Ver helpful when making initial enquiries. I’ve been looking for men’s boxers for a long time and have tried several different brands without success. Very happy to say that the ones from this busin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Due to a disability and using opiates for pain relief, I get nights sweats with them and it's just gross! I wanted something to protect my mattress despite having a mattress protector I would sweat th... See more
Company replied
The only business that I have found that supplies male incontinence pads that I can wear. I do however need a bigger size than recommended as I don’t like them to be too tight. Great service, prompt d... See more
Company replied
Perfect product for my son,they look like swimming trunks and he was happy wearing them,well made and adjustable with press buttons for the perfect fit,would recommend ans will be buying more.delivery... See more
Company replied
Company details
Written by the company
Welcome to The Nappy Gurus on Trustpilot! At The Nappy Gurus, we’re passionate about helping parents make informed, eco-conscious choices for their families. Since our launch, we’ve been dedicated to offering the best reusable nappies, eco-friendly baby products, and expert advice to support your journey to more sustainable parenting. Our team is made up of real parents who know the ins and outs of reusable nappies, and we’re here to guide you every step of the way. From personalized recommendations to hands-on support, we’re committed to making the switch to reusables as smooth as possible. We work hard to ensure our products are ethically sourced, high-quality, and designed with both your baby’s comfort and the planet in mind. Why choose The Nappy Gurus? Expert Guidance: Our experienced team is always on hand to provide advice and support. Eco-Friendly Commitment: We’re dedicated to sustainability, offering products that help reduce waste and make a positive impact on the environment. Trusted Products: Every item in our range is carefully selected to meet the highest standards of quality, comfort, and functionality. Customer-Centered: We listen to your feedback and continually improve to offer the best shopping experience. Join thousands of parents who trust The Nappy Gurus to help them make better choices for their babies and the planet. Read our reviews, share your experience, and become part of our community today!
Contact info
98 Sutton Road, Seaford, BN25 4QJ, Seaford, United Kingdom
- 07308130406
- hello@thenappygurus.com
- www.thenappygurus.com
4.6
Excellent
97 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from The Nappy Gurus
Thanks for taking the time to review your order and I'm so pleased the large play mats are being well used.
Warm regards,
Jo
Quality and Comfort
Happy to have found a Company that offers a great product, fits well and comfortably and good quality.
For me personally the suggested sizes are on the tight side so instead of L. I opt for XXL …..perfect
23 April 2026
Reply from The Nappy Gurus
Thanks for taking the time to review your order and I am so pleased you have found a solution that ticks all the boxes. Thanks also for the feedback on the sizing, it will help others work out what they need.
Warm regards,
Jo
I was looking on Amazon for bigger…
I was looking on Amazon for bigger nappies for my grandson hes autistic and seven-year-old & he’s in nappies day &night so yes best thing I tried
21 April 2026
Reply from The Nappy Gurus
Thanks for the great review and feedback and I am so pleased you found us and the pants are working so well.
Warm regards,
Jo
I have bought adult nappies
I have bought adult nappies, inserts & waterproof nappy wraps, They are an excellent made product & quality too, They can be adjusted to fit your body, I would highly recommend these products 100%
20 April 2026
Reply from The Nappy Gurus
Thanks for the great review and I am so pleased the adult nappies are working well for you.
Your review will really help others see that there is a comfortable and effective solution.
Warm regards,
Jo
Regression of potty training….
The nappies arrived quickly and felt good quality. My DD has had dry nights in a disposable for about 4 months, so felt confident to make the switch to reusables. However when we tried these, she not only had 3 accidents in one night, the nappy also leaked, meaning full bed and pj changes.
I emailed to say this, and got a reply to say maybe I hadn’t fitted the nappy correctly, and wasn’t entitled to a full refund despite it being within 7 days.
So disappointed as it cost a lot of money for something that made my DD’s progress go backwards. I was hoping for a more eco friendly solution.
18 March 2026
Reply from The Nappy Gurus
Thanks for taking the time to review your order and we're so sorry to hear about the difficult night — that's really disheartening, especially when you were hoping to make a positive switch.
Kirstin did try to help troubleshoot, as overnight reusables can take a little fine-tuning to get right, and she offered to check fit from photos and send an additional booster at no cost.
We'd genuinely love the chance to help you get these working if you're open to it — please do get back in touch and reply to Kirstin's email. If not, we completely understand, and our happiness guarantee means we can refund a used nappy and we can either have that back fully washed etc so we can send it on to one of the charities we work with or you can hold onto it to see if you want to give it another go.
Warm regards,
Jo
The period pants are absolutely…
The period pants are absolutely brilliant, I use them for mild incontinence and they are so comfortable compared to pads. I highly recommend them.
16 April 2026
Reply from The Nappy Gurus
Thanks for the great review of our pants. We know they work so well for mild incontinence so I'm pleased you are getting the best out of them and have made the switch!
Warm regards,
Jo
Reply from The Nappy Gurus
Thanks for taking the time to review your order, we really appreciate it.
Warm regards,
Jo
Good quality products
Good quality products, very absorbant and well fitting. Prompt delivery and well packaged
7 April 2026
Reply from The Nappy Gurus
Thanks for the great review and I'm pleased the products are working well for you.
Warm regards,
Jo
I pre ordered nighttime nappies
I pre ordered nighttime nappies. In spite of it being a pre order, they arrived remarkably quickly. The nappies themselves really do last my little one all night. They are great quality and perform well. They are also nice and soft on our baby’s skin.
25 February 2026
Reply from The Nappy Gurus
Thanks for taking the time to review your order and we love our night time nappies for their super absorbency. I'm so pleased they are getting your little one through the night!
Warm regards,
Jo
Delivered everything I ordered and was…
Delivered everything I ordered and was as expexted
28 March 2026
Reply from The Nappy Gurus
Thanks for the great review, I'm pleased everything was as it should be.
Warm regards,
Jo
Really happy with my purchase but just…
Really happy with my purchase but just one thing.
They didn’t have any wrapping on them and while being delivered the package was torn which meant the material was exposed.
17 March 2026
Reply from The Nappy Gurus
Thanks for taking the time to review your order and I'm pleased you are happy with the items.
I'm so sorry if there was an issue with the packaging, it's always worth dropping us an email to help@thenappygurus.com with any pictures so we can address the issue immediately and feed back to the team to improve things.
If you do have pics, pop them over to us and we can work out what might have happened in transit.
Warm regards,
Jo
Well made product and fast delivery
13 March 2026
Reply from The Nappy Gurus
Thanks for the lovely review, we really appreciate it.
Warm regards,
Jo
Everything about this company is great
Everything about this company is great! The nappies are amazing, I started with the newborn size tester pack and recently bought the larger size pocket nappies with bamboo liners as they were my preference. It was great to be able to try the different styles first!
3 February 2026
Reply from The Nappy Gurus
Thanks for the great review and I am so pleased you have loved the nappies and are expanding your collection.
Warm regards,
Jo
Really helpful over the phone
Really helpful over the phone and really quick to get my order ready for pick up.
13 January 2026
Reply from The Nappy Gurus
Thanks for the lovely review and we're always happy to chat through what you might need!
Warm regards,
Jo
Brilliant..speedy delivery
Brilliant..speedy delivery. My nearly here grandchild will love the foot and hand finders!
3 February 2026
Reply from The Nappy Gurus
Thanks for the lovely review and we're sending you lots of love for the nearly arrival of your grandchild!
Warm regards,
Jo
Grea value
Grea value, quick postage.
I decided to purchase the period wear starter kit for my teenager. Products are of high quality. very happy.
28 January 2026
Reply from The Nappy Gurus
Thanks for the lovely review and great choice on the starter kit. If you have any questions over sizing or anything else, let us know and we'll be happy to help.
Warm regards,
Jo
Reply from The Nappy Gurus
Thanks for taking the time to review your order. We have some good starting advice on the website to make sure you have the best position for you and your little one. There is lots of information online and some handy videos to give you the confidence to wear the sling.
If you have any other questions, get in touch with us at help@thenappygurus.com.
Warm regards,
Jo
Reply from The Nappy Gurus
Thanks for the lovely review and I'm so pleased everything was as we would expect.
Warm regards,
Jo
Reply from The Nappy Gurus
Thank you so much for the review, I am so pleased everything was as it should be!
Warm regards,
Jo
Reply from The Nappy Gurus
Thanks for taking the time to review your order and I'm so pleased it's working well for you.
Warm regards,
Jo
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.