Ordered a couple times from the podblock and will definitely keep on ordering, some amazing flavours and most of the time great quality !!! I have encountered ripped or snus which has been dried... See more
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Great customer service, loads to choose from… been stung and scammed by other sellers so great to find a reliable supplier at reasonable prices. Been using The Pod block now for a number of years. No... See more
Company replied
I have been waiting for 3 months for my order, no news, no way to contact them, everything I send to them fails to deliver. This is a scam everyone do not order anything from these guys.
I've just ordered from The Pod Block for the 1st time and I'm very impressed with the quality of service. Ordered 19th Oct received 21st Oct. I had to contact customer service after I had an issue wit... See more
Company details
Written by the company
The Pod Block is a newly established business based inside of the United Kingdom. With one goal! To supply HIGH quality Nicopods (nicotine pouches).
Contact info
Office 1, Izabella House, 24-26 Regent Place,, B1 3NJ, City Centre, Birmingham, United Kingdom
- 0121 798 0169
- info@thepodblock.co.uk
- www.thepodblock.co.uk
3.3
Average
222 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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I didn’t get my package
I didn’t get my package, nor any delivery or tracking information
29 May 2024
Reply from The Pod Block Ltd
Hey Arthur,
Have you checked the tracking number via email? Or have you checked it via your account when you login?
Kind Regards
The Pod Block Team✌️
Products not received
I didn’t receive the products I ordered. Not sure what went wrong however, there was minimal communication about an arrival date or when to expect the parcel. Not sure if the products are still in transit but once again, I haven’t received any communication. Quite disappointing.
5 June 2024
i orderd on 3 may no shipping number yet
12 May 2024
Unprompted review
Reply from The Pod Block Ltd
Hello,
Please check your spam folder for the tracking number, if you still haven't received it, email your order number or full name and address: to info@thepodblock.co.uk
Kind Regards
Matthew - Sales Manager
ordered 24 hr tracked royal mail and…
ordered 24 hr tracked royal mail and they didnt send me the tracking number until 3 days after,they also sent the wrong flavour snus and wasn’t notified about it.bad customer service for a small business
31 March 2024
Reply from The Pod Block Ltd
Hey,
We are sorry to hear you didn't enjoy your experience.
::UPDATE::
One of our colleagues has now resolved the situation for you.
We are glad to hear you are still purchasing off our store, and are satisfised with all the orders.
Please update your review when you have the chance.
Thank you
Matthew - Sales Manager
I have been waiting 2 weeks for 4 pots…
The very polite sales manager sent me a message regarding the delay and was very kind and helpful wonderful store to order from and very polite workers
16 February 2024
Reply from The Pod Block Ltd
Hi,
Thank you for your feedback, we appreciate it :)
Kind Regards
The Pod Block Team
Reply from The Pod Block Ltd
Hey,
We tried contacting you on your phone, however we never received a response.
We ran out of Pablo Banana Ice and contacted you to see what other replacement you would have liked as an alternative.
We appreciate this is a longer turnaround than our standard 24hour delivery, however our stock for Pablo Banana Ice ran out and has been taking longer to arrive than expected.
Please contact us on
+44 7309 967696
We will give you 5 extra tubs for the delay and a £10 voucher our store.
Kind Regards
Matt - Sales Manager
Good service
Bought from them multiple times, always dispatched quickly and I like the spend £35, get free 24hr delivery offer they have so I can get my snus quickly :)
2 February 2024
Unprompted review
Reply from The Pod Block Ltd
Hi,
Thank you for your feedback, we really appreciate it :)
Kind Regards
The Pod Block Team
Fast shipping and good prices…
Fast shipping and good prices definately recommend
25 January 2024
Unprompted review
Well not really the company’s fault but…
Well not really the company’s fault but snus without tobacco is illegal in Norway.I hope that in the future they will remove norway from the country’s that they ship to so if others in norway try to purchase they won’t get their snus taken away. But still kinda my fault for not checking in the first place.
29 December 2023
Reply from The Pod Block Ltd
Hi Mikael,
We are sorry to hear to you didn't receive your order, and will have Norway removed from our site.
Kind Regards
Matthew - Sales Manager
The Pod Block Team✌️
Delivery is quick with great service as…
Delivery is quick with great service as it gives
You recommendations similar to items already in basket and gives you offers when brought up in bulk
28 December 2023
Reply from The Pod Block Ltd
Hi,
Thank you for your feedback, we really appreciate it :)
Kind Regards
The Pod Block Team
10/10 used for few years
26 December 2023
Reply from The Pod Block Ltd
Hi,
Thank you for your feedback, we really appreciate it :)
Kind Regards
The Pod Block Team
Great quality, friendly and fast
Great quality, fast delivery, friendly service!
23 December 2023
Unprompted review
Reply from The Pod Block Ltd
Hi,
Thank you for your feedback, we really appreciate it :)
Kind Regards
The Pod Block Team
good snus quick delivery
delivery really quick barely 2 days snus is great but be careful this stuff strong as hell
22 December 2023
Unprompted review
Reply from The Pod Block Ltd
Hi,
Thank you for your feedback, we really appreciate it :)
Kind Regards
The Pod Block Team
Always on time and has the best snus in…
Always on time and has the best snus in brum
9 December 2023
Unprompted review
Reply from The Pod Block Ltd
Hi,
Thank you for your feedback, we really appreciate it :)
Kind Regards
The Pod Block Team
Reply from The Pod Block Ltd
Hi,
Thank you for your feedback, we really appreciate it :)
Kind Regards
The Pod Block Team
Great buissness
Great buissness, easy to use website , fast shipping and multiple selections ! I would recommend
8 December 2023
Unprompted review
Reply from The Pod Block Ltd
Hi,
Thank you for your feedback, we really appreciate it :)
Kind Regards
The Pod Block Team
Received everything but one was…
Received everything but one was supposed to be frosted mint instead of passion fruit , apart from that all good 👍🏽
7 December 2023
Unprompted review
Reply from The Pod Block Ltd
Hi,
Thank you for your feedback, we really appreciate it :)
Kind Regards
The Pod Block Team
highly recommended!!
Amazing products and shipping was quick!! Definitely going to repurchase from hereee
26 November 2023
Reply from The Pod Block Ltd
Hi,
Thank you for your feedback, we really appreciate it :)
Kind Regards
The Pod Block Team
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