Three UK - 3Store Kings Lynn Reviews 

148
TrustScore 5 out of 5

4.9

143 Norfolk Street, PE30 1AU Kings Lynn, Midlands, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Nat and Sam have been fabulous, so helpful and supportive. They both explained everything thoroughly and saved me some money on my purchases. I would highly recommend them and feel they both deserve r... See more

Company replied

Rated 5 out of 5 stars

I went into store today to discuss my bill and spoke to the store manager Sam and his college Nat, both were extremely professional, and went above and beyond. I have additional needs and have found t... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Kings Lynn

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 143 Norfolk Street, PE30 1AU, Kings Lynn, Midlands, United Kingdom

  • 01553769561

4.9

Excellent

TrustScore 5 out of 5

148 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(148)

30,757 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nat has been very helpful

Nat has been very helpful, looking forward to coming back!

2 August 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hey Richard, we’re glad to hear your experience with Nat was remarkable. We can’t wait to welcome you back! ☺️ – Three Social Media Team

Rated 5 out of 5 stars

Nat is a good lad

Nat is a good lad, he helped me without any trouble, positively and kindly.

2 August 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Great to know Nat delivered excellent support. We appreciate you taking a moment to leave a review, Valerijus 😊
-Three Social Media Team.

Rated 5 out of 5 stars

Went in for help and they were so very…

Went in for help and they were so very helpful thankyou 5 star Ben kings lynn store

31 July 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hey Diana! 🎉 We absolutely love hearing this. Nothing beats walking away after receiving outstanding customer service. Ben at our Kings Lynn store is truly awesome! 😎 — Three Social Media Team

Rated 5 out of 5 stars

Just want to mention the excellent…

Just want to mention the excellent service received when purchasing a new phone and renewal of the sim contract.
Well done Nat
5 stars from me

31 July 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Lovely feedback, Ian. We’re glad Nat helped you with your new phone and contract renewal and left you feeling confident and happy. Thanks for your kind words. 💙
Three Social Media Team

Rated 5 out of 5 stars

Ben was very friendly helpful and…

Ben was very friendly helpful and informative he made my experience very good he answered every question I had. I work in customer service and to see the high standard is wonderful. Would recommend

23 July 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hey Daz, thanks for this fantastic 5⭐ review! We’re really glad to hear that Ben provided all the support you needed. We truly appreciate your recommendation.
Three Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful, and friendly, good jobs Nat and Sam,

30 July 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Thank you for sharing this amazing 5⭐ review, Emma! Nat and Sam clearly made your visit smooth and enjoyable love to hear it!
— Three Social Media Team

Rated 4 out of 5 stars

Very helpful in store as usual

Very helpful in store as usual. Alfie did great at assisiting me

29 July 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hi David, thank you for the 4⭐ rating. We’ll continue improving to serve you even better next time. – Three Social Media Team

Rated 5 out of 5 stars

Alfie was amazing in the Kingslynn…

Alfie was amazing in the Kingslynn store today

28 July 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Love this, Bethany 💫 We’re pleased Alfie’s support at our Kings Lynn store earned such wonderful praise 🌼

-Three Social Media Team

Rated 5 out of 5 stars

Nat and Sam have been fabulous

Nat and Sam have been fabulous, so helpful and supportive. They both explained everything thoroughly and saved me some money on my purchases. I would highly recommend them and feel they both deserve recognition for their excellent customer service. They definitely both should receive a pay rise for being helpful, kind and supportive of my needs. Thank you

28 July 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Thank you for sharing this incredible feedback, Jessica. We're absolutely overjoyed to hear how Nat and Sam looked after you, simplified everything, and even helped you pocket some savings. 🥰 - Three Social Media Team

Rated 5 out of 5 stars

Alfie was good and set my phone up

Alfie was good and set my phone up

25 July 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Love this, Lynne 💫 We’re pleased Alfie got your new device all set up and ready to enjoy 🌼

- Three Social Media Team

Rated 5 out of 5 stars

Sam gave absolutely great service

Sam gave absolutely great service. We came in with a problem with our Home Broadband hub, he managed to fix the issue and then sorted me out with a new phone all set up as well. If you need anything in Kings Lynn this is the place to go.

24 July 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hi there 😊 We are thrilled to hear that Sam provided such excellent service and sorted out all your tech needs.
Thank you for the wonderful recommendation for our Kings Lynn store, and enjoy your new phone! ⭐

Rated 5 out of 5 stars

Nat was very helpful.

Nat was very helpful.

He explained everything in detail so that I could understand! Professional and friendly service!

23 July 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hello Angela, we’re really pleased to hear Nat made everything clear and easy to follow. Thank you for sharing your lovely feedback – Three Social Media Team

Rated 5 out of 5 stars

Nat was very help with new phone then…

Nat was very help with new phone then had to come back to sort appa out hreat store at kings lynn

23 July 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

That’s fantastic to hear, Mrs Sheen! We’re glad Nat made things easy while helping you choose your new phone. 💜 - Three Social Media Team

Rated 5 out of 5 stars

Sam is a very lovely person was so much…

Sam is a very lovely person was so much help thank you

22 July 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hey Emily, thank you for your glowing review. It's wonderful to hear Sam provided such excellent support. Wishing you a fantastic day. 😊 - Three Social Media Team

Rated 5 out of 5 stars

Nat was very caring.

Caring, attentive, allowed plenty of time for my questions. Multilingual

22 July 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hey there, that's amazing! 🎉 We're so glad you had an exceptional service experience. Thanks for taking the time to leave this 5⭐ review. – Three Social Media Team

Rated 5 out of 5 stars

Nat was brilliant!

Nat was brilliant!

He helped me understand my bill perfectly and with a smile.

16 July 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hey Kim, we’re really pleased to hear that Nat was able to give you clear support and help you feel confident about your bill. Thank you for sharing your experience.
-Three Social Media Team.

Rated 5 out of 5 stars

I went into store today to discuss my…bill

I went into store today to discuss my bill and spoke to the store manager Sam and his college Nat, both were extremely professional, and went above and beyond. I have additional needs and have found today’s experience so pleasant! I will definitely be returning in store for any issues or any new purchases from three! Thank you

15 July 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hi there, thank you for the amazing 5⭐ rating. We’re glad to know that Sam and Nat at our store explained your billing questions clearly and supported your needs with care. We’re happy to hear you’ll return for future help or purchases. – Three Social Media Team

Rated 5 out of 5 stars

it was great but didn’t haven enough…

it was great but didn’t haven enough colours in for the phones

15 July 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Thanks for sharing your thoughts, Hope. We’re happy you enjoyed the service, and we appreciate your note about the phone colours. Feedback like yours guides us forward.
— Three Social Media Team

Rated 5 out of 5 stars

Alfie was a great help today getting my…

Alfie was a great help today getting my new I phone highly recommend great customer service 🙌

14 July 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hi Luke,
We really appreciate your review. It’s fantastic to know Alfie delivered such strong customer service and helped you with your new device.
– Three Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look