Overall not too bad. It certainly cuts through thick branches with ease. The only reason I haven't given five stars is 1) A bit awkward trying to get the chain on, perhaps a two man job 2) with the ex... See more
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About Thompson & Morgan
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Welcome to the official TrustPilot profile for Thompson & Morgan
Thank you for sharing your reviews with us. Your ratings and comments are important to us, as these insights help us to grow and improve, just like the plants we love!
Discover the latest gardening products that will help you transform your outdoor space. From vibrant plants and delicious vegetables to gardening accessories, our selection ensures every gardener, whether novice or expert has something to choose from. Shop on our website or app today.
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Flower Plants, Shrubs and Trees
Flower Seeds
Flower Bulbs
Vegetable Seeds
Vegetable Plants
Fruit Plants
Fruit Trees
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Contact info
Poplar Lane, IP8 3BU, Ipswich, United Kingdom
- 0333 400 0033
- ccare@thompson-morgan.com
- www.thompson-morgan.com
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Good condition and now thriving
Plant arrived well packaged and in good condition. It is now thriving. Very pleased.
I ordered a number of plants most of…
I ordered a number of plants most of which are now thriving very well.
However one fushsia plug arrived worse for wear and died 2 days later. A second died a week later, the 3rd one is growing well with lots of flower buds.
Stunning hanging baskets
I ordered three large hanging baskets this year as I’ve been so pleased with my experience all the previous years. Again, this company did not fail to disappoint. The baskets are stunning, full of gorgeous, healthy blooms that I receive compliments on. Great value for money as I paid £12 per hanging basket on their offer! Swift delivery, well-packaged baskets. Five stars 🌟 ⭐ ⭐ ⭐ ⭐
Great product.
Easy to use website. Condition of product was brilliant. I bought it for my new granddaughter as it had the same name as the plant.
Plants arrived in very good condition…
Plants arrived in very good condition just a good watering then ready to plant straight out. Delivery informed right up till delivered. Packed very well to protect the plants
I complained about your delivery…
I complained about your delivery service for years and asked you to change to a better one, as your wonderful plants were delivered upside down, and often the boxes looked like they had been used in a football match. So bad that I stopped buying from you. A few weeks ago I tried again and found you are using a different delivery service and what a difference. Polite drivers who delivered the boxes with care and consideration, and upright. So glad to see this. I will be back to buy from you again regularly now as your plants are totally tops every time. The bare root Apricot I purchased from you 27 years ago now provides me with 15+kg of fruit every year!!! And pretty much everything in my garden since then is from you. But now I can just plant and enjoy instead of hospitalizing everything and still losing half every time. Yay, good times coming!!!
Mostly good, but the fuchsias all died.
The begonias and petunia hanging baskets were lovely but the fuchsias in teh small hanging baskets all died within a week of receiving them. I did everything I could to revive them, even re-potted them, but nothing worked.
Protective nets
Arrived quickly. Very well packaged with protective nets over the young plants in their packs.
All plants dead on arrival most…
All plants dead on arrival most probably due to weather but. Not encouraging
Speedy delivery and for once it was…
Speedy delivery and for once it was free. Cannot afford usual postage so this was a real treat.
I keep giving T&M a chance
I keep giving T&M a chance, either plants are out of stock (so you pay £6.99 delivery for very few plants) or bulbs that are delivered are just a bag of dust (particularly poppies), I have made a complaint, no reply, next order so many things missing or miss labelled. Customer services are non existent. Such a shame.
First order was unfortunately delayed…
First order was unfortunately delayed in transit and you kindly sent a replacement. They did eventually turn up but in a very poor battered condition. This wasn’t a problem as the replacement was on its way. However the replacement plants were all snapped in half and not fit for purpose
Nice healthy plants
Nice healthy plants, a good price and kept up to date with dispatch details etc
The delivery was quick
The delivery was quick but the product was a little disappointing
Easily contacted staff and helpful…
Easily contacted staff and helpful service.
Delivery suffered from EVRI competency
Excellent service from Thompson and…
Excellent service from Thompson and Morgan
Great choice of plants great value
Wonderful customer service also
Look farward to watching my plants grow from them
Highly recommend
After planting my last order of plants…
After planting my last order of plants within a couple of weeks ago.
I am afraid they died and was a bit upset I am not blaming you it was more off the weather.
Delivery just about on time plants…
Delivery just about on time plants smaller than expected hope they survive
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