Been charged 7 quid for next day delivery and received the item over 6 days after Update : received the good, which was faulty and loud and asked the customer service for a return label, 4 times em... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Received the 'Candy Pack' of three trimmers. I opened the foil shaver first and it didn't cut a single hair, flimsy cheap rubbish. I didn't even bother opening the other two items. I have since com... See more
Company replied
Bought clipper that came broken! Contacted customer service they said it’s not a biggy and they should cut hair fine!After that “as a one off” they suggested to send me a replacement blade only and... See more
Company replied
I received a dead on arrival product. A shaver that wouldn’t function or charge. Tech support insisted I repeat the same trouble shooting steps multiple times, and when the shaver wouldn’t start they... See more
Company replied
1.9
Poor
193 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically replies within 48 hours
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A cut above the rest!
Great range of high quality clippers, reasonably priced and excellently packaged. Received my order with zero fuss and couldn't be happier, the results speak for themselves. Looking forward to purchasing more tpob gear!
21 April 2023
Unprompted review
Reply from Thepissedoffbarber
Hey Davvy thanks so much for taking the time to let us know and happy to hear you will return to TPOB
AVOID AT ALL COSTS
These guys are completely unprofessional. Placed an order a month ago and the item hasn't arrived. I've emailed TPOB 5x times and they have only replied once. Worse still they just keep on saying wait another week over and over again on their websites chat now. I've asked for a tracking number several times and they have not provided me with one. When I was getting nowhere with their non existent customer service, I had to raise a cashback claim, to which they provided a random tracking number that was completely unrelated to my purchase showing as delivered 42+ miles away from my address. This action shows they are prepared to be fraudulent and provide wrong information in order to attempt to fudge and manipulate the selling process. These guys are as unreasonable as they are intelligent. I feel like I am dealing with a brick wall. 1 month later and I still haven't received a refund. AVOID AT ALL COST
14 January 2023
great customer services ordered a…
great customer services ordered a goblin clipper super fast shipping
23 January 2023
Unprompted review
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