Smooth transaction at every step of the way. Ordering process was easy with ongoing regular communication and prompt delivery. Packaged well with polite deliverer, Harry! Products perfect for a 5:2 di... See more
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Review summary
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Lots of variety and very tasty! I cannot recommend the New You Plan highly enough! There is a huge variety of meals including shakes, soups, bars, savoury meals, breakfasts and sweet meals plus a wi... See more
Company replied
Food replacements are good, better tasting than expected, and lots of variety, I like the soup's , Shake drinks, and the bars. Satisfying as not hungry after them, and the water flavours are great to... See more
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Delivery was a little slow this time, but i put that down to DPD, who changed delivery time. Disappointing that my favourite Coffee Creme shake, Toffee bar and Cookies and Cream bar were out of stock... See more
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Company details
Written by the company
The founder of the company, Julie-Ann Muldoon established The New You Plan in October 2009. Her inspiration, enthusiasm and dedication to the company were born out of her own experience of a Total Food Replacement (TFR) diet. Julz wanted to help others achieve their weight loss goals in the same way with one major difference – to provide the best experience possible while you work on creating the best ‘You’ possible. From this her ethos was born, this is to help people by giving them the tools, support and motivation to actually achieve what they set out to do. The New You Plan diet works on the same principle as other weight loss companies that offer a Total food replacement (TFR), Very Low Calorie Diet (VLCD) programmes. This however is where the similarities end. You will receive ongoing support from ‘The New You Plan Team’. Our list of support tools for customers is so expansive you will be able to find something new to excite you literally every day that you are on your weight loss journey. These include, blogs, Success Story’s including interviewee tips, webinars, coaching programmes, the private and exclusive Secret Slimmers group on Facebook to name but only a few. The excellence of our products is guaranteed by complying with the following regulations: Compliance with NICE clinical guidelines covering obesity and very low calorie diets. Compliance with EU Directive 2009/39/EC and of the Council of 6 May 2009 on foods intended for particular nutritional uses. Compliance with Commission Directive 96/8/EC of 26 February 1996 on foods intended for use in energy-restricted diets for weight reduction, as amended. Our products also adhere to Codex standards for formula foods for use in very low energy diets for weight reduction – CODEX STAN 203-1995.
The New You Plan
Written by the company
- Best Support in the Industry
- With our amazing online community operating through a completely private group on Facebook there is literally almost always someone there to support you. We have excelled too in this area by having doting staff who are always keen to help by phone, email and live chat on our website!
- Highest Quality Products
- Our products are nutritionally complete and manufactured from pharmaceutical standard ingredients to be used as part of a TFR, VLCD, ketogenic diet. What this means is that if you have four of our Total Meal Replacement Products in a day, your total daily calorie intake will be under 800kcal and the products themselves are specially designed to safely put your body into ketosis! There is no faster, healthier way to lose weight with our plan ensuring you get 100% of your RDA’s.
- The New You Plan as a community driven company
- As mentioned in our support section, we are very customer focused and as such we have a loyalty system in place that rewards you not only for coming back to us time and time again but we reward you for sharing your interest in us. Every time you order, or indeed every time you refer a new friend you will bank points with us which can be redeemed as a cash sum against your order at our checkout. In the instance of you referring a friend they too will be rewarded just for being friends with an existing member – YOU :)
- Losing weight is a journey not a race
- We understand this more than anyone as 90% of the people working at The New You Plan have been on the diet. For this reason we will mentor you through each step and each phase of this plan. We will be there for you long after you have left the plan. We do this as a free service to you in our secret Maintenance group who are there for you to help you avoid returning to old habits.
- Secure and discrete delivery
- Our parcels will arrive to you in a completely plain box, with no mention of our company name. This means that if you work all day and need your pack to be delivered to this address there is no risk of prying eyes discovering the contents of the box. We have also taken our time choosing our courier company and they have proven themselves time and time again. Should the worst happen we will be quick to resolve the matter with minimal interruption to your diet.
Contact info
Unit 73, CIDO Business Complex, BT63 5WH, Portadown, United Kingdom
- 02838 330720
- support@thenewyouplan.com
- www.thenewyouplan.com
4.5
Excellent
23K reviews
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Omg what amazing products lots of…
Omg what amazing products lots of choices I lost 5lb in the first week. I'll be sticking with the products they have
24 June 2026
Reply from The New You Plan
Hi Emma
Thank you so much for your amazing 5 star review 💛
Wow, 5lb lost in your first week is a fantastic start. We’re so pleased to hear you’re loving the products and enjoying the variety of choices available.
It’s wonderful to know you’ll be sticking with the plan, and we’re so happy to be part of your New You journey.
Thank you for taking the time to share your lovely feedback.
Warm regards
The New You Team 💛
Products are 5 star
Products are 5 star. First time I have used Royal Mail rather than DPD but it will be the last. 48 hour delivery took 4 days and was more expensive. I think you need to review your contract with ROYAL MAIL.
27 June 2026
Reply from The New You Plan
Hi Anne,
Thank you so much for your 5 star review 💛
We’re delighted to hear you rate the products 5 star, that really means a lot to us.
We’re sorry there was some confusion around the Royal Mail delivery timeframe. As your order was placed over the weekend, we were unable to dispatch it until our couriers collected on Monday. The 1 to 2 working day delivery timeframe then applies from dispatch, so your order did arrive within the expected delivery window.
We completely understand that waiting over a weekend can make delivery feel longer, and we really appreciate you sharing your feedback with us.
Thank you again for your support, Alex.
Warm regards
The New You Team 💛
Reply from The New You Plan
Hi Sally
Thank you so much for your lovely 5 star review 💛
We’re so pleased to hear you’re finding the diet good and easy to follow. That’s exactly what we want the plan to feel like, simple, supportive and manageable.
Thank you for taking the time to share your feedback. We really appreciate it.
Warm regards
The New You Team 💛
Reply from The New You Plan
Hi Mary-Ann
Thank you so much for your lovely 5 star review 💛
We’re so pleased to hear you received excellent service. Your kind words mean a lot to us and we really appreciate you taking the time to share your feedback.
Warm regards
The New You Team 💛
I am just so happy to have so many…
I am just so happy to have so many great options to choose from. I control my weight by choosing the number of meals I have a day depending on my mood. Some days your will power is stronger!!!! The thing is to not feel guilty . We are human.
26 June 2026
Reply from The New You Plan
Hi Lee
Thank you so much for your lovely 5 star review 💛
We’re so pleased to hear you’re happy with the variety of options and that New You helps you feel more in control of your weight.
We absolutely love your reminder about not feeling guilty too. Some days feel easier than others, and you’re right, we are all human. What matters most is finding a routine that feels manageable and getting back on track when you need to.
Thank you for sharing such honest and encouraging feedback.
Warm regards
The New You Team 💛
Fast delivery loveling the shakes &…
Fast delivery loveling the shakes & snacks .being honest I don't think the evening meals are for me.ill do my own on them.
18 June 2026
Reply from The New You Plan
Hi Ann
Thank you so much for your lovely 5 star review 💛
We’re so pleased to hear your order arrived quickly and that you’re loving the shakes and snacks. We really appreciate your honesty about the evening meals too, as we know taste can be very personal.
It’s great that you’ve found what works best for you and can enjoy the products alongside your own meals. Thank you for taking the time to share your experience.
Warm regards
The New You Team 💛
Reply from The New You Plan
Hi Lyn
Thank you so much for your lovely 5 star review 💛
We’re so pleased to hear you’re enjoying the products and the choice of flavours. It’s also great to know your order arrived quickly and was well packaged.
Thank you for taking the time to share your experience. We really appreciate your kind feedback.
Warm regards
The New You Team 💛
Reply from The New You Plan
Hi Jane
Thank you so much for your lovely 5 star review 💛
We’re so pleased to hear you love the plan and that it’s working well for you. It’s also wonderful to know you’ve had a great experience with our Customer Care Team.
Thank you for taking the time to share your feedback. We really appreciate your support.
Warm regards
The New You Team 💛
Reply from The New You Plan
Hi Christine
Thank you so much for your lovely 5 star review 💛
We’re so pleased to hear your order arrived quickly and that everything was correct as ordered. That’s exactly the experience we want for our customers.
Thank you for taking the time to share your feedback. We really appreciate it.
Warm regards
The New You Team 💛
Love the shakes
Love the shakes, every flavour I tried tasted better than the previous one! I was sceptical about the free burger that came with the order but I tried it also and I was proven wrong- it was delicious :)
Would love to get the full two week package in the future and see how it works fully, but it is a bit pricey at the minute so I only substitute my breakfast and most of my lunch with shakes at the minute. I feel full and not lacking energy throughout the day, and also lost 2 kg which is great!
15 June 2026
Reply from The New You Plan
Hi Martyna
Thank you so much for your lovely 5 star review 💛
We’re so pleased to hear you’re loving the shakes and that each flavour has been better than the last. It’s also great to know the free burger surprised you in the best way and that you found it delicious.
We completely understand that a full two week package can feel like a bigger investment, so it’s wonderful to hear you’ve found a way to work the shakes into your breakfast and lunch routine for now. Feeling full, having good energy and losing 2 kg is a brilliant start.
Thank you for sharing your experience, Martyna. We’re delighted to be part of your journey and hope you continue to enjoy trying more of the range.
Warm regards
The New You Team 💛
Quality product & delivery!
Smooth transaction at every step of the way. Ordering process was easy with ongoing regular communication and prompt delivery. Packaged well with polite deliverer, Harry! Products perfect for a 5:2 diet approach! Tasty, high protein, low carb!Free gifts of bars and omega gels very welcome!
23 June 2026
Reply from The New You Plan
Hi Christina
Thank you so much for your lovely 5 star review 💛
We’re delighted to hear everything felt smooth from start to finish, from the easy ordering process and regular updates to your prompt delivery and well packaged order. We’ll also be sure to pass on your kind mention of Harry!
It’s wonderful to know you’re enjoying the products as part of your 5:2 approach and finding them tasty, high protein and low carb. We’re also so pleased the free bars and omega gels were a welcome bonus.
Thank you for taking the time to share your experience. We really appreciate your support.
Warm regards
The New You Team 💛
I absolutely love this plan
I absolutely love this plan, it has transformed my life completely, I’m feeling so much better and content with my mindset. I have told everyone I know about this game changer, it just fabulous
Definitely 11 out of 10 all the way Xxxx
21 June 2026
Reply from The New You Plan
Hi Deborah
Thank you so much for your amazing 5 star review 💛
We’re absolutely thrilled to hear how much you love the plan and that it has helped transform your life. Feeling better, more content, and in a stronger mindset is such a wonderful achievement, and we’re so happy to be part of that journey with you.
It means the world to know you’ve been telling everyone about New You, and your 11 out of 10 has really made us smile.
Thank you for sharing such lovely feedback.
Warm regards
The New You Team 💛
Love the service
Love the service, i love the 40% off deals which come up from time to time and also the freebees
22 June 2026
Reply from The New You Plan
Hi John
Thank you so much for your lovely 5 star review 💛
We’re so pleased to hear you love the service, and that you enjoy our 40% off deals when they come up. It’s also great to know the free gifts are appreciated too.
Thank you for taking the time to share your experience. We really appreciate your support.
Warm regards
The New You Team 💛
Maintain your goals reached
Lost 22 kg 2 years ago and now with the shakes, meal bars and soups manage to maintain and when necessary "lock down" for a few days. In a really good place at the moment also thanks to New You! Excellent delivery to Italy less than 10 days, we'll done
14 June 2026
Reply from The New You Plan
Hi Carol
Thank you so much for your lovely 5 star review 💛
What an amazing achievement to have lost 22 kg and maintained your goals for 2 years. We’re so pleased to hear that our shakes, meal bars and soups are helping you stay in a really good place, and that you can use the plan for a few focused days whenever you need to.
It’s also wonderful to hear your delivery to Italy arrived in less than 10 days. Thank you for continuing to choose New You and for sharing such encouraging feedback.
Warm regards
The New You Team 💛
Fast postage
Fast postage, love the shakes. The bars are decent too. Stay away from the Irish stew, it makes you SO thirsty!
21 June 2026
Reply from The New You Plan
Hi Melanie
Thank you so much for your lovely 5 star review 💛
We’re so pleased to hear your order arrived quickly and that you’re loving the shakes. It’s great to know the bars are going down well too.
We’re sorry to hear the Irish Stew wasn’t quite right for you and made you feel so thirsty. We really appreciate you sharing that feedback, and we’ll be sure to pass it on to the team.
Thanks again for taking the time to leave your review.
Warm regards
The New You Team 💛
Fantastic variety of products & a fast…
Fantastic variety of products & a fast delivery service too.
Easy plan to stick to with great results if you are 100%
Customer services are very helpful & nothing is too much trouble for them.
14 June 2026
Reply from The New You Plan
Hi Karen
Thank you so much for your wonderful 5 star review 💛
We’re delighted to hear you’re enjoying the variety of products and that your orders arrive quickly. It’s also lovely to know you’re finding the plan easy to stick to and seeing great results when you’re 100% on plan.
Your kind words about our Customer Care Team mean so much to us. We’re always happy to help and really appreciate you taking the time to share your experience.
Warm regards
The New You Team 💛
Very quick delivery
Very quick delivery. My query answered very quickly. I can’t wait to start on 1st July. There seems to have so many products to not get bored
21 June 2026
Reply from The New You Plan
Hi Debra
Thank you so much for your lovely 5 star review 💛
We’re so pleased to hear your order arrived quickly and that your query was answered so promptly. It’s great to know you’re feeling excited to get started on 1st July.
We hope you enjoy trying the different products, and we’re so glad the variety is helping you feel confident that you won’t get bored on plan.
Wishing you the very best as you begin your New You journey.
Warm regards
The New You Team 💛
Reply from The New You Plan
Hi Rachael
Thank you so much for your lovely 4 star review 💛
We’re so pleased to hear you were happy with the delivery and that you’re finding the items tasty and easy to make. That’s exactly what we love to hear, as we want the plan to feel simple, convenient and enjoyable.
Thank you for taking the time to share your feedback.
Warm regards
The New You Team 💛
Reply from The New You Plan
Hi Lee
Thank you so much for your lovely 5 star review 💛
We’re so pleased to hear you’ve signed up and already feel supported. Starting something new can feel like a big step, so it’s wonderful to know the support around you is helping you feel confident from the beginning.
We’re excited to be part of your New You journey and we’re here whenever you need us.
Warm regards
The New You Team 💛
The order was received within a couple…
The order was received within a couple of days. Everything had been packed nicely and there was no missing items.
It was great to receive several freebies
13 June 2026
Reply from The New You Plan
Hi Julie
Thank you so much for your lovely 5 star review 💛
We’re so pleased to hear your order arrived within a couple of days and that everything was packed nicely with no missing items. It’s also great to know you enjoyed receiving the free gifts with your order.
Thank you for taking the time to share your experience. We really appreciate your kind feedback.
Warm regards
The New You Team 💛
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