I had a big issue on my account regarding bill that was taken out and it was a lot of money. Went back and fourth numerous times with contact team. No resolution until I came to three Accrington and c... See more
Company replied
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See what reviewers are saying
Friendly face from Kamran who ensured me that they could help set up my I phone properly for me- so grateful for this as I am someone who doesn’t feel confident with phones. Knew straightaway what upg... See more
Company replied
Great service every time. Kamran has dealt my contracts for alot of years and wont go anywhere else. 3 also great network never have any issues and any minor issues had have been dealt with quickly an... See more
Company replied
I went into 3 store with family with no intention of joining 3...first of all we had a very warm welcome from staff and as family were buying products i also enquired getting sim only contract if pric... See more
Company replied
Company details
About Three UK - 3Store Accrington
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
25a Broadway, BB5 1ES, Accrington, North, United Kingdom
- 01254237750
4.8
Excellent
71 reviews
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I went into 3 store with family with no…
I went into 3 store with family with no intention of joining 3...first of all we had a very warm welcome from staff and as family were buying products i also enquired getting sim only contract if price was cheaper and it certainly was which added on to my sisters name everything was done fast and efficiently and my sim arrived the next day...keep up the good work guys!!!
24 November 2025
Unprompted review
Reply from Three UK - 3Store Accrington
Hey Nasreen, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Experience at three store
Priyan and kamran were very professional and dealt with my queries efficiently and gave me very good deals in store.
24 November 2025
Unprompted review
Reply from Three UK - 3Store Accrington
We're elated that you were in great hands dealing with Priyan and Kamran :) Thank you for a terrific review, Mary -Scott
Zayn and Camran such sweet hearts today…
Zayn and Camran such sweet hearts today helped me so so much! Thank you so much to you both lovely boys sorted my issue out very quickly xx
20 November 2025
Unprompted review
Reply from Three UK - 3Store Accrington
That's so lovely, Courtney :) We're so glad Zayn and Camran were fab and sweet -Scott
George and kami were exceptional today…
George and kami were exceptional today so friendly and helpful absolutely outstanding service .Thank you guys .
19 November 2025
Unprompted review
Reply from Three UK - 3Store Accrington
Thanks for this amazing 5⭐ review, Catherine. We really do love to hear this! Great work George and Kami 🎉 -Jade
Great staff
12 November 2025
Unprompted review
Reply from Three UK - 3Store Accrington
We really appreciate that, Muhammad. Thank you :) -Scott
George and Jodie at Accrington were…
George and Jodie at Accrington were really helpful and patient. I feel very trusted with three and the people who work there.
8 November 2025
Unprompted review
Reply from Three UK - 3Store Accrington
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
George was very helpful
George was very helpful, friendly and patient.
6 November 2025
Unprompted review
Reply from Three UK - 3Store Accrington
Hello Debra, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
George was amazing super helpful
George was amazing super helpful
Very efficient and knowledgeable
Very happy
6 November 2025
Unprompted review
Reply from Three UK - 3Store Accrington
That's lovely to hear, Miss Holden. We're glad George gave you the attention you deserved :) Thank you for the kind review -Scott
Firstclass attention by George zayn
2 November 2025
Unprompted review
Reply from Three UK - 3Store Accrington
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Went to Accrington store
Went to Accrington store, had great service.
1 November 2025
Unprompted review
Reply from Three UK - 3Store Accrington
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Really Disappointed
I work from home. I have two contracts with three. All my family have three accounts. When you phone 333 it gives you options. When i pressed the option for No Coverage it stated that everything was fine with my BT387PR postcode, but when I got talking to Esha, and a girl on Tuesday they both told me there was maintanance work. The first girl on Tuesday told me everything would be resolved by Wed 10th Sept, Esha today told me that Maybe Friday. I don't have internet at the moment but when i do, i will be leaving THREE a review from hell. Compensation is no good to me. Not being able to answer a phonecall can cost me several hundred pounds.
8 September 2025
Unprompted review
Reply from Three UK - 3Store Accrington
Hi there, we're sad to see your having network issues, we ran a test on the postcode, it shows there's been ongoing works, however these works are to be completed today at 16:00. -John
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