TheMinecraftHosting Reviews 

657
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Terrible service—with 10 GB, they can’t even handle a folder with 15 mods that literally use 2–4 GB of RAM. On top of that, they don’t offer the option to CANCEL AUTOMATIC RENEWAL, so they keep chargi... See more

Rated 1 out of 5 stars

I really enjoyed using this to keep my minecraft world in, I didn't get an invoice one month and they terminated my server without any warning. When I submitted a ticket, they were pretty rude letti... See more

Rated 5 out of 5 stars

I've been playing Minecraft for years, and finding a reliable hosting service has always been a challenge---until now. This Minecraft hosting company has been a gamechanger for me and my friends. The... See more

Rated 1 out of 5 stars

Server is Unavailable. It has been for weeks, and all I get is "We're working on this". Have informed them that I am cancelling my service, which they have ignored. Customer service is appalli... See more

Company details

  1. Gaming service Provider

Information provided by various external sources

The Minecraft Hosting offers the best minecraft server hosting & cheap prices. We offer cheap & quality minecraft server hosting with good quality server.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

657 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 2 weeks

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1.7

All reviews

(657)

18 reviews in the last 12 months

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Rated 1 out of 5 stars

It's a real scam

It's a real scam. I hired a 6Gb minecraft server on February 2. It was working for 2 days and after it went down, according to them... "the node I'm on has gone down", I have written 2 tickets and none have been answered, I also talk to them via live chat and I don't they answer me 4 days without a server, I have requested a refund on PayPal and we will see how it resolves.

Disastrous service, attention and customer care. I do not recommend it at all because once you give them the money, they ignore you and make excuses. A node does not take so long to build because I work in server maintenance and I know that it is not like that.

8 February 2023
Unprompted review
Rated 2 out of 5 stars

They say you can get a refund in the…

They say you can get a refund in the first 24 hours of purchase, but they ignore you're support ticket and recieve no refund. Then there is no option to cancel on the wesite, good thing you can just turn off the payments from paypal, ok servers absolutely terrible customer support.

31 December 2022
Unprompted review
Rated 1 out of 5 stars

PEOPLE DONT BUY THIS SERVICE PLS, THE SUPPORT WILL NOT HELP YOU

people dont use this service if you going to use modpack server, first of all the support is disgusting, i bought a server of 8gb but the server wasnt starting right, so i contact support and asked to solve the problem but only after i asked for a refund the fix it,
and now im not satisfied with the service i asked again the refund the tell me i used the service mo
re than 24 hours,

4 October 2022
Unprompted review
TheMinecraftHosting logo

Reply from TheMinecraftHosting

Hi there,

if your server is not starting correctly that means that you have a problem with the server files that you are trying to run. Currently we don't have any node down and we provide 99% of uptime.

Our ticket response is under 2-3 hours for the past weeks.

Rated 1 out of 5 stars

Requested to cancel

I requested to cancel my service after it being offline for over 2 weeks, they never did anything and closed my support ticket. Terrible service and very slow updates as well.

10 August 2022
Unprompted review
Rated 1 out of 5 stars

Do not purchase a server with this website.

After purchasing a plan with the server, found that there was no way to upgrade my server to the most modern version of Minecraft. I asked support for help and received no response, then followed up asking for a refund. My support ticket was closed without answer. I've submitted another ticket since and after two days there is still no response. Go with MCProHosting instead.

3 January 2022
Unprompted review
Rated 1 out of 5 stars

Really bad host

really bad server specifications,the support sometimes helps you,and sometimes they close your ticket without care about your problem or question... that annoyed me a lot... the only thing what they have ``good´´ is the prizes but you know... cheap doesnt mean good.

24 December 2021
Unprompted review

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