The Private Clinic of Harley Street Reviews 

1,990
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and medical teams for being exceptionally friendly, professional, and reassuring throughout their surgical procedures and treatments. Consumers consistently note that the clinical outcomes are transformative and successful, leaving people feeling thoroughly supported from the initial consultations all the way through to final aftercare. Some reviewers were not happy with post-operative complications and experienced significant difficulties receiving adequate medical attention for their ongoing health concerns. Additionally, some people also noted frustrating problems with unexpected scheduling delays and inconsistent advice given by different members of the organization.

What people talk about most

Staff

Clients share positive opinions on staff, noting that the team is warm, friendly, and professional throughout... See more

Service

Users describe positive interactions with service, highlighting comprehensive consultations, attentive staff,... See more

Customer service

Customers report positive experiences with customer service, highlighting that teams are very supportive,... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the vast majority of their journey was... See more

Product

Customers consistently note positive experiences with product, expressing high satisfaction and appreciation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the moment I went to the Private Clinic I knew I was in safe hands. My surgeon Kavish Maheshwari was absolutely amazing, the confidence I felt before surgery was everything I hoped for. Surg... See more

Company replied

Rated 5 out of 5 stars

So happy with my 'new' foot! Bunion Removal. Quite a remarkable experience. Guided through the process smoothly from my initial phone call of enquiry to after care. Some discomfort, awkwardness and... See more

Company replied

Rated 5 out of 5 stars

My wife found The Private Clinic for me when my varicose veins became worse. My first visit was with my surgeon Mr Kyriakides who scanned my legs and explained clearly what the problem was and the tre... See more

Company replied

Rated 5 out of 5 stars

I've had bunion and hammer toe removal done on both feet by Mr Bianchi. The procedures were well explained in the pre assessment, I could choose the date of surgery. The surgery itself was fine, the l... See more

Company replied


Company details

  1. Plastic Surgery Clinic
  2. Cosmetics Industry
  3. Laser Hair Removal Service
  4. Medical Spa
  5. Private Hospital
  6. Skin Care Clinic

About The Private Clinic of Harley Street

Written by the company

The Private Clinic was established on Harley Street in 1983 and we have since grown into one of the most reputable Cosmetic treatment providers in the UK. With clinics nationwide, we are specialists in Liposuction, Hair Transplants, Cosmetic Surgery, Skin Treatments, Bunion Removal, Varicose Vein Removal and Anti-Ageing for Men and Women, offering our patients the most reputable and sought after Doctors and Surgeons in their fields. Patient satisfaction is our greatest reward, and patient safety is at the core of everything we do. Get in Touch Book a Consultation Call Instagram

The Private Clinic - Specialists in Cosmetic Treatments & Plastic Surgery

Written by the company

Patient satisfaction is our greatest reward
Patient safety is at the core of everything we do
Consistently delivering the highest quality of service and care

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,990)

79 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly surgeon

Punctual appointment, friendly surgeon and nurse, open door to come back, if necessary

10 October 2024
Unprompted review
The Private Clinic of Harley Street logo

Reply from The Private Clinic of Harley Street

Dear M Gallr,

Thank you so much for taking the time to share your experience with us. Your feedback means a lot, and we’re glad to know that you felt supported during your visit. We always strive to create a friendly atmosphere, and it’s wonderful to hear that this resonated with you.

If you ever need anything in the future or have any questions, please don’t hesitate to reach out—we're always here for you!

Kind Regards,

The Private Clinic

Rated 5 out of 5 stars

Otoplasty with Mr Mark Lloyd

I am very happy to have had my Otoplasty op with Mr Lloyd at the Private Clinic. And am very happy with the results.
Upon meeting Mr Lloyd, you are instantly put at ease. Mr Lloyd's demeanor has a very calming effect.
In my first consultation, and even before I referred to my notes. Most of my questions were actually already answered by Mr Lloyd.
Mr Lloyd explained the process very thoroughly. After asking me and demonstrating in front of the mirror about what my ideal outcome would look like. With an in-depth explanation of what the challenges and realistic expectations would be.
On operation day all members of staff were very, very supportive. A big thank you to the support nurse on the day of my op (I think it was Billy). It made a really big difference to talk to you and was calming on the nerves.
I loved the playlist of music in the Theater too 😊
All of the information, head support band and the post op support that was made available, was greatly appreciated and reassuring to have.
And not forgetting Catuscia who has throughout been very instrumental in all the coordination and communication, of all my appointments.
I would highly recommend Mr Mark Lloyd at The Private Clinic. This Clinic is a very professional practice, also has a friendly reception, in a lovely location. They are all an amazing team !

28 September 2024
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Brian,

Thank you so much for taking the time to share your wonderful experience with us. We are absolutely thrilled to hear that you are happy with your Otoplasty results and that Mr Lloyd was able to provide such a calming and informative atmosphere during your consultations.

It’s fantastic to know that our team, especially Billy, made a positive impact on your operation day—supporting you through what can be a nerve-wracking experience is something we strive for! We're also glad you enjoyed the music playlist; we believe it adds a special touch to help our patients feel more relaxed.

Your kind words about Catuscia's coordination efforts mean a lot to us as well; she truly goes above and beyond to ensure everything runs smoothly for our patients.

Thank you once again for recommending Mr Mark Lloyd and The Private Clinic! We appreciate your feedback immensely, as it helps us continue providing excellent care in our lovely location with an amazing team.

Wishing you all the best on your recovery journey!

Kind Regards,

The Private Clinic

Rated 5 out of 5 stars

Dr Ritoo and new assistant are wonderful

As always I had a positive experience. Reception very helpful

Dr Ritoo has been my vascular dr for years. I trust his work and I always enjoy seeing him
His new assistant was fantastic. So kind thoughtful and helpful
Thank you all

5 November 2024
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Sharon,

Thank you so much for taking the time to share your wonderful feedback. We are thrilled to hear that you had a positive experience during your visit.

It's fantastic to know that our reception team was able to assist you effectively, and we truly appreciate your long-standing trust in Dr. Ritoo’s care. He is indeed a valued member of our team!

We’re also delighted that you had such a great interaction with his assistant! We'll be sure to pass along your kind words about their thoughtfulness and support.

Thank you once again for your kind review, ifyou ever need anything in the future or have any questions, please don’t hesitate to reach out—we're always here for you!

Kind Regards,

The Private Clinic

Rated 5 out of 5 stars

Earlobe Repair with Mr Mark Lloyd

I recently attended the Private Clinic for an earlobe repair with Mr Mark Lloyd.

From my first consultation, Mr Lloyd was professional, personable and made me feel at ease. He is truly a gifted surgeon and I could not be happier with my remarkable results.

I also received fantastic aftercare from the team at the Private Clinic and felt like I was in safe hands throughout my clinical journey.

Thank you so much to Mr Lloyd & the entire team at the Private Clinic.

7 September 2024
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Reply from The Private Clinic of Harley Street

Dear Lucy,

Thank you so much for taking the time to share your wonderful experience at The Private Clinic! We are thrilled to hear that Mr Mark Lloyd made such a positive impression on you from your very first consultation, and we completely agree that he is indeed a gifted surgeon.

It’s fantastic to know that you are delighted with your earlobe repair results. Your satisfaction is our top priority, and we’re glad our dedicated team could provide you with exceptional aftercare throughout your journey.

We truly appreciate your kind words about Mr. Lloyd and our entire team—your feedback means so much to us! If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.

Kind Regards,

The Private Clinic

Rated 5 out of 5 stars

Emma was lovely and friendly

Emma was lovely and friendly. She explained everything beforehand and made sure that I was comfortable during my procedure. If I had to make one suggestion it would be perhaps give a patient information leaflet to remind patients of what to expect, or when to seek help ine the event of and untoward occurrence. My results were as expected and I may consider further treatment in the future.

3 July 2024
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Reply from The Private Clinic of Harley Street

Dear Karen,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Emma made you feel comfortable and well-informed during your procedure. It's wonderful to know that her friendly approach had such a positive impact on your visit.

We truly appreciate your suggestion regarding a patient information leaflet. Providing our patients with clear guidance is important to us, and we will definitely consider this idea as we strive to enhance our services.

We're also delighted that you were satisfied with your results! If you decide to explore further treatment in the future, please don’t hesitate to reach out—we're here for you every step of the way.

Kind Regards,

The Private Clinic

Rated 5 out of 5 stars

Absolutely excited service and care…

Absolutely excited service and care from start to finish.

Can highly recommend 👌

8 September 2024
Unprompted review
The Private Clinic of Harley Street logo

Reply from The Private Clinic of Harley Street


Thank you so much for your wonderful review! We're absolutely thrilled to hear that you had such an excellent experience with our service from start to finish. Your recommendation means the world to us, and it truly motivates our team to keep delivering the highest level of care.

If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again soon.

Kind Regards,

The Private Clinic

Rated 5 out of 5 stars

Very happy with my experience at the clinic.

Administrative personnel very efficient. Always responded quickly to any queries.

Andrea Bianchi was charming and did a wonderful job on my foot. His English language was a tad challenging at times, but always charming.

6 June 2024
Unprompted review
The Private Clinic of Harley Street logo

Reply from The Private Clinic of Harley Street

Hello Patricia,

Thank you so much for your wonderful review. We're thrilled to hear that our administrative team was efficient and responsive to your queries – we strive to provide prompt assistance at all times.

It’s also fantastic to know that you had a charming experience with Mr Andrea Bianchi. We appreciate your understanding regarding the language barrier; it’s great to hear that his charm shone through.

Your feedback means a lot to us. If you ever need anything else or have questions in the future, please don’t hesitate to reach out.

Kind Regards,

The Private Clinic

Rated 5 out of 5 stars

Bunion surgery

Dr Bianchi and his team at the Private Clinic works wonders. I had bunions removed from both my feet on separate occasions and I can truly say I am very pleased with the results each time. Both my feet looks amazing and now bunion free. Dr Bianchi has a special technique that doesn’t require pins and he is very professional. His team are very friendly and accommodating. I would recommend Dr Bianchi to anyone who needs their bunions or any foot correction done. I promise you won’t regret it! Thank you all.

3 October 2024
Unprompted review
The Private Clinic of Harley Street logo

Reply from The Private Clinic of Harley Street

Dear Jennifer,

Thank you so much for your wonderful review. We’re thrilled to hear about your positive experiences with Mr. Bianchi and our team. It’s fantastic to know that you are pleased with the results of your bunion removals.

Mr. Bianchi takes great pride in his innovative techniques, and we’re glad they made such a difference for you without needing pins. Your kind words about our team's professionalism and friendliness mean a lot to us; we strive to create a welcoming environment for all our patients.

We truly appreciate your recommendation, and we hope others will feel encouraged by your experience as well. If you ever need anything else or have questions in the future, please don’t hesitate to reach out.

Kind Regards,

The Private Clinic

Rated 5 out of 5 stars

Split ear lobe

My ear lobe was repaired very well after it had split from an ear piercing . It has been 7 weeks since Ive had it done now and it is hardly noticeable as it’s healed really well.
Would definitely recommend Mark Lloyd and his team

27 July 2024
The Private Clinic of Harley Street logo

Reply from The Private Clinic of Harley Street

Dear Sue,

Thank you so much for taking the time to share your experience with us. We're thrilled to hear that your earlobe repair went so well and that it has healed nicely after just 7 weeks. It's wonderful to know that you're satisfied with the results.

Mr Mark Lloyd and our entire team appreciate your kind words and recommendation. We always strive to provide the best care possible, and it's feedback like yours that keeps us motivated.

If you ever need anything else or have any questions in the future, don’t hesitate to reach out. Wishing you all the best!

Kind Regards,

The Private Clinic

Rated 5 out of 5 stars

Mastopexy and implants

I chose to have surgery for mastopexy and implants with the private clinic of Harley street with Mr Di Taranto after researching online and reading reviews. Also using social media to see other people’s experiences. I had seen and read many great reviews about Mr Di Taranto prior to my first appointment with him. At my initial appointment I was so nervous but Mr Di Taranto made me feel very comfortable. We thoroughly discussed my wishes and he gave his expert opinion. I was very happy and booked surgery. I had another appointment 1 month before surgery to confirm the procedure.
The day of the surgery I arrived at the hospital and was welcomed by staff and promptly admitted. All of the nurses we ever so helpful and friendly. Like no other medical procedure I have ever had. I saw Mr Di Taranto prior to surgery. He talked me through everything and I felt it such good hands and was more excited than nervous. The surgery went as smoothly as expected and Mr Di Taranto gave me a sneak peak when I was awake. The whole surgery went without any complications and I was discharged later that day. My follow ups with the out patient nurses were always prompt and very informative. My recovery all in all was very plain sailing. I had my last check up with Mr Di Taranto 12 weeks after surgery and we both agreed that the results were brilliant and I am beyond happy. I would recommend the Private clinic and Mr Di Taranto to anyone considering breast surgery. Especially if they are looking into mastopexy and implants. All the staff and medical team at the private clinic were all wonderful.

20 July 2024
Unprompted review
The Private Clinic of Harley Street logo

Reply from The Private Clinic of Harley Street

Dear Rebecca,

Thank you so much for sharing your wonderful experience with us. We're thrilled to hear that your journey with Mr Di Taranto and our team at The Private Clinic on Harley Street was such a positive one.

It’s fantastic to know that you felt comfortable from your very first appointment, and we’re glad that Mr Di Taranto could provide you with the guidance you needed to make informed decisions about your surgery. Our staff takes great pride in creating a welcoming environment, so it’s heartwarming to hear that their friendliness made a difference during your visits.

We are delighted that everything went smoothly on the day of your surgery, and it's great to know that you're beyond happy with the results! Your recommendation means the world to us, especially for those considering similar procedures.

If you ever have any more questions or need assistance in the future, please don’t hesitate to reach out. Wishing you all the best as you continue on this exciting journey.

Kind Regards,

The Private Clinic

Rated 5 out of 5 stars

Staff are kind and compassionate and…

Staff are kind and compassionate and knowledgeable I can't thank him enough made me feel at ease on the day of procedure.
Highly recommend

2 September 2024
Unprompted review
The Private Clinic of Harley Street logo

Reply from The Private Clinic of Harley Street

Dear Cheryl,

Thank you so much for your wonderful review. We’re thrilled to hear that our staff made you feel at ease during your procedure. Their kindness, compassion, and expertise are truly what sets us apart, and it’s fantastic to know that they left such a positive impression on you.

Your high recommendation means a lot to us. If you ever need anything in the future or have any questions, please don’t hesitate to reach out. We’re here for you!

Kind Regards,

The Private Clinic

Rated 5 out of 5 stars

Thank you!! Mr Llyod and his team

Mr Mark Lloyd (cosmetic ear surgeon) literally changed my life. Thank you so much for looking after me and helping me getting rid of my biggest complex, thank you to Cat Digregorio​ too,​ his patient coordinator, for always being nice and helpful, same goes to receptionists and nurses !

I felt understood and supported through the process, the operation and results were above my expectations.

It’s now time to show off my new ears !

7 September 2024
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Reply from The Private Clinic of Harley Street

Dear Paula,

Thank you so much for your wonderful review! We are thrilled to hear that your experience with Mr. Mark Lloyd has been life-changing for you. It’s fantastic to know that you felt understood and supported throughout your journey, as that is exactly what we strive for.

We will certainly pass along your kind words to Cat Digregorio, our amazing patient coordinator, as well as our receptionists and nurses—they will be delighted to hear how much their efforts made a difference in your experience!

Congratulations on showing off your new ears! If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.

Kind Regards,

The Private Clinic

Rated 5 out of 5 stars

My experience was just excellent and…

My experience was just excellent and I’m delighted with the results. From start to finish I was very well looked after, but the final look is quite amazing. I would not have predicted such an improvement to my shape and confidence. I feel 10 years younger and can get into all my party gowns for the cruises I have lined up. I’m in my 60 s but other think I look so much younger and know I truly feel it. Thank you Michael, Kerry and the whole team. X

15 August 2024
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Reply from The Private Clinic of Harley Street

Dear Elizabeth,

Thank you so much for your wonderful review! We’re pleased to hear that your experience was excellent and that you’re delighted with the results! It’s fantastic to know that our team, including Michael and Kerry, provided you with such great care from start to finish.

Your newfound confidence and feeling of youthfulness truly warm our hearts! We love hearing that you can now fit into all your party gowns for those exciting cruises ahead—what a fabulous way to celebrate!

Thank you once again for sharing your journey with us. If there’s anything more we can do for you in the future, please don’t hesitate to reach out!

Kind Regards,

The Private Clinic

Rated 5 out of 5 stars

Hernia Repair with Mr Tahir Hussain

I underwent an Open monolateral primary inguinal hernia repair with Mr Tahir Hussain at The Private Clinic of Harley Street. During the initial consultation Mr Hussain detailed what would happen on the day of the procedure as well as the recovery and aftercare. He had a great sense of humour and made me feel at ease throughout the consultation and also on the day of the surgical repair. The follow up appointment soon after the repair was with Daniela, a kind nurse, who again provided a lot of valuable and caring advice to hasten recovery.

I therefore highly recommend Mr Hussain and his team.

4 July 2024
The Private Clinic of Harley Street logo

Reply from The Private Clinic of Harley Street

Thank you so much for taking the time to share your wonderful experience with us! We’re thrilled to hear that your hernia repair journey went smoothly and that Mr Tahir Hussain was able to make you feel at ease with his great sense of humour.

It’s fantastic to know that Daniela also provided valuable support during your recovery—our team is dedicated to ensuring our patients receive compassionate care every step of the way.

Your high recommendation means a lot to us, and we’re grateful for your trust in our services. If you have any further questions or need assistance in the future, please don’t hesitate to reach out!

Kind Regards,

The Private Clinic

Rated 4 out of 5 stars

Last appointment before closure

I have to say when i first booked my appointment with Amanda she made me feel at Ease. She explained clearly what would happen and at anytime i felt uncomfortable she would stop.
I continued to have a couple of treatments done.
I travelled over 3 hours for each appointment and was never felt rushed when i arrived. Amanda was always friendly and professional on every visit. Im sad that the Clinic is closing as i now need to find an alternative place to go. But will there be another Amanda??? i doubt it.

17 September 2024
Unprompted review
The Private Clinic of Harley Street logo

Reply from The Private Clinic of Harley Street

Dear Lisa,

Thank you so much for taking the time to share your wonderful experience with Amanda. We're thrilled to hear that she made you feel at ease during your appointments and that her friendly, professional approach left such a positive impression on you.

We understand how important it is to have someone you trust when it comes to treatments, especially after travelling such a long distance. It’s heartwarming to know that Amanda was able to provide you with comfort and clarity throughout your visits.

We're genuinely sad too about the clinic closing, and we will miss all our amazing clients like yourself! While we can't promise another Amanda, we encourage you to keep an eye out for updates from us in case new opportunities arise in the future. You are also more than welcome to continue treatment in one of our other locations although we appreciate the distance may be too much.

Thank you once again for your kind words! We wish you all the best in finding a new place that meets your needs.

Kind Regards,

The Private Clinic

Rated 5 out of 5 stars

100% successful treatment

I was waiting for a NHS referal appointment for over a year. I decided to go private, but how do you choose? I went to trustpilot and the best results were for the Private Clinic of Harley St.
I contacted reception and they soon arranged a consultation with an excellent consultant surgeon Mr Amit Patel. The consultation went very well, all the options were explained and any questions answered, with no pressure to go ahead with the rafaelo procedure. I felt confident enough to have the procedure, which was 100% successful.
I can highly recommend this company. They take care of you all the way through the procedure and after.

23 September 2024
The Private Clinic of Harley Street logo

Reply from The Private Clinic of Harley Street

Dear Steve,

Thank you for taking the time to share your experience with us. We are delighted to hear that you found our services at The Private Clinic of Harley Street to be satisfactory, especially after your long wait for an NHS referral.

We understand how challenging it can be to make decisions regarding healthcare, and we’re glad that our team was able to assist you in navigating this process smoothly. It’s wonderful to know that Mr Amit Patel provided you with clear explanations and addressed all your questions without any pressure—this is exactly the level of care we strive for.

We are thrilled that your Rafaelo procedure was 100% successful, and we appreciate your high recommendation of our clinic. Your satisfaction is our top priority, and it’s rewarding to know that we were able to support you throughout your journey.

If you have any further questions or need assistance in the future, please don’t hesitate to reach out.

Kind Regards,

The Private Clinic

Rated 5 out of 5 stars

A great experience at the Birmingham clinic

I recently had an otoplasty (ear pinning) at The Private Clinic of Harley Street, and I can’t recommend them highly enough! From the initial consultation to the post-op care, the entire experience was fantastic.

Ms. Sameena Hassan was my surgeon, and she was absolutely incredible. She took the time to explain every step of the procedure and answered all my questions with patience and expertise. Her professionalism and warmth made me feel completely at ease.

I also want to highlight the Birmingham team, who were equally amazing. Their support and care made the whole process smooth and comfortable. The clinic itself is pristine and welcoming, which adds to the overall positive experience.

The results have exceeded my expectations! I feel so much more confident, and I’m grateful to Ms. Hassan and the entire team for their support throughout the process.

If you’re considering an otoplasty, I wholeheartedly recommend The Private Clinic of Harley Street and Ms. Sameena Hassan. You’ll be in great hands!

30 July 2024
The Private Clinic of Harley Street logo

Reply from The Private Clinic of Harley Street

Dear Mateen,

Thank you so much for taking the time to share your wonderful experience with us at The Private Clinic. We are thrilled to hear that your Otoplasty journey was so positive, from your initial consultation through to your post-operative care.

We are especially pleased that Ms Sameena Hassan made such a significant impact on your experience with her professionalism and warmth; she truly is dedicated to ensuring her patients feel informed and comfortable throughout their procedures. Your kind words about our Birmingham team also mean a lot, as they work diligently to provide exceptional support every step of the way.

It's fantastic to know that you found our clinic pristine and welcoming—creating a comfortable environment is very important to us. Most importantly, we are delighted that the results have exceeded your expectations and contributed positively to your confidence.

Thank you once again for recommending us so highly. If you ever have any further questions or need assistance in the future, please don’t hesitate to reach out.

Kind Regards,

The Private Clinic

Rated 5 out of 5 stars

Highly commended, superb care & professionalism

The Private Clinic in Harley Street London & Mr.Mark Lloyd came highly recommended. I received superb treatment & care from all the team, explanations and follow-up procedures were delivered professionally and I am extremely grateful to all concerned in my care. I wouldn’t hesitate to recommend.

17 August 2024
The Private Clinic of Harley Street logo

Reply from The Private Clinic of Harley Street

Dear Elizabeth,

Thank you so much for taking the time to share your experience with us at The Private Clinic on Harley Street. We are thrilled to hear that you received superb treatment and care from our team, and we greatly appreciate your kind words about Mr Mark Lloyd.

It is our priority to ensure that all our patients feel well-informed and supported throughout their journey, so we are delighted that you found our explanations and follow-up procedures professional and thorough.

Your willingness to recommend us means a great deal, not only to Mr Lloyd but also to everyone here at The Private Clinic. Thank you once again for your feedback.

Kind Regards,

The Private Clinic

Rated 5 out of 5 stars

Emma has been fantastic throughout my…

Emma has been fantastic throughout my treatment plan. Very knowledgeable,friendly and offered excemplar service would highly recommend.

17 September 2024
The Private Clinic of Harley Street logo

Reply from The Private Clinic of Harley Street

Dear Jason,

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Emma has made such a positive impact during your treatment plan. Her knowledge, friendliness, and commitment to providing exemplary service truly set her apart.

Your recommendation means a lot to us, and we will be sure to pass along your kind words to Emma. If there’s anything more we can do for you or if you have any further feedback, please don’t hesitate to reach out.

Kind Regards,

The Private Clinic

Rated 5 out of 5 stars

Otoplasty surgery with Dr Mark Lloyd

I had Dr Mark Lloyd perform my Otoplasty surgery. He made me feel at ease from consultation to surgery. Cat was also really helpful in keeping me up to date with appointments and supporting me throughout. All the nurses were so kind and caring and made me feel really comfortable. I am so grateful and happy with my surgery. Dr Mark Lloyd is very talented and my ears turned out exactly how I wanted them too. The aftercare was minimal and I would recommend the surgery to anyone who was thinking about having it done.

27 July 2024
The Private Clinic of Harley Street logo

Reply from The Private Clinic of Harley Street

Dear Samantha,

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Mr Mark Lloyd and our dedicated team were able to provide you with such a positive journey from consultation through to your Otoplasty surgery.

It’s wonderful to know that Cat was able to keep you informed and supported throughout the process, and we truly appreciate your kind words about our nursing staff. Ensuring our patients feel comfortable and cared for is a top priority for us.

We are delighted that you are happy with the results of your surgery and that it met your expectations. Your recommendation means a lot, as we strive to help others who may be considering similar procedures.

If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thank you once again for your feedback.

Kind Regards,

The Private Clinic

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