I have used several alternative loan products over the years and TMP stand as one of the best. When it comes to application, transfer of funds and accommodating of repayment dates, the service I recei... See more
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Really good company, Good understanding of people’s needs and understanding when things sometimes go wrong through no fault of your own.
The Money Platform went out of their way to help me on over 4/5 occasions with multiple pushbacks on my loan payment in a difficult period for me. Their service is top tier, including rapid response o... See more
I can't speak highly enough of this company! The whole loan process from beginning to end was a great experience. Everything was very straight forward, and the loan completed amazingly quick! Unf... See more
Company details
Written by the company
The Money Platform is a next-generation fintech marketplace that connects people who want to lend with those who need to borrow. Powered by our proprietary TMP Score and advanced credit analytics, we’re reimagining lending — making decisions faster, reducing costs, and opening access to fair, affordable credit. Built on transparency and inclusion, we enable real people to lend directly to real borrowers, removing the middlemen and creating a fairer financial future for everyone.
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Replied to 42% of negative reviews
Typically takes over 1 month to reply
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Thank you for being so understanding in…
Thank you for being so understanding in these difficult times I really appreciate the help that you have provided thank you
Honestly the easiest and most simple…
Honestly the easiest and most simple process, I got declined by so many people due to my credit score all because stupid mistakes I made when I was younger I have the money to pay it back and that’s what is annoying. The money platform helped me so much I needed the money for a funeral and I cant thank them enough thank you so much
Helpful and understanding
I have had a great experience with The Money Platform, because recently my health has taken a bit of a hit which affected my pay. I found that I could not pay this months installment and The Money Platform helped me move my installment date to the next month without an additional charge or it affecting my credit. I really appreciated there help and understanding.
Amazing customer service
Amazing customer service. Great help offered if you struggle to make a payment.
SUPPORT REQUIRED
Team - could someone reach out. I used a 3rd party site which gave me a pre-approved guarantee of a loan. I was then transferred to your site and filled out an almost entirely new form despite being pre-approved. This was over 3 days ago. After being 'approved' your then requested my ID. I have sent this twice - both occassions I get an immediate decline. Stating my in date passport and / or drivers licence are not acceptable. I've contacted you by your web form [TWICE - no response] and I have been ringing your UK support number [during your customer service working hours] only to get a recorded message stating there are no agents and an immediate disconnection. This is not a good start,.
Update. I have now been able to speak to the team. The gentleman was friendly. However, getting through is not easy. It does tend to immediately disconnect, or, you get put in a hold, only for the system to then say, there are still no agents and it disconnects. The 'proof of ID system' is really challenging. I've uploaded ID 5 times now and eventually they accepted my original [passport] 3 days later after saving it in numerous formats and then re-issuing it in a format that their 'payment provider' prefers.

Reply from The Money Platform
Thank you for all your help today was…
Thank you for all your help today was much appreciated you are stars
The Money Platform has been great from…
The Money Platform has been great from the beginning and everything was straight forward, stress free. Thank you TMP team.
You are the best.
GREAT SERVICE
I find TMP extremely efficient, fast, fair and friendly. I would highly recommend them.
Really seamless and uncomplicated…
Really seamless and uncomplicated process which helped me out in a great time of need, now, more importantly, they have co operated promptly with an important request of my & alleviated one less worry, of which i have many at the moment! As long as you are truthful & upfront, these guys will treat you firmly but fair, exceptional!
Very courteous representative
Very courteous representative, solved my issue quickly.
Kaushik Venkatasubramaniyan
Always helpful and accommodating
Always helpful and accommodating. Great service
money platform team is the saviour
Dear money platform team
There are no words I can mention .I request a loan for my urgent situation.where I couldn't get help from anyone .money platform was the team which saved me that day within an 1 hour I received the funds.no much of paper work.grateful. high standards of work and efficiency was top most thank once again for the help .I will look forward always and choose this money platform I highly recommend.
Thank you
From Sidney
During a difficult time for me this…
During a difficult time for me this month, they have really supported me with my payments and I can’t be anymore thankful, loan was easy to access . Really recommend
The team were very accommodating and…
The team were very accommodating and flexible in helping me out. Thankyou.
My Erroneous review!!
I recently wrote a very damming review about the money platform which was erroneous, my details apparently where passed to them by CHOOSE WISELY, presumably all the unwanted attention was from them passing my details around NOT the money platform.

Reply from The Money Platform
Feel supportive with their team
Easy application
Money transfer after 24 hours or less from my case
Smooth communicate
Reasonable repayments
Thank you for financial support at the end i feel at ease
From my last 2 years of experience…
From my last 2 years of experience loving this platform company as they are having Simple, easy application with best deal. They have customer service and no impact on your credit score despite any hardship and no upfront fees or hidden charges either. So I definitely recommend it to anyone seeking financial help due unexpected issues.
Time Wasters
Time Wasters. I've lost 5 days because of lies.
If you've got a Metro Bank debit card, start running!
Even if you somehow fit their nonsense criteria, meaning finding a debit card that they will actually accept, you still have to wait 24 hours minimum for their loan to reach your debit card.
I downloaded Monzo debit card and they accepted it. Hence 3 stars. Instead of 1.
After settling my debt in full over 24 hours before the due time of my first repayment, I am being sent messages informing me that I missed my payments and they don't have the money I sent them.
Just received a reply to my email telling me my payment has not gone through and I need to pay immediately again. But I don't have the money to pay them, because I already paied them.
If you don't like my debit card, then why is it still on on my moneyplatform internet page account?
So if you reject my Metro Bank debit card, then don't keep it stored in my money platform website account, because if you do, I can make the mistake of using my main bank debit card, instead of my Monzo debit card with which I initiated the loan.

Reply from The Money Platform
Customer service was very helpful and…
Customer service was very helpful and quick to respond. Open to negotiations for my instalment due date due to personal circumstances and was welcomed with no fuss and ideal solution. Thanks!
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