Third Rock Energy Reviews 

344
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the high quality and robust build of the products, noting they are rugged and feel well-made. Many buyers are happy with the excellent performance of the chargers and cables, finding them straightforward and effective for charging. However, some customers noted minor issues, such as one product having missing velcro straps, or requesting a sturdier reel for storage. A few other people also felt that some items were missing components like the storage bag, or that the initial setup required a specific unplugging sequence.

What people talk about most

Product

Consumers find product to be positive, highlighting the exceptional quality, sturdy build, and reliable... See more

Quality

People report positive experiences with quality, highlighting that items are well made from sturdy,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that shipments arrive... See more

User experience

Reviewers mention positive feedback about user experience, highlighting a simple selection process and an... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased the 16A CEE version with 10m lead. It's rugged , has an informative display of the usual volts, amps, etc. When powered-up it initially displays the cumulative energy (kWh) used to date, th... See more

Company replied

Rated 5 out of 5 stars

This EV charger cable is absolutely excellent. Well made, sturdy and rugged. I bought it on recommendation from my EV charger installer so that I can park my EV in the garage whilst it is on charge.... See more

Company replied

Rated 5 out of 5 stars

Charging cable was delivered quickly, well packaged and comes in a high quality padded bag. It is straightforward in use and it performs well. I have tried both the 10 and 13 amp settings, and using a... See more

Company replied

Rated 5 out of 5 stars

Extremely fast delivery; EV charger arrived very well packaged. Product looks and feels good quality. Tested fine first time; easy to use! 10m cable is heavy duty & substantial and included carry bag... See more

Company replied


Company details

  1. Electric Vehicle Charging Station
  2. Auto Accessories Wholesaler
  3. Auto Parts Market
  4. Auto Parts Store
  5. Car Accessories Store
  6. Car Equipment Accessories Store

Written by the company

🔋 UK Specialists in Portable EV Chargers & Cables Third Rock Energy is a leading UK family-run business dedicated to supplying safe, high-quality electric vehicle charging equipment. Since 2019, we have specialized in premium portable EV chargers and durable Type 2 charging cables specifically designed and rigorously tested for use across the British market. Our commitment to quality ensures we only stock products carrying the highest levels of certification, including UKCA, CE, and TUV. This is the core of our business: providing reliable, certified EV plug-in chargers so you can charge with absolute confidence. Based in Pontefract, West Yorkshire, our team leverages extensive, in-depth industry knowledge to serve EV owners nationwide. We pride ourselves on exceptional customer service, treating every customer, supplier, and partner with the friendly, helpful approach we would expect ourselves. Whether you need guidance on a 3kW 13A charger for your home or advice on a high-power 22kW 3-phase commercial cable, we are always happy to offer expert help with no obligation to purchase. You can contact our UK team directly via email at hello@thirdrockenergy.co.uk or by phone on 0333 772 6098


Contact info

4.9

Excellent

TrustScore 5 out of 5

344 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(344)

64 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery went a bit awry

Delivery went a bit awry, one phone call and it was all sorted, outside working hours. Great service and product. Thank you.

9 December 2024
Third Rock Energy logo

Reply from Third Rock Energy

Thank you Andrew, glad we could help

Rated 5 out of 5 stars

Delivery was swift

Delivery was swift, the cable was well packaged. I emailed the company and asked to return my purchase which they readily agreed to. But I then decided to use the cable and it charged my EV with no problems. I’m a very satisfied customer.

24 November 2024
Third Rock Energy logo

Reply from Third Rock Energy

Thank you Robin

Rated 5 out of 5 stars

Great quality and great service

My second purchase was a 10m type 2 charging cable, which was dispatched promptly and arrived well packaged, including carry case. Well made product that works just fine.

24 November 2024
Third Rock Energy logo

Reply from Third Rock Energy

Thanks Andrew

Rated 1 out of 5 stars

STOP ASKING ME TO REVIEW IF I WANTED TO…

STOP ASKING ME TO REVIEW IF I WANTED TO I WOULD HAVE

15 November 2024
Third Rock Energy logo

Reply from Third Rock Energy

Hi Sean, I am very sorry to have caused you any frustration. Review requests are sent via an automated service. I will check to make sure you are not contacted again.

Rated 5 out of 5 stars

Great quality

Easy to order online, fast shipping arrived to following day

15 November 2024
Third Rock Energy logo

Reply from Third Rock Energy

Thank you Jill

Rated 5 out of 5 stars

Easy website to choose and buy from

Easy website to choose and buy from. Rapid delivery and well packaged. Well constructed 3-pin ev charger and delay option works well.

3 November 2024
Third Rock Energy logo

Reply from Third Rock Energy

Thank you Adrian

Rated 5 out of 5 stars

It's an excellent product

It's an excellent product and a quick delivery.
I was looking for a charger with a long cable and that doesn't get overheated. The big benefit is that you can delay the time and charge at the most preferential rate (night-time)

1 November 2024
Third Rock Energy logo

Reply from Third Rock Energy

Thank you

Rated 5 out of 5 stars

I called the company as I wanted some…

I called the company as I wanted some information about EV chargers. The person I spoke to was very informative and spent a lot of time explaining the difference between Third rock chargers and other brands.
In that advice I decided to the charger.

31 October 2024
Third Rock Energy logo

Reply from Third Rock Energy

Thank you

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look