The Spanish Boot Company Reviews 

642
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

These boots are of superior quality, absolute comfort from the first wear (Chelsea Boots). Adore them.

Rated 5 out of 5 stars

I just recently purchased the Mariposa healed leather boots. Wow absolutely amazing. I have several from Fairfax in favour and Penelope Chilvers but you cannot beat the value for money of these boots.... See more

Company replied

Rated 5 out of 5 stars

Beautiful boots. Soft leather, look amazing, great fit. Excellent customer service. I sought advice regarding sizing and actually sized down 2 sizes and the fit is perfect. Can't speak about longevi... See more

Company replied

Rated 5 out of 5 stars

Very timely delivery to the USA. I used the size chart on their website and followed the instructions on measuring for their Women’s Spanish Riding Boots classic: Brown (tread sole) and ordered size... See more

Company replied

Company details

  1. Equestrian Store
  2. Leather Goods Store
  3. Outdoor Clothing and Equipment Shop
  4. Polo Club
  5. Shoe Store
  6. Women's Clothing Store

Written by the company

We offer a collection of Spanish leather boots for equestrian & country pursuits. Stylish yet practical many of the designs are classic and timeless. They are beautifully hand made in southern Spain. As a company we aim and in the most part succeed to provide good customer service responding to emails immediately where possible but certainly within 24 hours (excluding weekends). We are always on the end of the phone to answer all your queries! Statutory refund and exchange policy please refer to terms & conditions.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

642 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(642)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

Although I haven't received my boots yet the customer service is amazing - quick response and very accommodating.

23 November 2020
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Thanks for taking time to feedback much appreciated. Hopefully the boots will be worth the wait!

Rated 5 out of 5 stars

I received my boots quickly

I received my boots quickly. They were beyond my expectations, beautiful design, and excellent quality. Lovely soft leather and perfect fit. They have the "wow" factor. Cannot fault them.

22 November 2020
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Reply from The Spanish Boot Company

Thanks for taking the time to feedback much appreciated.

Rated 4 out of 5 stars

These boots are made for walking!

These are beautiful boots, well priced, well made and comfortable. My only regret is that the leather is so stiff. I had hoped for softer more pliable leather. Service was fabulous. Delivery was swift and efficient.

10 November 2020
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Reply from The Spanish Boot Company

Hi Barbara
I can't see what boots you have I can see a tassel order? The more matt leathers do take a bit more wearing in but they will give you longevity. A bit of sunflower oil and/or wax should help to soften them a bit.

Rated 5 out of 5 stars

great customer service and quality

great customer service and quality , my boots are few years old now (8+) , well worn walking the dogs and still in great condition with the help of Sno Seal. Ordered sunday, arrived 5 days later to Ger.

18 October 2020
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Reply from The Spanish Boot Company

Thanks for taking the time to write a review

Rated 5 out of 5 stars

Amazing.

Really, I mean uber, prompt delivery. Good returns policy. Can’t fault them.

Have been lusting after a pair of boots from them for years. I actually sold a pair of Louboutins to buy them! I’m so glad I did.

Beautiful boots, so stylish. Very, very happy.

17 September 2020
Unprompted review
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Reply from The Spanish Boot Company

Thank you Rachel for such a lovely review

Rated 5 out of 5 stars

Of course the boots are wonderful

Of course the boots are wonderful. The shipping process was a bit rocky but you are in the UK and I am in the US - so....I suppose the distance and many transfers took time. All in all, just glad to have access to your boots. Susan
New Mexico, USA

7 September 2020
Unprompted review
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Reply from The Spanish Boot Company

Thanks Susan for taking time to leave feedback.

Rated 5 out of 5 stars

Great boots and great service

Great boots and great service, always arrive really quickly !

9 August 2020
Unprompted review
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Reply from The Spanish Boot Company

Thanks Jane for taking the time to give us a great review

Rated 5 out of 5 stars

Lovely tassels

Lovely tassels, would be great if they came in boxes for storage.

19 July 2020
Unprompted review
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Reply from The Spanish Boot Company

Thank for taking the time for feedback. Yes we do need a box for them they are just to big for our existing tassel boxes but this is something I am looking into.

Rated 5 out of 5 stars

Spanish Riding Boots

Very timely delivery to the USA.
I used the size chart on their website and followed the instructions on measuring for their Women’s Spanish Riding Boots classic: Brown (tread sole) and ordered size (37) a half size down from what I generally wear and they fit perfectly. So very delighted with these beautifully crafted, high quality leather boots.

1 July 2020
Unprompted review
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Reply from The Spanish Boot Company

Thanks Gloria for the great feedback.

Rated 5 out of 5 stars

Very quick service, lovely boots

Very quick service. Lovely boots as usual, my last pair lasted the best part of ten years. These appear equally well made.

7 May 2020
Unprompted review
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Reply from The Spanish Boot Company

Thank Rowena for taking the time to to write a review

Rated 5 out of 5 stars

My boots are a lovely soft leather

My boots are a lovely soft leather and fit ( to say I went for a lower size to normal)
Next day delivery too

5 May 2020
Unprompted review
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Reply from The Spanish Boot Company

Thanks Gill for taking the time to send great feedback

Rated 5 out of 5 stars

Some of the best boots I’ve ever owned.

Absolutely love these boots. Have just bought a replacement pair for my last ones which I literally wore into the ground. They’re tough, stylish, really well made and they arrived very quickly too.

4 May 2020
Unprompted review
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Reply from The Spanish Boot Company

Thank Yold for the great feedback.

Rated 5 out of 5 stars

Beautiful boots & very efficient…

Beautiful boots & very efficient service! After checking my measurements Emma was able to recommend the correct size whereas I was going to order 1 size too big... Thank you!

28 April 2020
Unprompted review
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Reply from The Spanish Boot Company

Thanks Christel for taking the time to write a lovely review

Rated 5 out of 5 stars

Excellent

I would not hesitate to recommend The Spanish Boot Company. The staff accurately recommended the size of boot that best fit, I was relieved I asked before ordering. Further, the staff is quick to respond and communicate any issues. I also did not expect the boots to be delivered so quickly. I hope to be able to buy a second pair of boots as the quality is really lovely!

28 April 2020
Unprompted review
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Reply from The Spanish Boot Company

Thanks Stephanie for taking the time to write us a great review!

Rated 5 out of 5 stars

Gorgeous Boots

Had a bit of a wait for the specific boots that I wanted, but was told that from the outset. Was some confusion about payment, but they are very personable to deal with and respond quickly. Also, the boots are AMAZING!

27 April 2020
Unprompted review
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Reply from The Spanish Boot Company

Thanks Brenda for taking the time to write a review

Rated 5 out of 5 stars

Very pleasant people to deal with

Very pleasant people to deal with. Efficient, and they kept me informed when my boots were delayed.
The boots are excellent quality.

9 April 2020
Unprompted review
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Reply from The Spanish Boot Company

Thanks for taking the time to leave feedback

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