The Ramp People Reviews 

11,227
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,024 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally fast delivery times and the sturdy, high-quality materials of the products that perfectly meet their daily needs. Many people note that the online ordering process is smooth and straightforward, while customer support staff consistently offers friendly and helpful advice before purchases. However, some reviewers were not happy with delivery complications, mentioning that orders occasionally arrived in separate parts or required contacting support to resolve missing items. A few other people also felt that product sizing could be tricky, noting that certain items were occasionally difficult to fit through standard doorways or spaces.

What people talk about most

Product

Users describe positive interactions with product, highlighting the excellent quality and sturdy build of the... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt arrivals and next-day shipping options.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are sturdy, well-made,... See more

Service

Reviewers mention positive feedback about service, expressing high satisfaction with the efficient and... See more

Order

Reviewers highlight positive aspects of the order process, describing clear websites, helpful customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Yesterday, only 48 hours after placing my order, 2 small dog ramps arrived to help my dachshund get up and down. Excellent quality and lots of height options means they are perfect for access to the... See more

Rated 5 out of 5 stars

Spoke to staff for advice before purchase, and also after when amending delivery date. In each case, staff were knowledgeable, articulate, helpful. Needed to get wheelchair user into house that ha... See more

Company replied

Rated 5 out of 5 stars

Good clear measuring instructions on website plus advice on what size ramp to buy. Helpful videos of actual product being put into place in a doorway. Product was in stock so delivery was fast. Pri... See more

Company replied

Rated 5 out of 5 stars

Very user friendly website where it was a simple task to find the product I needed. Great comms which assisted in my decision making. Product delivered at the pre-specified and agreed time and date to... See more

Company replied


Company details

  1. Mobility Equipment Supplier
  2. Disability Equipment Supplier
  3. Manufacturer
  4. Medical Equipment Supplier
  5. Office Equipment Supplier
  6. Safety Equipment Supplier

About The Ramp People

Written by the company

The UKs No.1 Ramp Supplier

  • Over 25 years manufacturing experience
  • Best Price guaranteed
  • Thousands of ramps in stock
  • Next Day Delivery Available
  • Free UK Mainland delivery *2-3 days
  • No quibble 60 days returns
  • Huge range of car ramps, commercial ramps, vehicle ramps, truck ramps, van ramps, disabled ramps, scooter ramps, portable ramps, speed bumps, motorbike ramps, cable protectors and wheelchair ramps

Contact info

4.9

Excellent

TrustScore 5 out of 5

11K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(11,227)

924 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top Class Buying Experience from Start to Finish!!

Very user friendly website where it was a simple task to find the product I needed. Great comms which assisted in my decision making. Product delivered at the pre-specified and agreed time and date to a remote address where my static holiday caravan was located. excellent quality product at a competitive price backed up by excellent customer service.

4 August 2026
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Reply from The Ramp People

Hi

We really appreciate the positive review, thank you for your lovely feedback!

Kind regards
The Ramp People

Rated 5 out of 5 stars

Quick service, exactly what I needed

The product I bought was easy to find on the website, a reasonable price, delivered really promptly and is exactly what I needed. What more would I want?

3 August 2026
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Reply from The Ramp People

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp People

Rated 4 out of 5 stars

Not bad , but customer service need to do good and fast communicate with custoemr

Delivery service
And customer service e need to be
More fast to answer

10 August 2026
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Reply from The Ramp People

Thanks for your review, we appreciate all feedback.

I can see that your order did arrive a day late. We do apologise for this as we were let down by the courier in this instance.

Regarding our customer service needing to be quicker to respond, you emailed us at 9pm outside of business hours, and we responded the next day at 8:45am - we believe this to be an excellent turn around time by our customer service team!

Please do get back in touch if we can assist further.

Kind regards
The Ramp People

Rated 5 out of 5 stars

Robust quality product

Robust quality product, speedy delivery, does the job perfectly. Really happy with it👍

10 August 2026
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Reply from The Ramp People

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp People

Rated 5 out of 5 stars

Excellent dog ramp

Delivered in the promised timeframe. Ramp is sturdy, good quality & the non slip surface is vastly superior to the current one. My dog is much more confident getting in & out of the car. Excellent product, excellent service.

10 August 2026
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Reply from The Ramp People

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp People

Rated 5 out of 5 stars

Found just what I wanted on the…

Found just what I wanted on the webdite, ordered and it arrived on time.

3 August 2026
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Reply from The Ramp People

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp People

Rated 5 out of 5 stars

Very efficient service

Very efficient service. Kept me informed of delivery and it was very quick arriving.
The Ramp is perfect for my aged Rottweiler. It is strong and suitable.

5 August 2026
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Reply from The Ramp People

Hi

We really appreciate the positive review, thank you for your lovely feedback!

Kind regards
The Ramp People

Rated 5 out of 5 stars

Speediest delivery ever!

Speediest delivery ever and great product.
Thank you

7 August 2026
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Reply from The Ramp People

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp People

Rated 5 out of 5 stars

Professional

Very professional

4 August 2026
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Reply from The Ramp People

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp People

Rated 4 out of 5 stars

The package was in two parts

The package was in two parts, unfortunately only Part 2 was delivered on 10 Aug 2026.

I contacted both Parcel Force and The Ramp People about the missing Part 1. You got back to me quite quickly and advised that Part 1 was at the Parcel Force Delivery Depot, in Edinburgh and that it would be delivered in 72 Hrs.

That did happen, so Ramp People thank you!

Cheers. Jimmy B (12/08/2026

6 August 2026
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Reply from The Ramp People

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp People

Rated 5 out of 5 stars

Telephone backup service

Telephone backup service - excellent

6 August 2026
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Reply from The Ramp People

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp People

Rated 5 out of 5 stars

If you want to trace up or down get one

It works like a ramp you start at one level and go up or down as you travel over it . It’s amazing . Who would have created such a miracle . It does the job it was designed for .

29 July 2026
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Reply from The Ramp People

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp People

Rated 5 out of 5 stars

The butterfly ramp

The butterfly ramp was quickly delivered and is really useful, if I was being a bit picky the only negative with the ramp is that it’s fractionally a little too wide, as you have to make sure you door is open really fully, and even then you have to make sure not to scratch the door with it. The f it was a couple of inches narrower it would be perfect, but that’s just me being picky, it’s a good ramp.

3 August 2026
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Reply from The Ramp People

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp People

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