Went to store in MK to refresh my account. Met customer advisor Taina who walked me through process to upgrade phones, Sims, and internet. Taina saved me a small fortune. No selling, just easy to un... See more
Company replied
Location
Switch location83 The Silbury Arcade, The Centre MK, MK9 3AG Milton Keynes, Midlands, GB
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See what reviewers are saying
Olivia was so friendly, very helpful and went out with of her way to get us the best deal. Very polite and professional and is a credit to Milton Keynes Three store.
Company replied
Olivia listened to what I was looking for, explained the options in easy jargon-free language and didn't try to push sales. Her customer friendly behaviour led me to return to the store to make a purc... See more
Company replied
Dicken was superb and the best experience we have had ever in any shop. Dicken was quick,effective and extremely helpful and polite
Company replied
Company details
About Three UK - 3Store Milton Keynes
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
83 The Silbury Arcade, The Centre MK, MK9 3AG, Milton Keynes, Midlands, United Kingdom
- 01908679020
4.9
Excellent
189 reviews
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Taina your customer advisor was very…
Taina your customer advisor was very helpful with sorting out our contracts. She was a pleasure to sit with while explaining options.
Would definitely recommend
1 May 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Creating smiles and delight is what we’re proud to bring to our customers every day, Duncan, and Taina made it happen beautifully. She truly enhanced your experience in a way that’s worth recommending. We hope you have a wonderful day. -Ashifa
Fantastic support and service from Dan…
Fantastic support and service from Dan the main man
26 April 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Thanks, Marta. We’re glad Dan looked after you so well. Your feedback means a lot. -Ayesha
Great helpful and informative
Great helpful and informative, nothing too much trouble for Taina thank you so much
24 April 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hi Jane, thanks for taking the time to leave a review. It’s great to hear you found the visit helpful and clear, and that Taina took such good care of you throughout. -Shivam
Dicken was professional and friendly!
Dicken was friendly, knowledgable, patient and professional, no nasty sale tactics and clear communication 5 star!
22 April 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Heather, it is brilliant that a team member was so welcoming, expert, and calm during your interaction. Dicken provided an impressive level of care and transparency that we are thrilled to see. -Kishan
Very experienced
Very experienced, came in for daughter as recommended 3 to her then ended up changing my broadband too, served by Jack (Milton Keynes)
18 April 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Woohoo 🎉 Rachel, fantastic to know Jack at the Milton Keynes store supported your daughter’s recommendation and helped you switch your broadband with such steady expertise. Wishing you plenty of bright moments ahead ✨ -Arvind
Amazing service by Jack
Amazing service by Jack, wasn’t expecting such a good deal and as a home owner solo this has helped me so much!
Thank you again Jack! Amazing
18 April 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hi Hannah, great to hear Jack was able to put together such a strong deal and make things easier for you. -Shivam
Indeed
Indeed, I am quite astonished about the customer service provided by the representative named "Yakenna". Her performance was exceptional and I am confident to recommend three retail networks in Milton Keynes to my colleagues.
18 April 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hi Abraham, it’s great to hear Yakenna delivered such exceptional service and left such a strong impression. We’re really glad you’d feel confident recommending our Milton Keynes retail team to others. -Shivam
Excellent customer service from Daniel
Excellent customer service from Daniel! Helpful, fast, friendly and professional. Top-notch!
10 April 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
We appreciate your kind words. It’s great to know Daniel provided the support you needed and we’re grateful you shared your experience. -Suhaas
Helpful and fulfilled my needs
Taina in the Milton Keynes store was very helpful, and very personable.
Answered my needs.
Can’t fault the service
15 April 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hi Mrs. Steadman, we're delighted to hear Taina at our Milton Keynes store delivered such helpful and personable service. It means a lot to know your needs were met so smoothly. Thanks for the 5 ⭐ review! 😊 -Samad
Daniel was exceptional with lowering my…
Daniel was exceptional with lowering my broadband bill and offering me a cheaper sim deal. He was very friendly and knowledgeable with setting up the new WiFi box
13 April 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
We appreciate the feedback, Dan! It’s great that Daniel provided such expert guidance to reduce your monthly costs and ensure your home internet was ready. -Suhaas
Reply from Three UK - 3Store Milton Keynes
Thank you for your review, Chris! Great to know Dicken supported you so amazingly. 😊 -Veronica
Great
It was good welcoming and very helpful. I was helped by Dan in central Milton Keynes store.
13 April 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Wow! It feels incredible to know that Dan at our Central Milton Keynes store made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback 😊 -Neha
Daniel was really helpful
Daniel was really helpful, would highly recommend going to see him if you are looking for a new phone.
12 April 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Laurette, we’re pleased Daniel was able to give you such helpful support. Your recommendation means a lot to us. -Shivam
Reply from Three UK - 3Store Milton Keynes
💫 We really appreciate your kind words, Aku. It’s fantastic to know that the service you received left such a positive impression. -Neha
Yakenna (three- shop Milton Keynes)
Yakenna (three- shop Milton Keynes) was a wonderful person who explained in detail what we had to do with all the necessary explanations. high recommendations for her and her professionalism in general
4 April 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Yay! We absolutely love hearing this, 🎉 Yakenna really nailed it! Nothing beats walking away with outstanding customer service. You’re awesome, Laura! 💗 -Kashish
So good sort everything I need.
4 April 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hey Sintija, that’s awesome! That’s exactly what we love to hear. Thank you for your feedback. -Neha
Dan's the Man
Dan was extremely helpful and explained everything thoroughly and we were very happy with the service.
4 April 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hey there! Thanks for the 5⭐ review. We’re thrilled that Dan provided you with excellent service and that you left feeling happy :) -Ayesha
Dan was very informative and talked me…
Dan was very informative and talked me through the process of switching over my phones data. He was friendly and it was evident that he prioritised the customer experience.
4 April 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Thanks, Tom! It’s so exciting to see the trust you’ve placed in us. Dan did an amazing job helping you out with his best efforts, and we hope to see you again soon! 😉 -Kashish
Dan at the store sorted a massive…
Dan at the store sorted a massive problem I had, was very professional and helpfull
30 March 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Wow, Lee! It feels incredible to know Dan at our store made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback 😊. -Neha
Excellent support service from Taina
Excellent support service from Taina, very helpful and amazing overall service. Excellent experience!
27 March 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
That's impressive, Anna 💫 It’s great to know that Taina made such a strong impression with their expertise and delivered a seamless experience. Thanks for being awesome 💙 -Arvind
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