Purchased the 16A CEE version with 10m lead. It's rugged , has an informative display of the usual volts, amps, etc. When powered-up it initially displays the cumulative energy (kWh) used to date, th... See more
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🔋 UK Specialists in Portable EV Chargers & Cables Third Rock Energy is a leading UK family-run business dedicated to supplying safe, high-quality electric vehicle charging equipment. Since 2019, we have specialized in premium portable EV chargers and durable Type 2 charging cables specifically designed and rigorously tested for use across the British market. Our commitment to quality ensures we only stock products carrying the highest levels of certification, including UKCA, CE, and TUV. This is the core of our business: providing reliable, certified EV plug-in chargers so you can charge with absolute confidence. Based in Pontefract, West Yorkshire, our team leverages extensive, in-depth industry knowledge to serve EV owners nationwide. We pride ourselves on exceptional customer service, treating every customer, supplier, and partner with the friendly, helpful approach we would expect ourselves. Whether you need guidance on a 3kW 13A charger for your home or advice on a high-power 22kW 3-phase commercial cable, we are always happy to offer expert help with no obligation to purchase. You can contact our UK team directly via email at hello@thirdrockenergy.co.uk or by phone on 0333 772 6098
Unit 4 Tanshelf Industrial Estate, WF8 4PJ, Pontefract, United Kingdom
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I have purchased a 3pin EV charger cable from them. Quick shipping and the quality work very well. The cable come with a storage bag. However, i find that the bag have some problem and contact the company. The company send me a new one in quick manner. Very please for this purchase.

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I received excellent customer service from Third Rock Energy. I had to return an order because of my own mistake and they replied very quickly and efficiently and it was sorted in no time.

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The charging cable was delivered very quickly, and looks extremely well made - plus has all the facilities I need, so I'm very happy.

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good service, and value. this is my second purchase. when i had an issue with the first unit it was replaced quickly so when a second was required it was a no brainer.

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Item showed in stock, paid for it 2 days later they said it was out if stock no ETA, saId they would refund me, 9 days before the refund which was sent with an eCheque ( who does that ??? ).
Very disappointing.

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Reply from Third Rock Energy
Good Company to do business with. Ordered the wrong cable initially but no problem returning it and getting the correct cable. Promt delivery with goods sensibly packaged. Looks good quality, only time will tell.

Reply from Third Rock Energy
I saw the ev cable hook on Amazon.
Just what I needed, and it arrived quickly and tracked. It came supplied with fixings.

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10 metre type 2 granny cable does exactly what it says. What more can you ask for?

Reply from Third Rock Energy

Reply from Third Rock Energy
We purhcased a 10M 13A Type 2 charger cable a back in January 2024. It worked excellently and is well constructed and built. However, unfortunately it then just stopped working out of the blue. I suspect the biblical rain we've been having likely contributed to the cable's demise although the cable itself hadn't gotten wet or obviously damaged.
I then recalled that the cable is advertised with a 1 year warranty, which I was pleasantly surprised to see had actually been updated to a 2 year warranty! I emailed their support and after a brief interaction to troubleshoot that it wasn't a power supply issue a new cable was dispatched to me overnight as a replacement. I genuinely couldn't ask for better service, things go wrong sometimes and I've encountered warranties in the past that are anything but. However in this case, it was an incredibly easy experience to seek a replacement.

Reply from Third Rock Energy
Excellent car charging cable, does exactly what it says on the tin and backed up by a friendly service!

Reply from Third Rock Energy

Reply from Third Rock Energy

Reply from Third Rock Energy
I ordered wrong charger for my car and they sent correct one, no problem, great service

Reply from Third Rock Energy
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