Three UK - 3Store Bath Reviews 

45
TrustScore 5 out of 5

4.8

23 Union Street, BA1 1RS Bath, South, GB


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Rated 5 out of 5 stars

As someone who is not confident with technology, Hannah was incredible and made the process of upgrading super simple whilst meeting all of my needs in getting me the best deal for my budget. Also, sh... See more

Company replied

Rated 5 out of 5 stars

Liam was great - calm efficient and sorted my phone transfer without a problem. Thank goodness as I would have been in such a mess if not for him!

Company replied

Rated 5 out of 5 stars

Liam helped me set up a contract with three as my ex wife had my old number but I was having issues with Vodafone getting my pac code Liam and Hannah went over and beyond to help me secure my old numb... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Bath

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 23 Union Street, BA1 1RS, Bath, South, United Kingdom

  • 01225460957

4.8

Excellent

TrustScore 5 out of 5

45 reviews

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4.8

All reviews

(45)

31,182 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing

Amazing. Adam was incredibly helpful and knowledgeable.

8 November 2025
Unprompted review
Three UK - 3Store Bath logo

Reply from Three UK - 3Store Bath

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Excellent service.

Hannah was very knowledgeable and got us a great deal on our new handsets for the business.

8 November 2025
Unprompted review
Three UK - 3Store Bath logo

Reply from Three UK - 3Store Bath

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Excellent

Adam was very helpful transferring my information over to my new phone. New phones can be very daunting but this experience made it very easy.

7 November 2025
Unprompted review
Three UK - 3Store Bath logo

Reply from Three UK - 3Store Bath

Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from Adam with your phone transfer. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Adam was very helpful he services with Adam in Bath store…

The services with Adam in Bath store was very impressive and he was very helpful and he he showed his best customer service. He is a very cheerful person. I wanted to enquire on my contract and ended up taking another contract as he explained everything in detail. The advantages of my new contract. Im so impressed with my new honour ipad with a keyboard.

3 November 2025
Unprompted review
Three UK - 3Store Bath logo

Reply from Three UK - 3Store Bath

That's wonderful MS Fainah, it's always pleasant to speak with a cheerful caring person like Adam. Best of luck with your new device :) -Scott

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