As someone who is not confident with technology, Hannah was incredible and made the process of upgrading super simple whilst meeting all of my needs in getting me the best deal for my budget. Also, sh... See more
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Liam helped me set up a contract with three as my ex wife had my old number but I was having issues with Vodafone getting my pac code Liam and Hannah went over and beyond to help me secure my old numb... See more
Company replied
Hannah was absolutely incredible. Really understood what we wanted and did everything possible to help a smooth transfer to a new network and new phone. She is an absolute credit to your team. Please... See more
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Liam was polite and friendly.
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Company details
About Three UK - 3Store Bath
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
23 Union Street, BA1 1RS, Bath, South, United Kingdom
- 01225460957
4.8
Excellent
42 reviews
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Really helpful team
Liam was really helpful. Had a broken old handset and he got me quotes for an upgrade, set everything up in store for me and answered my hundreds of questions!
Great team, cheers guys keep up the good work
1 April 2026
Unprompted review
Reply from Three UK - 3Store Bath
Thanks so much, Dan! We’re absolutely buzzing to hear how brilliantly Liam supported you. His patience, dedication, and ability to get everything sorted for you really stand out. It’s amazing to know the whole team left such a strong impression. -Manavata
Pete and Liam where very helpful got me…
Pete and Liam where very helpful got me sorted for my daughters birthday present. Positive vibes and a nice experience overall.
26 March 2026
Unprompted review
Reply from Three UK - 3Store Bath
From searching to sorted. We’re delighted Pete and Liam helped you secure the perfect birthday surprise for your daughter, Ben, making the whole experience a truly memorable one. -Ashifa
I had issues with my sim
I had issues with my sim, Liam was very helpful and resolved my issue
20 March 2026
Unprompted review
Reply from Three UK - 3Store Bath
Hey Premshana, we’re delighted to hear that Liam made the whole experience seamless for you. Thank you so much for sharing this lovely 5⭐ review! -Veronica
Liam was More than helpful
11 March 2026
Unprompted review
Reply from Three UK - 3Store Bath
Hey Roy, that’s brilliant! 😊 We’re so pleased to know Liam delivered such positive and supportive service. Thank you so much for sharing your experience. -Neha
Liam was so helpful
Liam was so helpful, knowledgeable and solved the phone/sim problem.
A credit to your company.
He is worth investing in and should be on management training as soon as there is a place for Liam.
Thank you for professional service.
19 February 2026
Unprompted review
Reply from Three UK - 3Store Bath
Hi Sheila, we’re thrilled to hear this! 💙 Liam made everything smooth and hassle free by fixing your phone and SIM. Thanks for sharing your experience! -Neha
Hannah was very helpful
Hannah was very helpful, patient and clear in her explanation. She found me the best deal
16 February 2026
Unprompted review
Reply from Three UK - 3Store Bath
Absolutely fabulous! We’re glad Hannah was able to provide you with such great support. Thank you for taking the time to leave us a 5⭐ review! -Veronica
New phone
Liam was very helpful in helping me sort out my new contract, very informative and helpful explaining how it works and what will happen, can’t recommend this store enough. Thank you guys!!
15 February 2026
Unprompted review
Reply from Three UK - 3Store Bath
Smart advice meets great value, and we’re thrilled that Liam could elevate your experience, Oliver, while securing you a deal worth recommending. -Ashifa
Reply from Three UK - 3Store Bath
Hey Riccardo, that’s brilliant! We’re so glad Brock was able to help and that everything went smoothly for you. Thanks for the amazing 5⭐ review! -Veronica
Great service gave me all the info I…
Great service gave me all the info I needed
9 February 2026
Unprompted review
Reply from Three UK - 3Store Bath
Hey Susan! That's phenomenal! We’re delighted you celebrated your joyful experience with a shining 5 ⭐ -Ashifa
Liam is very helpful
Been coming into three for years since I’ve moved here always helpful and friendly and Liam helped me upgrade my phone quickly and set it up for me so I didn’t lose anything
15 January 2026
Unprompted review
Reply from Three UK - 3Store Bath
We really appreciate your continued trust, Sean 💙. It’s wonderful to hear our team has always been welcoming, and that Liam ensured your upgrade was quick and stress‑free. -Shivam
Super efficient service
Hannah was super efficient and helped me to upgrade my phone and plan quickly without any fuss at all. Thank you!
10 January 2026
Unprompted review
Reply from Three UK - 3Store Bath
Hey.
Thank you. We really appreciate your review. -Pete
Very helpful with sorting out my issues. Thank you Liam.
Liam was very helpful in sorting out my phone issues
8 January 2026
Unprompted review
Reply from Three UK - 3Store Bath
Wonderful to know Liam was able to resolve your phone problems quickly! 🎉 Christopher, thank you for your lovely feedback! 😊 -Ayesha
Hannah and George went above and beyond…
Hannah and George went above and beyond to help us out with our account and new phone, great knowledge and customer service
3 January 2026
Unprompted review
Reply from Three UK - 3Store Bath
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Excellent service and knowledge from…
Excellent service and knowledge from Tom & Liam.
30 December 2025
Unprompted review
Reply from Three UK - 3Store Bath
What a sweet 5 ⭐ rating, Robert! Tom and Liam is truly exceptional. Thank you for sharing this, it means so much to us! 😊 -Prabhjeet
Tom and Liam were both incredibly…
Tom and Liam were both incredibly helpful and knowledgeable and did great deals for both myself and my husband.
30 December 2025
Unprompted review
Reply from Three UK - 3Store Bath
Hi Alison, thanks so much for sharing your experience! We’re so happy to know everything went smoothly for you both. Your feedback means a lot, and we can’t wait to welcome you back! ☺️ -Kashish
Came in for a new tablet and they were…
Came in for a new tablet and they were so friendly in there. Amazing service very knowledgeable and walked happy thank you
19 December 2025
Unprompted review
Reply from Three UK - 3Store Bath
Hey.
Thanks! Your review is really appreciated. -Pete
Reply from Three UK - 3Store Bath
Hi there.
Awesome stuff. Thanks for the 4 stars. -Pete
Bought an upgrade great service
I came in to find an upgrade for my current phone and didn't really know what I was looking for however the guy that served me was really knowledgeable and I ended up saving money but with a much better phone. They even helped put a screen protector on and made sure that I walked out working . Great service
5 December 2025
Unprompted review
Reply from Three UK - 3Store Bath
Thanks for the fantastic 5 ⭐ review! We’re thrilled our team gave a smooth upgrade experience, saved you money, and set everything up perfectly. -Shivam
Reply from Three UK - 3Store Bath
We appreciate you taking the time to leave a 5* review. Thanks for your feedback and we’ll make sure this is passed on! -John
Reply from Three UK - 3Store Bath
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
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