Anytime i got issue with my network, their quick response amaze me even when the problem is critical
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Pedro has always been very helpful and polite and personally I will always choose him for any future queries I may have.And he will always explain how the phones work most properly and even if he has... See more
Company replied
Nat was very helpful in fixing my phone service, he gave a wonderful and friendly service with a smile. He also gave very good information regarding the home internet for my situation, a very good ide... See more
Company replied
answered all my questions and got sorted out quickly
Company replied
Company details
About Three UK - 3Store Kings Lynn
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
143 Norfolk Street, PE30 1AU, Kings Lynn, Midlands, United Kingdom
- 01553769561
4.9
Excellent
176 reviews
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Very professional service
Very professional service, and. Friendly manner
27 March 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hello Roy, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Alfie was great service politeness…
Alfie was great service politeness highly recommended member of staff
21 March 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hey.
Thank you. We really appreciate your review. -Pete
A great service from Pedro
Just would like to compliment Pedro on his amazing service. He helped me with my issue and assisted in resolving the problem from start to finish. A true credit to the team. Thank you Pedro
19 March 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Thank you, Liliana. It’s incredible to hear how thoroughly Pedro supported you from beginning to end. His dedication, care, and commitment to making everything run smoothly truly stand out, and we’re delighted to know he made such a strong impression. -Manavata
Upgrade
I upgraded with pedro today after struggling to do it online he was so helpful with everything, going in the store definitely made the process easier!
18 March 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Thank you for sharing your experience, Chloe 🙌✨. We’re delighted that Pedro was able to guide you seamlessly through your upgrade at our store 🎉. -Neha
Mr Ben served me, was very helpful, polite and professional man. Explain everything so I understand and everybody should meet Mr Ben to make they life easier
Ben was very helpful
13 March 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Thank you so much for sharing this, Jolana. It’s incredible to hear how smoothly everything went and how clearly everything was guided for you. Ben will be absolutely overjoyed to know his support made such a standout difference during your visit. -Manavata
Pedro was so helpful
Pedro was so helpful, we have been with three since 2020 and he's always so informative of the options we have and the advantages of each plans. He clarifies what we already have while giving us choices to make the best decision.
7 March 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Thank you so much, Kathleen! It’s wonderful to hear how Pedro’s guidance has made things clear and easy for you since 2020. His ability to explain options and highlight benefits while helping you make confident choices is exactly what we love to see. We truly value your continued trust in us! 🌺 -Kashish
Good staff and service specially pedro
7 March 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hello Adolfo,
Thanks a ton for this review! It’s wonderful to know how Pedro gave his best, and we hope you have a fantastic day. 🤗 -Kashish
Mr Nat
Mr. Nat. Was amazing, He made me feel very welcome and He helped me with all my questions and sorted out my problems.
I'm more than happy to comeback for a new deal next week .
6 March 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Milton, you've just made our day ✨ We're glad that Nat made your visit comfortable, answered everything you needed and ensured all your concerns were sorted. We’re excited to welcome you back next week for your new deal 💙 -Arvind
Great customer service!
Pedro was amazing. He was able to offer better deal. Transaction today was smooth and quick.
5 March 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
That's phenomenal, Phoebe. We're glad Pedro helped you get the best deal possible to suit your needs. Thanks for sharing your experience :) -Scott
Been here twice so far and been great 👍
I have been in here twice so far, NAT has been exceptional and patient.
5 March 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Thanks so much, Ron! 🎉 We’re delighted that Nat was able to help you exactly the way you needed. Wishing you a wonderful day! ☺️ -Kashish
We were in the kings Lynn store today…
We were in the kings Lynn store today and saw Afton who was friendly and very helpful she sorted out me a new phone plus tablet she was very informative and answered any questions that I had would definitely recommend the store
4 March 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Oh wow, Sharon! It's great to hear Afton guided you through setting up both a new phone and tablet with clear answers to all your questions. We hope you enjoy your new phone :) -Ayesha
Absolutely brilliant help ftom Nat and…
Absolutely brilliant help ftom Nat and Pedro.
Tried everything to solve the problem we had. Advised that my phone due to its age needed replacing.
Will absolutely recommend this branch to my friends.
28 February 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Thank you for sharing your experience, Charley! We’re thrilled to hear Nat and Pedro gave such outstanding support. We can’t wait to welcome your friends with the same care and dedication. -Veronica
5*Service
My husband and I were served today by Nat. We had a laundry list of things we needed to sort out from new phones to changing contracts. We received 5* service, NAT was friendly and knowledgeable and gave us numerous options to choose from. Highly recommend.
27 February 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Thank you, Therese, for sharing such encouraging words. It’s wonderful to hear how smoothly everything was handled and how confidently Nat guided you through each step. Your recommendation means a lot to the team 🌟 -Manavata
Reply from Three UK - 3Store Kings Lynn
Hello Paul, we’re thrilled to know our team’s support felt clear and reassuring. Thank you so much for your glowing 5 ⭐ review. -Suhaas
Reply from Three UK - 3Store Kings Lynn
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Good customer service
answered all my questions and got sorted out quickly
22 February 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hi Kellymarie, thank you for the 4⭐ rating. We’ll continue working to improve and serve you even better next time. -Neha
Very friendly and knowledgeable
Very friendly and knowledgeable.
Helped me well with understanding my plan and pricing.
22 February 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Anete, we really appreciate this! It’s wonderful to hear you felt supported and well‑informed. Helping you understand your plan and pricing is exactly what we’re here for. 🤗 -Ayesha
5* Service
I don't normally write reviews online. However, this time I felt that it wasn't only fair but deserved. I bought a new device and was afraid that my information would be Lost during the setup of the new device. I also got a new watch that i was unsure on how to pair it with the new device. Pedro was absolutely amazing in terms of the help given. He helped me transfer my information from the old device to the new one and paired the watch as well. Nothing was too much trouble and I left knowing that it I need any other assistance with my device i can rely on him. This is the type of service that makes you go back to store, because I'm sure that i Will get the support that I need. Will recommend Pedro to my friends and Family.
12 February 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hi Madalena, team members like Pedro turn a complex technical setup into a great experience. It was a pleasure helping you get your data and wearable sorted, and we’re thrilled you left feeling so confident. We're already looking forward to seeing you again! -Kishan
Could not get answer from smarty but…
Could not get answer from smarty but great service at three kings lynn sorted in seconds
17 February 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Thank you for the lovely feedback! 😊 We are glad our King’s Lynn team stepped in and solved your query so quickly. 🙌 -Veronica
I recently visited the store to…
I recently visited the store to purchase a new phone. Ben the sales assistant was spot on with his knowledge and I was very satisfied with my purchase.
7 February 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Thank you for sharing this! Ben’s expertise and personal touch go a long way, and we’re so happy he helped you walk away with a setup that felt just right. Enjoy your new phone, Gary. It was a pleasure taking care of you! -Ashifa
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