we met Rob today as my contract was due for review. Rob was very helpful and provided the best advice to help me choice a new contract. For an extra two pounds a month I know have a unlimited contract... See more
Company replied
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Emma and Rob at the Basildon store were extremely helpful in connection with upgrading my phone. I would like to provide a further update - I visited Rob on 13th June and he kindly showed me how t... See more
Company replied
Rob was superb today. Very patient and gave my wife, mother in law and daughter first class guidance and support. Hugely impressed. Thank you, Rob is a class act!
Company replied
Robb saw me when I enquired about upgrading my contract. The last time I went into a phone shop was nearly a decade ago and I was well out of the loop. Robb explained everything perfectly to me in a r... See more
Company replied
Company details
About Three UK - 3Store Basildon
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
100 Town Square, SS14 1BX, Basildon, London, United Kingdom
- 01268520719
4.8
Excellent
64 reviews
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Best place
Best place, always professional and nice, highly recommend
2 November 2025
Unprompted review
Reply from Three UK - 3Store Basildon
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Compliment Lewis In Basildon
I had the pleasure of meeting Lewis, today, customer advisor at Basildon branch. He was most helpful, patient and knowledgeable. 5 star service. Great discovery meeting. If only we had more of Lewis in stores it would be great. Thank you.
1 November 2025
Unprompted review
Reply from Three UK - 3Store Basildon
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Repairs for phone
Went down to the Basildon branch has i had a problem with both me an my wife phones..Lewis an Emma was the assistants working that day.they was both absolutely fantastic from the moment we got into shop so helpful and explained everything we needed to know .they talked us through everything wot was happening. Very very impressed by them both 👏 excellent,service
31 October 2025
Unprompted review
Reply from Three UK - 3Store Basildon
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Emma watch set up
Emma set up the new watch and showed us all the features and how to set up to my preference
29 October 2025
Unprompted review
Reply from Three UK - 3Store Basildon
Thanks for this fantastic 5⭐ review, Perry. We really do appreciate you taking the time to send this over! Great work Emma 🎉 -Jade
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