The Nappy Gurus Reviews 97

•

4.6

Baby Store

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the products, often describing them as high quality, well-made, and effective for their intended use, from protective bedding to various types of absorbent wear. Many appreciate the comfort and fit, with some noting the aesthetic appeal of items like swimming trunks and period pants. The delivery service is frequently praised for being prompt and quick. However, some customers experienced issues with sizing, finding the recommended sizes to be too tight and preferring to size up. A few people also received incorrect or slightly damaged items, though the company was responsive in sending replacements. There was also an instance where a nappy leaked, leading to accidents, and one customer noted a lack of packaging on their delivered item.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers are delighted with the quality, fit, and... See more

Quality

Consumers find quality to be positive. Many reviewers praise the products for being well-made, durable, and... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the prompt and quick... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Reviews shaping this summary

Ver helpful when making initial enquiries. I’ve been looking for men’s boxers for a long time and have tried several different brands without success. Very happy to say that the ones from this busin... See more

Company replied

The only business that I have found that supplies male incontinence pads that I can wear. I do however need a bigger size than recommended as I don’t like them to be too tight. Great service, prompt d... See more

Company replied

Perfect product for my son,they look like swimming trunks and he was happy wearing them,well made and adjustable with press buttons for the perfect fit,would recommend ans will be buying more.delivery... See more

Company replied

Company details

Baby Store

Written by the company

Welcome to The Nappy Gurus on Trustpilot! At The Nappy Gurus, we’re passionate about helping parents make informed, eco-conscious choices for their families. Since our launch, we’ve been dedicated to offering the best reusable nappies, eco-friendly baby products, and expert advice to support your journey to more sustainable parenting. Our team is made up of real parents who know the ins and outs of reusable nappies, and we’re here to guide you every step of the way. From personalized recommendations to hands-on support, we’re committed to making the switch to reusables as smooth as possible. We work hard to ensure our products are ethically sourced, high-quality, and designed with both your baby’s comfort and the planet in mind. Why choose The Nappy Gurus? Expert Guidance: Our experienced team is always on hand to provide advice and support. Eco-Friendly Commitment: We’re dedicated to sustainability, offering products that help reduce waste and make a positive impact on the environment. Trusted Products: Every item in our range is carefully selected to meet the highest standards of quality, comfort, and functionality. Customer-Centered: We listen to your feedback and continually improve to offer the best shopping experience. Join thousands of parents who trust The Nappy Gurus to help them make better choices for their babies and the planet. Read our reviews, share your experience, and become part of our community today!

Contact info

98 Sutton Road, Seaford, BN25 4QJ, Seaford, United Kingdom
07308130406
hello@thenappygurus.com
www.thenappygurus.com

4.6

Excellent

97 reviews

5-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

May use AI-assist with repliesRead more

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

Dec 24, 2025

Haven't had any accidents yet

Haven't had any accidents yet, that's why I didn't give 5 stars. Beautiful fit, lovely material. Didn't know how I'd get on with the high legs but wear them over my normal underwear and very comfortable.

14 December 2025

Reply from The Nappy Gurus

Dec 29, 2025

Thank you for taking the time to leave a review, we'd love your feedback once they have been put to the test!

They take 3-4 washes to reach max absorbency!

Best wishes,

Kirstin

Dec 22, 2025

Perfect product for my son,they look…

12 December 2025

Reply from The Nappy Gurus

Dec 24, 2025

Thank you for taking the time to leave a review, it is lovely to hear they are working well for you both,

Best wishes,

Kirstin

Nov 15, 2025

Very pleased

Very very pleased with our third purchase.

5 November 2025

Reply from The Nappy Gurus

Nov 18, 2025

Thanks for taking the time to review your order and for your continued support, we really appreciate it.
Warm regards,
Jo

Nov 9, 2025

Great service got products straight…

Great service got products straight away and fantastic quality

3 November 2025

Unprompted review

Reply from The Nappy Gurus

Nov 11, 2025

Thanks for taking the time to review your order and sounds like everything was as it should be.
Warm regards,
Jo

Nov 3, 2025

Great customer service

My first order with you. Product I chose was so much more feminine than others but the first order was too big. Returned for a replacement and new order is a great fit. Customer service is great.

22 October 2025

Reply from The Nappy Gurus

Nov 4, 2025

Thanks for taking the time to review your order and I'm pleased you have found the right fit and that the exchange process was easy!
Warm regards,
Jo

Oct 17, 2025

Great stuff

Due to a disability and using opiates for pain relief, I get nights sweats with them and it's just gross! I wanted something to protect my mattress despite having a mattress protector I would sweat through that. This makes it so much easier, washes well and I don't feel it or hear the rustling noise that you sometimes hear with water proof bedding. I would advise anyone to wash this on its own as it is heavier material and despite having a 10kg washing machine, the double size protector gets heavy when washed

12 May 2025

Reply from The Nappy Gurus

Oct 20, 2025

Thanks for taking the time to review your order and for your honest review. I'm really pleased the cover is making a real difference for you.
Warm regards,
Jo

Sep 11, 2025

Great company

Great company, so easy to deal with and full of advice ans great products

9 April 2025

Reply from The Nappy Gurus

Sep 15, 2025

Thanks for the lovely review and feedback. We work hard to make sure our customers get the advice and info they need.
Warm regards,
Jo

Sep 9, 2025

Wrong item was delivered

Wrong item was delivered. I have submitted a Request online and called the phone Number, left my contact details and informed I had submitted an email previously too however still no luck in anyone getting back in contact

Delivery was great. Unfortunately item didn’t fit so had to return.

28 May 2025

Reply from The Nappy Gurus

Jul 15, 2025

Thanks for taking the time to review your order and I'm sorry the item wasn't right on this occasion.
Warm regards,
Jo

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