thinkupthemes.com Reviews 98

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 5 out of 5 stars

Been using thinkupthemes.com and Wordpress for many years for five different websites. Very pleased - would recommend.

Rated 4 out of 5 stars

Respect, after paying for the permanent version it could not be upgraded. After we didn't know how to proceed, we needed support. It was only from the second letter that they understood and sent... See more

Rated 5 out of 5 stars

Spent some time playing around with various WP themes, thankfully, I discovered a professional WordPress theme called Ryan Pro, massive tribute to the creators. Really easy to setup and within 30 minu... See more

Rated 1 out of 5 stars

False Advertising! ThinkupThemes.com is the absolute worst website template company. I have contacted their support multiple times about my content not displaying on a page, and they keep directin... See more

Company details

Written by the company

We create awesome WordPress Themes that look great and are easy to use. Over 5 million downloads and counting.


Contact info

3.8

Great

TrustScore 4 out of 5

98 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

No communications

Update 08th March 2024
It is clear to me that Thinkupthemes may never attempt to fix the coding error that is crippling the functioning of the X widget on their template. Oh well, its been a good run with Thinkupthemes, will ride it out for the rest of the year then change over to Themeforest
themeforest.net

Update 13 Feb 2024
Deleted a duplicate review of thinkupthemes here on trustpilot (sorry for this)
Thinkupthemes is terminating my account due to me posting duplicate reviews on Trustpilot.
Problem is still not fixed

All of this a real pity as not only am I a long time user (subscriber) of thinkupthemes, but their themes are really great.

Long time user of my favorite Thinkuptheme, but now considering moving away. They refuse to answer emails. The twitter widget has been broken in their coding for months and months and they refuse to fix it.

Sad really, the customer service that used to be on point, has disappeared.

14 December 2023
Unprompted review
Rated 1 out of 5 stars

They dont respond

Paid for an upgrade of Minamaze- then never got the license. They dont respond to any messages or emails. Had to get a refund via Paypal and change the theme.

19 October 2023
Unprompted review
Rated 5 out of 5 stars

Spent some time playing around with…

Spent some time playing around with various WP themes, thankfully, I discovered a professional WordPress theme called Ryan Pro, massive tribute to the creators. Really easy to setup and within 30 minutes you have a site that's full responsive and completely editable. Since the latest security updates with Wordpress 6.3 had issues with some many themes, nothing against the WP team ofc ...hope your company goes far!

27 September 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely disgraceful.

Absolutely disgraceful.
After telling this company that I was disappointed in their slow response, which took more than the promised 24 hours, they sent me this:

"Account Suspended

Your account has now been permanently suspended for violating our terms of use.

The following site has now been shut down and permanently banned from using any of our themes:

· xxxxxxxxx.com

The decision is final. We wish you a great day. :-)

Kind regards,

Salma"

The theme was purchased and one would imagine that they had no right to do this, but they did.

On no account purchase from this company or even use any of it's themes.

27 March 2023
Unprompted review
Rated 1 out of 5 stars

They are one of the worst companies to…

They are one of the worst companies to deal with if you need help or support.

• They sell WordPress these and have no knowledge of WordPress.
• They know nothing about the themes they supply.
• They offer no support.
• They tell lies.
• They blame other peoples plugins for problems their themes cause.

They are the worst. A 1 star rating is 1 star to many.

24 March 2023
Unprompted review
Rated 5 out of 5 stars

First the Theme was overwhelming

First the Theme was overwhelming! Started playing with it and figured that it was super capable! I was able to do most of it by myself without any help in an afternoon. Very highly recommended if someone wants to have a unique, elegant theme!

5 February 2023
Unprompted review
Rated 1 out of 5 stars

Think Up Themes is a party that is full…

Think Up Themes is a party that is full of nonsense and scam. I bought a theme, but it's not working. They can't solve it, so I asked for a cashback. But they refuse to refund and they can't solve the issue neither. Their support team is giving bad and sad answers.
Don't buy anything at Think Up Themes!

8 January 2023
Unprompted review

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