The Spanish Boot Company Reviews 

642
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

These boots are of superior quality, absolute comfort from the first wear (Chelsea Boots). Adore them.

Rated 5 out of 5 stars

I just recently purchased the Mariposa healed leather boots. Wow absolutely amazing. I have several from Fairfax in favour and Penelope Chilvers but you cannot beat the value for money of these boots.... See more

Company replied

Rated 5 out of 5 stars

Beautiful boots. Soft leather, look amazing, great fit. Excellent customer service. I sought advice regarding sizing and actually sized down 2 sizes and the fit is perfect. Can't speak about longevi... See more

Company replied

Rated 5 out of 5 stars

Very timely delivery to the USA. I used the size chart on their website and followed the instructions on measuring for their Women’s Spanish Riding Boots classic: Brown (tread sole) and ordered size... See more

Company replied

Company details

  1. Equestrian Store
  2. Leather Goods Store
  3. Outdoor Clothing and Equipment Shop
  4. Polo Club
  5. Shoe Store
  6. Women's Clothing Store

Written by the company

We offer a collection of Spanish leather boots for equestrian & country pursuits. Stylish yet practical many of the designs are classic and timeless. They are beautifully hand made in southern Spain. As a company we aim and in the most part succeed to provide good customer service responding to emails immediately where possible but certainly within 24 hours (excluding weekends). We are always on the end of the phone to answer all your queries! Statutory refund and exchange policy please refer to terms & conditions.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

642 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(642)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

I love the Spanish Boot Company

This is my third pair of boots from the Spanish Boot Company. They are good quality boots and the staff are very helpful if you contact them for advice. The leather is good and smells like leather should. I recommend this company.

20 March 2020
Unprompted review
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Thanks Beulah for the great feedback

Rated 5 out of 5 stars

great fit & fast shipping

I was worried about ordering, so I was very relieved that the boots fit perfectly. The sizing guide was accurate! I was dreading having to exchange or pay shipping to return them. Shipping was very fast! My boots were delivered to Colorado, USA in 4 days!

11 March 2020
Unprompted review
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Reply from The Spanish Boot Company

Hi Lynn

Thanks for taking the time to write a great review

Rated 4 out of 5 stars

Colour dissapointed ☹️

Bought some boot tassels in the colour stone I was dissapointed as they are a lot darker than in the web site although they are great tassels as I have many others from this company this was the first time I have had any issues with there products .ive not returned them as could not see the point as there was nothing else I was wanting to purchase . There communication by email for the purchase was very good and the postage and packaging was fine as to be expected

23 February 2020
Unprompted review
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Reply from The Spanish Boot Company

Hi there sorry to hear you were disappointed with the colour representation sometimes batches do come in with a different tone. It is difficult to keep changing the images every time we get new stock hence why we do state the colour may vary on the product description.

Rated 5 out of 5 stars

Fantastic boots

Fantastic boots, lovely quality, have purchased three pairs now from the Spanish boot company and have not been disappointed.

21 February 2020
Unprompted review
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Reply from The Spanish Boot Company

Thanks Rita for the lovely review

Rated 5 out of 5 stars

Love this product

Love this product. The red leather tassels look great with my brown boots as they are more rust in colour than red
Am delighted

17 January 2020
Unprompted review
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Reply from The Spanish Boot Company

Hi Chrissie thanks for taking the time to write a review.

Rated 1 out of 5 stars

Sadly I was let down with delivery…

Sadly I was let down with delivery timings. I already have a pair and wanted to buy another one as the quality is excellent. The delivery times kept changing and effectively the time from order to delivery will be three weeks, I think that this is too long as I was not told this when placing my order. In fact when I placed my order the boots were meant to arrive in 3 days. To sum up great boots but chaotic company.

25 December 2019
Unprompted review
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Reply from The Spanish Boot Company

Hi Rozzy I really am so sorry I didn't get your boots to you in time for Christmas. I was promised delivery of the boots before Christmas but was massively let down by the shipping company. I really am sorry for the delivery delay.

Rated 5 out of 5 stars

The boots are perfect and exactly what…

The boots are perfect and exactly what was described on the website. Great quality and fit. Good communication from Spanish Boot company about the overseas delivery. There was a small delay but I appreciated the timely updates. I would definitely order again.

19 December 2019
Unprompted review
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Reply from The Spanish Boot Company

Thank you for taking time to leave lovely feedback

Rated 3 out of 5 stars

Average level of service considering the price tag

Delivery and response times aren’t really as quick as you would expect with an expensive product such as this. I haven’t actually received my boots yet but I’ve been assured they’re lovely!

17 December 2019
Unprompted review
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Hi Rachael sorry we haven't got your boots to you quicker we are just waiting for new stock. We are a small company so are not able to hold a huge amount of stock at any one time. Again apologies for this.... kind regards Emma

Rated 5 out of 5 stars

I received my boots yesterday and could…

I received my boots yesterday and could not be happier! The quality of the leather and workmanship is superb! I was nervous ordering a boot online but the fit is great and as prescribed per measurement. I would recommend and would order again.
Thankyou
Carol
U.S.A.

17 December 2019
Unprompted review
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Thanks Carol for the review and lovely email.

Rated 5 out of 5 stars

Absolutely love my boots !

Absolutely love my boots . Only wide fit boot that is shaped in at ankles giving a tapered look. Quality materials and craftsmanship, can’t rate highly enough!

9 December 2019
Unprompted review
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Hi Ann thanks for your lovely feedback.

Rated 5 out of 5 stars

Beautiful tassels

Beautiful tassels

Top quality excellent

Helen

2 December 2019
Unprompted review
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Reply from The Spanish Boot Company

Thanks Helen for taking the time to write a review

Rated 4 out of 5 stars

Communication and postage- Excellent

Communication and postage- Excellent.
Product - Tassels very nice quality
Keyring however has a rather small clasp so proved difficult to attach to things hence the 4 stars.

2 December 2019
Unprompted review
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Thanks Joe for writing a review sorry you found the clasp a bit small for the purpose you required it.

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