Three UK - 3Store Milton Keynes Reviews 

185
TrustScore 5 out of 5

4.9

83 The Silbury Arcade, The Centre MK, MK9 3AG Milton Keynes, Midlands, GB


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Rated 5 out of 5 stars

Went to store in MK to refresh my account. Met customer advisor Taina who walked me through process to upgrade phones, Sims, and internet. Taina saved me a small fortune. No selling, just easy to un... See more

Company replied

Rated 5 out of 5 stars

Olivia was so friendly, very helpful and went out with of her way to get us the best deal. Very polite and professional and is a credit to Milton Keynes Three store.

Company replied

Rated 5 out of 5 stars

Olivia listened to what I was looking for, explained the options in easy jargon-free language and didn't try to push sales. Her customer friendly behaviour led me to return to the store to make a purc... See more

Company replied

Rated 5 out of 5 stars

Dicken was superb and the best experience we have had ever in any shop. Dicken was quick,effective and extremely helpful and polite

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Milton Keynes

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 83 The Silbury Arcade, The Centre MK, MK9 3AG, Milton Keynes, Midlands, United Kingdom

  • 01908679020

4.9

Excellent

TrustScore 5 out of 5

185 reviews

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4.9

All reviews

(185)

32,299 reviews in the last 12 months

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Rated 5 out of 5 stars

Daniel was fabulous

Daniel was fabulous, thank you!!!!!!

13 February 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Helen! We're delighted that Daniel provided outstanding support. Thanks so much for your fantastic review! -Neha

Rated 5 out of 5 stars

Good service

12 February 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

That’s awesome to hear! 🎉 Leroy, we’re so happy you received such great help from us. Thank you for your kind words! ☺️ -Prabhjeet

Rated 5 out of 5 stars

Good service

Naj was very helpful with my home broadband.
Have been with 3 for years and always find them helpful in store

12 February 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Thank you for being such a loyal customer, Karen. It’s great to know Naj gave you the support you needed. We appreciate the 5⭐ rating. -Ayesha

Rated 5 out of 5 stars

Daniel made the experience simple and…

Daniel made the experience simple and easy for me, he was also very helpful and knowledgeable.

8 February 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Leanne. It’s great to hear that Daniel offered such clear support and left you feeling confident throughout your visit. -Manavata

Rated 5 out of 5 stars

Daniel has been great today when…

Daniel has been great today when upgrading my sim only contract. Patient, helpful and professional throughout.

7 February 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Thanks for taking the time to share this, Catia. Daniel will be so pleased he could guide you through everything clearly. 🌟 -Veronica

Rated 5 out of 5 stars

I would like to commend Daniel for his…


I would like to commend Daniel for his excellent customer service. He was warm, friendly, and very patient, and showed an impressive level of product knowledge. Daniel listened carefully and was able to meet my needs efficiently. I was genuinely impressed with his service and would happily recommend him to any senior management position.

5 February 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hey Jennifer! It’s great to hear how well you were supported, and we’re glad that Daniel provided such a professional and efficient experience. We’re always here to help and truly appreciate you taking the time to share your thoughts. -Afaq

Rated 5 out of 5 stars

Very kind and very professional

Very kind and very professional, 6 stars

5 February 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Wow, we absolutely love hearing this, Ricardo! Thank you for the fantastic 5 ⭐ review. -Afaq

Rated 5 out of 5 stars

Great customer service ,Lum attended to…

Great customer service ,Lum attended to us and was really helpful

30 January 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

That’s fantastic, Abdoulaye! 🎉 It feels amazing to know Lum was able to sort everything out and make the experience smooth. Thank you for taking the time to leave such an incredible 5 ⭐ review! -Afaq

Rated 5 out of 5 stars

Very easy

Luna made the experience so easy and she was so lovely and friendly

30 January 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi there, this is what we love hearing from our customers! We'll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Yekena was superb

Yekena was superb

28 January 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Ferdinand, thanks for sharing your review and letting us know that Yekena made a real impact on your time with us. -Kishan

Rated 5 out of 5 stars

Taina was so helpful I came for one…

Taina was so helpful I came for one thing I ended up with so much help, she’s a star.

27 January 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Alberta, it’s great that Taina went above and beyond to make sure you had everything you needed; she really is a brilliant asset to our team. -Kishan

Rated 5 out of 5 stars

Taina

Taina was amazing with her service today going the extra step to break down what I need to do exactly. Could not ask for better service!

23 January 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Rabeul, thank you for sharing your lovely experience 🎯 We’re happy to hear that Taina made everything clear and provided such attentive support. Wishing you a fantastic day 🌟 -Arvind

Rated 5 out of 5 stars

Everything professional!

22 January 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Adrian. We're so happy to know that you had a great experience with us. Thanks for this amazing 5 ⭐ review. -Prabhjeet

Rated 5 out of 5 stars

Daniel was friendly and professional

Daniel was friendly and professional. Very helpful.

18 January 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

We’re so happy to hear this, Douw 💎! We’re thrilled that Daniel’s support stood out for you, and your wonderful message keeps us motivated to deliver excellence 🙌 -Ashifa

Rated 5 out of 5 stars

Very good from Naj

15 January 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Christabel, thanks for taking the time to share! ⭐ Great to hear that Naj gave you such a positive experience. -Veronica

Rated 5 out of 5 stars

Naj is really helpful helped me set up…

Naj is really helpful helped me set up my device for me and my friend and got me a great package, and naj should be promoted!

14 January 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hey Franklina! It’s wonderful to hear that Naj provided you with outstanding care. He will be thrilled to know his efforts were truly appreciated. Thanks for a great review. -Neha

Rated 5 out of 5 stars

Yakenna was amazing

Yakenna was amazing! So helpful and a huge asset to the three team store Milton Keynes

13 January 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Zizzi, thank you for your 5 ⭐ review and kind words. We’re delighted to hear that Yakenna was able to assist you and provide excellent service at our store. Wishing you a fantastic day 🌟 -Arvind

Rated 5 out of 5 stars

The explanation is very clear to…

The explanation is very clear to understand. Taina is calm and friendly to customer.s

13 January 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Great to hear, Adeniyiy! 🎊 We’re overjoyed that Taina delivered such an exceptional experience. Hope you have an amazing day ahead. -Manavata

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