TheMinecraftHosting Reviews 

657
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Terrible service—with 10 GB, they can’t even handle a folder with 15 mods that literally use 2–4 GB of RAM. On top of that, they don’t offer the option to CANCEL AUTOMATIC RENEWAL, so they keep chargi... See more

Rated 1 out of 5 stars

I really enjoyed using this to keep my minecraft world in, I didn't get an invoice one month and they terminated my server without any warning. When I submitted a ticket, they were pretty rude letti... See more

Rated 5 out of 5 stars

I've been playing Minecraft for years, and finding a reliable hosting service has always been a challenge---until now. This Minecraft hosting company has been a gamechanger for me and my friends. The... See more

Rated 1 out of 5 stars

Server is Unavailable. It has been for weeks, and all I get is "We're working on this". Have informed them that I am cancelling my service, which they have ignored. Customer service is appalli... See more

Company details

  1. Gaming service Provider

Information provided by various external sources

The Minecraft Hosting offers the best minecraft server hosting & cheap prices. We offer cheap & quality minecraft server hosting with good quality server.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

657 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 2 weeks

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1.7

All reviews

(657)

18 reviews in the last 12 months

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Rated 1 out of 5 stars

I do not know what to think of the…

I do not know what to think of the service at first everything seemed fine, but for 6 days that the server that I have does not work, I opened a ticket the first day that this happened and they deleted it, I opened it again, they answered me but they do not give me a solution, they answer me every 2 days, the only thing that matters to me now is my world which is obviously not mine, it is also of several people who invested their time.
I really hope it is solved, but I see that the company does nothing about it, the 7/24 support does not exist, protection of your data I hope so, but be careful with that.
So far I have a terrible service from THEMINECRAFTHOSTING

10 July 2021
Unprompted review
Rated 1 out of 5 stars

Customer service is slow and almost…

Customer service is slow and almost inexistent, the server has several problems of missnig ticks and high ping. Modded doesn't work even with 6GB of ram and two players.
Had to ask paypal for the refund because no one was answering.

4 June 2021
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Terminating tickets without confirmation, not updating the service with purchased addons. Performance at 6 gigs has been poor with multiple tick issues, even when running unmodded.

18 May 2021
Unprompted review
Rated 1 out of 5 stars

Terminated my server without notice

I really enjoyed using this to keep my minecraft world in, I didn't get an invoice one month and they terminated my server without any warning. When I submitted a ticket, they were pretty rude letting me know it was deleted so they weren't going to even look into it.

I spent a year building on that server so it sorta sucks we've lost all that progress. What can you do? This is pretty awful customer service though.

12 May 2021
Unprompted review
Rated 1 out of 5 stars

Dont buy from theminecrafthosting

There was no where where you can cancel the subscription and you couldnt cancel it after the payment. I wrote a support ticket under thr 24 hours of the payment and theyre unprofessional and dont give enough evidence. The staff are 9 years old and dont know how to do their job. If you buy from them good luck having a laggy server with 10 people online.

5 March 2021
Unprompted review
Rated 5 out of 5 stars

Awesome service

Awesome service, I selected wrong server location but they helped me and fixed it quickly. Great assistance and fast attention.

12 February 2021
Unprompted review

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