I had an amazing experience with Nathan at the Three mobile store in Livingston. He was very helpful, polite, friendly, and professional throughout my visit. Nathan understood exactly what I needed,... See more
Company replied
Location
Switch location336 Almondvale South, The Elements, EH54 6HR Livingston, North, GB
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First went into the store to discuss potential Sim Only deals, Richard was incredibly friendly, super helpful, not trying to force me into taking out a contract with them, just offering advice and... See more
Company replied
Cheryl helped me at the Livingston store when I came in and enquired about the wireless broadband. Smooth and easy process and she got it set up for me.
Company replied
We had a fantastic experience at Three today with Lewis. We needed help with several contract changes and had a number of queries, but nothing was too much trouble. Lewis was extremely helpful, kn... See more
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Company details
About Three UK - 3Store Livingston
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
336 Almondvale South, The Elements, EH54 6HR, Livingston, North, United Kingdom
- 01506440945
4.8
Excellent
113 reviews
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It was my first time getting a contract…
It was my first time getting a contract for myself and Lewis was kind enough to go through everything with me ensuring I knew what everything meant.
28 November 2025
Unprompted review
Reply from Three UK - 3Store Livingston
That's brilliant, we're delighted that you chose Three to get your first contract with and that Lewis did a great job making you feel confident in your choice :) Thank you for a great review, Zoe -Scott
Fantastic experience today and great…
Fantastic experience today and great customer service from Kyle
25 November 2025
Unprompted review
Reply from Three UK - 3Store Livingston
Incredible, Katie, we're so happy to hear that you had a great experience with Kyle :) -Scott
Meeting Craig at customer care in…
Meeting Craig at customer care in Livingston today made my day great 👍
14 November 2025
Unprompted review
Reply from Three UK - 3Store Livingston
Hey.
Thanks! Your review is really appreciated. -Pete
Craig is such a wonderful customer…
Craig is such a wonderful customer advisor.
14 November 2025
Unprompted review
Reply from Three UK - 3Store Livingston
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
1 new handset and 2 plans
Lewis was extremely helpful and knowlegeable without being pushy at all. Understood our needs and made appropriate suggestions for us both to move across from EE.
14 November 2025
Unprompted review
Reply from Three UK - 3Store Livingston
Thanks for this fantastic 5⭐ review. We really do love to hear this! Well done Lewis 👏 -Jade
Purchased phone in store today and was…
Purchased phone in store today and was very easy. Great service from Nathan who was very helpful.
13 November 2025
Unprompted review
Reply from Three UK - 3Store Livingston
Hey Alban, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Staff are extremely helpful and kind
Staff are extremely helpful and kind! Helped me switch my wifi over and get the best deals for my sim.
12 November 2025
Unprompted review
Reply from Three UK - 3Store Livingston
Thanks for your feedback, Ellie, and it's lovely to hear that you enjoyed great customer service during your Broadband switch and SIM purchase. We appreciate you taking the time to share this with us. -Michael
Amazing experience
10 November 2025
Unprompted review
Reply from Three UK - 3Store Livingston
Hello Abdul, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Great team and superb customer service!
First went into the store to discuss potential Sim Only deals, Richard was incredibly friendly, super helpful, not trying to force me into taking out a contract with them, just offering advice and their best deals.
Having shopped around at other phone companies we decided to go ahead with Three.
We then sat down with Kyle who again, was super friendly, helpful and sorted out contracts for myself and my partner. The whole process was speedy and super simple, couldn’t recommend more.
Thanks so much guys!
3 November 2025
Unprompted review
Reply from Three UK - 3Store Livingston
Thanks for this fantastic 5⭐ review, Charlie. We really do appreciate you taking the time to send this over! Great work Richard 🎉 -Jade
Great customer service
Great customer service. Wouldn’t choose any other network
4 November 2025
Unprompted review
Reply from Three UK - 3Store Livingston
Thanks for this amazing 5⭐ review, Mrs Wells. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Reply from Three UK - 3Store Livingston
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Kyle is a good person
Kyle is a good person, I will give a 5 star for this employee. Thanks
2 November 2025
Unprompted review
Reply from Three UK - 3Store Livingston
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Was served by Lewis and he was really…
Was served by Lewis and he was really helpful and understanding, brilliant guy
29 October 2025
Unprompted review
Reply from Three UK - 3Store Livingston
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from Lewis. We appreciate you taking the time to share this with us. -Michael
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