Three UK - 3Store Accrington Reviews 46

TrustScore 4.5 out of 5

4.7

25a Broadway, BB5 1ES Accrington, North, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Friendly face from Kamran who ensured me that they could help set up my I phone properly for me- so grateful for this as I am someone who doesn’t feel confident with phones. Knew straightaway what upg... See more

Company replied

Rated 5 out of 5 stars

Great service every time. Kamran has dealt my contracts for alot of years and wont go anywhere else. 3 also great network never have any issues and any minor issues had have been dealt with quickly an... See more

Company replied

Rated 5 out of 5 stars

Managed to upgrade to new device and save only on other accounts. Good professional staff.

Company replied

Rated 5 out of 5 stars

I went into 3 store with family with no intention of joining 3...first of all we had a very warm welcome from staff and as family were buying products i also enquired getting sim only contract if pric... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Accrington

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 25a Broadway, BB5 1ES, Accrington, North, United Kingdom

  • 01254237750

4.7

Excellent

TrustScore 4.5 out of 5

46 reviews

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Rated 5 out of 5 stars

Managed to upgrade to new device and…

Managed to upgrade to new device and save only on other accounts.
Good professional staff.

31 May 2026
Unprompted review
Three UK - 3Store Accrington logo

Reply from Three UK - 3Store Accrington

Thanks for the awesome review, Mick. We’re really glad to hear our team made your upgrade feel simple and stress‑free. Enjoy your new plan, and thanks for choosing us.-VodafoneThree Social Media Team.

Rated 5 out of 5 stars

Good staff very helpful and friendly…

Good staff very helpful and friendly gave a load of help for us

21 May 2026
Unprompted review
Three UK - 3Store Accrington logo

Reply from Three UK - 3Store Accrington

That’s awesome to hear! 🎉 Finnley, we’re so happy you received such great help from us. Thank you for sharing this! ☺️ -Prabhjeet

Rated 5 out of 5 stars

Staff was really good

Staff was really good

13 May 2026
Unprompted review
Three UK - 3Store Accrington logo

Reply from Three UK - 3Store Accrington

Thank you for your feedback, Ihsan! We’re pleased that our team was able to sort things out for you so efficiently. ✨ -Veronica

Rated 5 out of 5 stars

Excellent experience

Kamran was great, sorted me right out thank you!! Both members of staff were extremely professional, answered all my questions efficiently, explained what all the paperwork was for, provided the best deals on offer & checked that all the equipment was complete. I will certainly recommend them to all my family and friends. Thank you.

12 May 2026
Unprompted review
Three UK - 3Store Accrington logo

Reply from Three UK - 3Store Accrington

Thank you so much for sharing this lovely feedback! We're delighted to hear that you had such a positive experience with Kamran. -Afaq

Rated 5 out of 5 stars

Friendly staff and fantastic

Friendly staff and fantastic - Kamran, Thank you

12 May 2026
Unprompted review
Three UK - 3Store Accrington logo

Reply from Three UK - 3Store Accrington

Hi Fidelis, it is a pleasure to know you had a positive interaction with our team. We are glad Kamran provided top-tier assistance and made your day a bit brighter. -Kishan

Rated 5 out of 5 stars

Amazing experience such historians deal…

Amazing experience such historians deal with my query swiftly. Kamran and Shahid really knows their history

12 May 2026
Unprompted review
Three UK - 3Store Accrington logo

Reply from Three UK - 3Store Accrington

Hi Tim, we are thrilled to hear about the outstanding support you received. It is wonderful that Kamran and Shahid could share their expertise and resolve your request so promptly. -Kishan

Rated 5 out of 5 stars

Excellent customer service very helpful…

Excellent customer service very helpful answering questions and very reassuring.

29 April 2026
Unprompted review
Three UK - 3Store Accrington logo

Reply from Three UK - 3Store Accrington

Usha! We're glad to hear that our team provided a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq

Rated 5 out of 5 stars

3 store Accrington

Kamran and Shahid where brilliant would definitely recommend going in store and sorting everything out, absolutely amazing 👍

27 April 2026
Unprompted review
Three UK - 3Store Accrington logo

Reply from Three UK - 3Store Accrington

Hey Lucas, we’re so glad to hear Kamran and Shahid were able to help and provide you with such great support. Thank you for sharing your lovely feedback. 😊 -Maryalex

Rated 5 out of 5 stars

Five star service today from Amar

Five star service today from Amar, Cameron and Shahed helping us with our business account.

20 April 2026
Unprompted review
Three UK - 3Store Accrington logo

Reply from Three UK - 3Store Accrington

Thank you for sharing your experience, John! It’s wonderful to hear that Amar, Cameron, and Shahed provided such outstanding support with your business account. -Afaq

Rated 5 out of 5 stars

Brilliant team

Brilliant team, really helpful. Thanks to Muskaan, Amaar, and Kamran

15 April 2026
Unprompted review
Three UK - 3Store Accrington logo

Reply from Three UK - 3Store Accrington

Philipa, it’s wonderful to hear how well the team supported you today. Muskaan, Amaar and Kamran clearly made your visit smooth and stress‑free, and we truly appreciate you sharing such uplifting feedback. -Manavata

Rated 5 out of 5 stars

Just looking like a wow

I just visited 3 store in Accrington
Great deal
Funny team
Love it
Great team
Especially Muskaan and kamran they were very friendly

13 April 2026
Unprompted review
Three UK - 3Store Accrington logo

Reply from Three UK - 3Store Accrington

Thank you for the review, Suleman! We truly appreciate you sharing your experience. It’s wonderful to hear that Muskaan and Kamran at our Accrington store helped you secure a deal that met your expectations. -Samad

Rated 5 out of 5 stars

So friendly

So friendly, knowledgeable and helpful would recommend to everyone

12 April 2026
Unprompted review
Three UK - 3Store Accrington logo

Reply from Three UK - 3Store Accrington

Love hearing this, Suzanne 💫 We're delighted our team provided such top-tier support and shared their expertise so effectively. Your recommendation is our greatest compliment ❤️ -Arvind

Rated 5 out of 5 stars

Muskaan and Jodie gave me absolutely…

Muskaan and Jodie gave me absolutely fantastic service. Thanks

11 April 2026
Unprompted review
Three UK - 3Store Accrington logo

Reply from Three UK - 3Store Accrington

Thank you for sharing your experience, Alan! It’s wonderful to hear that Muskaan and Jodie offered such great support. -Afaq

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service! Very helpful and made the transition to getting a new phone very smooth. Kamran was very knowledgeable and very welcoming

2 April 2026
Unprompted review
Three UK - 3Store Accrington logo

Reply from Three UK - 3Store Accrington

Hi Jamie, you’ve just made our day ✨ We’re so glad Kamran’s expertise and friendly approach made everything feel effortless. Enjoy every moment with your new phone 💙 -Samad

Rated 5 out of 5 stars

What an amazing fella shahid the…

What an amazing fella shahid the advisor. Always goes above and beyond. Great team in acctington.

16 March 2026
Unprompted review
Three UK - 3Store Accrington logo

Reply from Three UK - 3Store Accrington

Hi James, we’re pleased to hear Shahid provided attentive care and our Accrington team delivered a seamless, welcoming experience. -Kishan

Rated 5 out of 5 stars

My experience with the colleague Zayn…

My experience with the colleague Zayn was exceptional he went above and beyond!

12 March 2026
Unprompted review
Three UK - 3Store Accrington logo

Reply from Three UK - 3Store Accrington

Hi Husnain, thank you for taking the time to leave such a wonderful review! ⭐ We’re so glad Zayn was able to make your experience smooth and enjoyable. -Neha

Rated 5 out of 5 stars

Great service every time

Great service every time. Kamran has dealt my contracts for alot of years and wont go anywhere else. 3 also great network never have any issues and any minor issues had have been dealt with quickly and efficiently. Honest and reliable always advised best route to take. Cheers guys X

9 March 2026
Unprompted review
Three UK - 3Store Accrington logo

Reply from Three UK - 3Store Accrington

Hats off to you, Gemma! 🎊 Your long-standing loyalty is truly appreciated and it’s brilliant to know that Kamran has provided such dependable, honest guidance over the years. We’re thrilled that the network performance and swift support keep everything running smoothly for you. Thanks for the massive vote of confidence 🎯 -Arvind

Rated 5 out of 5 stars

muskaan and kamran great work

muskaan and kamran, top notch service, their patience and will to help customers is really admirable.

22 February 2026
Unprompted review
Three UK - 3Store Accrington logo

Reply from Three UK - 3Store Accrington

Hey Miss Ehijiakhena, we’re so glad to hear that Muskaan and Kamran were supportive and made everything easy for you. Thank you for the fantastic review! 🎉 -Neha

Rated 5 out of 5 stars

I had an issue that many other three…

I had an issue that many other three stores couldn’t help me with. Until I came here. Kamrahn and shahid are great lads and where able to assist me with ease

16 February 2026
Unprompted review
Three UK - 3Store Accrington logo

Reply from Three UK - 3Store Accrington

Hey.

Thank you. We really appreciate your review. -Pete

Rated 5 out of 5 stars

Fantastic team in Accrington

Fantastic team in Accrington. Excellent service from Muskaan, Kamran and Shahid Thanks

16 February 2026
Unprompted review
Three UK - 3Store Accrington logo

Reply from Three UK - 3Store Accrington

Thank you for sharing this wonderful feedback! We’re delighted to hear that Muskaan, Kamran, and Shahid provided you with excellent service at our Accrington store. Your kind words mean a lot to the team. ☺️ -Prabhjeet

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