Three UK - 3Store Milton Keynes Reviews 

185
TrustScore 5 out of 5

4.9

83 The Silbury Arcade, The Centre MK, MK9 3AG Milton Keynes, Midlands, GB


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Rated 5 out of 5 stars

Went to store in MK to refresh my account. Met customer advisor Taina who walked me through process to upgrade phones, Sims, and internet. Taina saved me a small fortune. No selling, just easy to un... See more

Company replied

Rated 5 out of 5 stars

Olivia was so friendly, very helpful and went out with of her way to get us the best deal. Very polite and professional and is a credit to Milton Keynes Three store.

Company replied

Rated 5 out of 5 stars

Olivia listened to what I was looking for, explained the options in easy jargon-free language and didn't try to push sales. Her customer friendly behaviour led me to return to the store to make a purc... See more

Company replied

Rated 5 out of 5 stars

Dicken was superb and the best experience we have had ever in any shop. Dicken was quick,effective and extremely helpful and polite

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Milton Keynes

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 83 The Silbury Arcade, The Centre MK, MK9 3AG, Milton Keynes, Midlands, United Kingdom

  • 01908679020

4.9

Excellent

TrustScore 5 out of 5

185 reviews

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4.9

All reviews

(185)

32,299 reviews in the last 12 months

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Rated 5 out of 5 stars

Taina who serves us was super cool

Taina who serves us was super cool

9 June 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hey Nana! It’s wonderful to hear that Taina was so helpful and made sure everything was perfect for you. Thank you for sharing this! ☺️ -Neha

Rated 5 out of 5 stars

My experience was very good with…

My experience was very good with Taina.She was very nice and helpful.

8 June 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Sweet, Beqir! We’re so happy to hear that you had a wonderful experience with Taina. Thank you for the review! -Kashish

Rated 5 out of 5 stars

Excellent customer service from Dan

As soon as we walked into the store Dan was attentive and friendly. We had an excellent experience thanks to his customer service and wouldn’t hesitate to return as a result.

7 June 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Kate, thank you for sharing your experience. We are glad to hear that Dan looked after you so well and provided such top-tier support. It is wonderful that our team made sure you felt completely welcome during your time with us. -Kishan

Rated 5 out of 5 stars

Naj is Very clear precise and…

Naj is Very clear precise and professional.

4 June 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

That’s awesome to hear! 🎉 We’re so pleased Naj turned your visit into a truly memorable experience. Hope you have a wonderful day. 😊 -Prabhjeet

Rated 5 out of 5 stars

Dicken was so helpful and…

Dicken was so helpful and knowledgeable. Nothing was too much trouble and he saved me some money aswell. Great service.

3 June 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hello Carmen, we appreciate you taking the time to share your positive experience. It is wonderful to hear that Dicken provided such knowledgeable assistance, helped you save money, and delivered great service. -Kishan

Rated 5 out of 5 stars

Taina was a great help and made…

Taina was a great help and made everything so easy to understand

27 May 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Wow, Madison! 🎉 It’s wonderful to hear that Taina made your experience seamless. Thank you for taking the time to leave an incredible 5⭐ review! -Neha

Rated 5 out of 5 stars

We had a great time

We had a great time, Dicken was very helpful to us and was very kind and patient
Thank you for very much for the help

26 May 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

That’s lovely to hear! We’re really pleased that Dicken took such good care of you and helped with everything you needed. Thank you for the wonderful feedback 💗😊✨ -Ayesha

Rated 5 out of 5 stars

Very professional but friendly service

Very professional but friendly service. Helpful and informative. Served by Taina

22 May 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Sally, it’s great to hear that Taina provided helpful and clear support while keeping the service friendly and professional. -Kishan

Rated 5 out of 5 stars

Thank you Kristina for great service

Thank you Kristina for great service

21 May 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Thank you for sharing your experience, Rolandas. We’re so glad Kristina was able to support you effectively. Wishing you a fantastic day. ✨ -Prabhjeet

Rated 5 out of 5 stars

Really good service

Really good service. Taina helped with my new upgrade and setting up my device thank you so much Taina

19 May 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Romna! We're so glad Taina could help you with your upgrade and get your new device completely set up. Moments like these brighten our day. ☺️ -Prabhjeet

Rated 5 out of 5 stars

Very easy experience and got my new…

Very easy experience and got my new phone in no time, Dicken was very very helpful.

13 May 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Thanks, Jack! We’re glad everything was quick and easy for you. Dicken loved helping out. 🥰 -Ayesha

Rated 5 out of 5 stars

Taina,was brilliant today

Taina,was brilliant today. She

13 May 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Jane,

Thank you so much for your incredible energy with Taina! We really hope this continues with us moving forward. We wish you have fantastic day! -Kashish

Rated 5 out of 5 stars

Danial

Dan. Is being amazing.
He helped me to move my old number to 3.
He is a credit to 3 . Lunch voucher or Christmas bonus would be appreciated for him.
Thank you so much Dan.
Transferring from old provider was overwhelming but you made it really easy.
You are a star!

12 May 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Umerubab, that’s wonderful to hear. Dan always aims to make tricky processes feel effortless, and we’re glad he helped you move your number with confidence. -Samad

Rated 5 out of 5 stars

Jack in Milton Keynes store amazing as…

Jack in Milton Keynes store amazing as usual

12 May 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hey Rodney, that’s brilliant! We’re thrilled to hear that Jack made your experience so positive at our Milton Keynes branch. Thank you for the amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Taina was very helpful solving my issue…

Tiana was very helpful solving my issue quickly and in a very pleasant manner. Recommended

12 May 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Ray, we truly appreciate your kind words about Taina. Thank you for taking the time to leave this review 😊. -Neha

Rated 5 out of 5 stars

Dicken provided excellent service

Dicken provided excellent service, making my visit to Three store stress-free and enjoyable.
Very professional and friendly.

11 May 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Adriana, we’re so happy to hear that Dicken made your visit to our store such a enjoyable experience. Providing excellent service is what we aim for. 😇 -Prabhjeet

Rated 5 out of 5 stars

Wow what a great guy Dan was so patient…

Wow what a great guy Dan was so patient with me and worked at my understanding. Always checking I was okay and understood. So bubbly and helpful. Thank you.

8 May 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

That’s amazing, Jemma! 🌟 We’re so happy to hear you received the best help from Dan throughout the whole process. He was able to answer all your questions, and we truly appreciate your 5⭐ love. -Ayesha

Rated 5 out of 5 stars

Brilliant service

Brilliant service, quick friendly and efficient - Dicken was brilliant

2 May 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi there, we’re thrilled that Dicken delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Neha

Rated 5 out of 5 stars

Taina your customer advisor was very…

Taina your customer advisor was very helpful with sorting out our contracts. She was a pleasure to sit with while explaining options.
Would definitely recommend

1 May 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Creating smiles and delight is what we’re proud to bring to our customers every day, Duncan, and Taina made it happen beautifully. She truly enhanced your experience in a way that’s worth recommending. We hope you have a wonderful day. -Ashifa

Rated 5 out of 5 stars

Fantastic support and service from Dan…

Fantastic support and service from Dan the main man

26 April 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Thanks, Marta. We’re glad Dan looked after you so well. Your feedback means a lot. -Ayesha

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