal nothing short of…
Dan was phenomenal nothing short of exceptional and had a great chat as well. Great to see Kind hard working people like him
8 January 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hey Ceaser, incredible to hear! 🎉 A big thank you to Dan for delivering an excellent experience, and thank you for this outstanding 5⭐ review! -Neha
Lovely experience dickens is the best…
Lovely experience dickens is the best xxxxxx
6 January 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Aw that's amazing to hear, Jamie. We hope you have a lovely day -Maxine
Dicken was very helpful and provided a…
Dicken was very helpful and provided a great service
6 January 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hey Sam, amazing! ✨ Thank you for the glowing 5 ⭐ review! -Afaq
Dicken is my new best friend
Dicken is my new best friend, was very helpful!
6 January 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hi Glad, we truly appreciate your wonderful 5⭐ review! We're delighted that Dicken was able to deliver such an epic experience. Have a fantastic day! -Manavata
Yakenna made me feel very welcome.
6 January 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hey Dora! We’re absolutely delighted to hear that you received such excellent service from Yakenna. Thank you for the fantastic 5⭐ review! -Ayesha
Yakenna and Saf are the best
Yakenna and Saf are the best. They were very helpful assisting me and my cousin with our eSIMs
5 January 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Wow, this is fantastic to hear! We’re happy you had a remarkable experience with Yakenna and Saf. Wishing you a wonderful day. -Manavata
Taina
Taina, was amazing and soo helpful .
We got exactly what we wanted and more
2 January 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
My experience at three has been great
My experience at three has been great with the assistance with jack
2 January 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Bravo, Tendai! 🎉 Your review is a true celebration moment. We’re delighted to know Jack made your experience great. Your feedback is truly appreciated. -Manavata
Great service …
Great service …. Thank you so much 3
Served by Taina :);)
2 January 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hey Tomasz, you’ve just made our day ✨ Big shoutout to Taina for making your experience fantastic. Wishing you an amazing New Year 🎉 -Arvind
Yakenna was very helpful.
24 December 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
That’s what we love to hear! 🎉 Great to know Yakenna gave brilliant support and made your experience a positive one. Thanks for sharing and for the fantastic 5 ⭐ rating! -Kishan
Good customer service is key
After two years of trying to solve my issue with three as they had completely messed up my contracts and over charged me, Taina solved it in no time at all, all quiet straight forward. However I had tried 5/6 times previously with other 3 shops including online chats and got nowhere but 3 continued to charge me for 2 years for something they had got wrong.
I still haven’t been refunded as yet, but thanks to Taina I won’t be getting charged twice anymore.
22 December 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Thank you for your 5 ⭐ review. It's lovely to hear that you enjoyed great customer service from Taina. We're sad to hear that it took so long, and we understand the distress this has caused you. Please have a chat with us here, and we'll check your account to investigate your refund request: https://bit.ly/2PmAIzQ. We appreciate you taking the time to share this experience with us 🎊. -Michael
Great experience
Great experience, friendly and good customer service attitude.
Excellent
22 December 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Thank you so much for leaving a 5 ⭐ review, Alexander! We’re happy to hear that our team made your experience fabulous. -Kashish
Very helpful
Very helpful, she upgraded mine and my partners Sim contracts. Very pleasant during interaction.
20 December 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
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