So impressed by this company! I emailed after placing my order with a special location for the drop off and the chap turned up in the exact place I'd asked and called me to say he was there. He was a... See more
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Review summary
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Timber and sheets materials delivered in first class condition. Nothing warped or damaged. Delivery person very helpful. A small possible improvement would be a call from the driver to say he's on... See more
Easy to order, helpful over the phone, competitive price, delivery was slightly longer than hoped for but nothing that could have been avoided. Overall, very happy and would use them again.
Very quick response to my on line order. Spoke to rep about delivery and was kept upto date with expected times, Delivery driver was very helpful with the delivery which was to an allotment. The pegs... See more
4.6
Excellent
120 reviews
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Product still advertised on website as…
Product still advertised on website as available and was not advised at time of ordering product could not be purchased,
28 April 2026
Reply from The Timber Group
Thank you for taking the time to leave your feedback, and we sincerely apologise for the frustration caused. We appreciate you bringing this to our attention, and the product has now been removed from the website to avoid this situation happening again. Please accept our apologies for the inconvenience, and thank you again for highlighting this so we could resolve it.
Great service
Lovely quality wood, efficient service and most professional and friendly delivery driver. I highly recommend The Timber Group Maidstone.
1 May 2026
Very efficient service
14 April 2026
Highly recommended
An easy purchase, from beginning to end. Easy to use website, lovely staff both on the phone and in person
21 April 2026
Great service
15 April 2026
Friendly delivery driver
10 April 2026
Good quality of shiplap cladding.
Good quality of shiplap cladding.
Quick delivery, all good
30 March 2026
T&G timber cladding.
The timber group had the product in stock and it was competitively priced.
Delivery was good and the delivery driver was very helpful.
Product looks good quality.
A comment relating to the website- I required specific lengths of timber cladding for the project I am undertaking but the website does not inform you what lengths are available. You have to phone the depot to ascertain what is available then record what you require in the comments box when placing your order. The acknowledgement I received did not confirm that I would be receiving specific lengths of cladding, just a total linear metreage. I had to ring the depot for confirmation..
27 March 2026
Building my own workshop
I’m building my own workshop and the guys in store were helpful and happy to negotiate a discount for the price. A Saturday delivery was available that fits around my work schedule making the first of many purchases a pleasant experience
11 March 2026
Great service
Easy to order. I needed to change delivery date twice and Dean was very accomodating. Lovely delivery driver who was very helpful. This isn't my first order so I can state just as good both times.
18 March 2026
Excellent timber
The order was easy and the delivery straight forward.
The quality of the timber is good.
I would definitely order again from this company.
9 March 2026
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