What an amazing service from The Secret Garden. I ordered a beautiful Nicole Barr necklace, after receiving a marketing email from The Secret Garden (it shows they work)! I placed the order on a S... See more
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See what reviewers are saying
The Secret Garden is my favourite place for jewellery gifts - whether I’m treating myself or others. I’ve been a customer for over 20 years! Milena has an eye for something just a little different a... See more
Ordered a troll bead for a special birthday, arrived really quickly & recipient was delighted. Have just ordered second one as last minute gift paid extra for next day delivery arrived on time. Will... See more
Excellent service speedy delivery. Attractive design lovely coloured bench. Very lightweight however so time will tell if it lasts. Not 100 percent sure worth price. But that being said would buy aga... See more
Company details
Written by the company
The Secret Garden is a jewellery business in Basingstoke owned and run by Milena. Milena imports jewellery: silver and semi-precious stones from Italy and Mexico, and Baltic amber from Poland, as well as designs her own range (Milly 925).
Contact info
12 Winchester Street, RG21 7DY, Basingstoke, United States
- +44 (0) 1256329015
- info@thesecretgarden.uk.com
- www.thesecretgarden.uk.com
4.9
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Good communication throughout from…
Good communication throughout from purchase,despatch and delivery.
10 May 2021
excellent service
Received my purchase quickly but unfortunately had a fault on it, contacted store and explained that I needed a replacement quickly as it was a gift for an upcoming birthday. They Couldn’t have been more helpful, they sent the replacement straight away before they had received my returns. It arrived the next day and they rang me to let me know it was on it’s way. One very satisfied customer xx
9 May 2021
Fast delivery by a method I can collect…
Fast delivery by a method I can collect locally when working. Lovely earrings and came with all the branded packaging from designers.
8 May 2021
What a jewel of a shop.
Competitive price, wide choice and excellent customer service is a true a fair description of "The Secret Garden Designer Jewellery".
I highly recommend this shop that went well above normal expectations when sending a birthday present to a dear friend.
6 May 2021
One of the best customer service I had…
One of the best customer service I had ever seen! Very, very kind and helpful. Thanks a lot.
4 May 2021
all amazing thank you !!!
30 April 2021
Excellent customer service
Excellent customer service. The staff take care to give you the best advice and send out good quality pieces very quickly.
29 April 2021
Was very pleased with my purchases
Was very pleased with my purchases. They arrived the next day first class post. Well packaged and with a free gift bag. Would highly recommend the Secret Garden.
29 April 2021
Bought as a birthday gift
Bought as a birthday gift, ordering was simple and delivery was quick Nomination charms look amazing, very pleased!
27 April 2021
Quite happy with the secret gardens I…
Quite happy with the secret gardens I got 10%off my first order and delivery was prompt
27 April 2021
Fantastic customer service and first…
Fantastic customer service and first class products
27 April 2021
Excellent service
Gorgeous kit Heath jewellery and excellent service and communication from The Secret Garden. Would shop here again.
26 April 2021
All round excellent
I am very happy with my Kit Heath earrings. They were delivered quickly and well packaged, so arrived in pristine condition.
Excellent service, thank you.
25 April 2021
Excellent service
Excellent service. Ordered silver earrings which arrived well packaged and in a lovely box. A gift bag, matching tissue and gift tag also enclosed.
23 April 2021
Lovely earrings
Great website, easy to order, very quick delivery and well packaged. Thanks!
23 April 2021
Great Service
20 April 2021
Great speedy delivery and beautiful …
Great speedy delivery and beautiful charm my friend loved it
18 April 2021
Perfect team ❤🥰😘Thank you
17 April 2021
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